The Flower Shops Network Reviews

Name: The Flower Shops Network
Address: 367 Winchester Rd, Southampton, United Kingdom
Rating: 3.88

3.9 Rating 580 Reviews

70 %

of reviewers recommend The Flower Shops Network

Company Reviews

Questions

Metrics

3.9

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3808 3818

Email:

contact@theflowershops.co.uk

Location:

367 Winchester Rd,
Southampton
United Kingdom
SO16 7DJ

Write Your review

Tell us how The Flower Shops Network made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Flower Shops Network 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This platform doesn't seem to let you edit reviews - so I need to add this RE the below. EDIT: The Flower Shops Network have been in touch with me asking me to change my review for money off a future order. This is alarming, and makes me question any and all of the higher rated reviews they have. They say they have rectified the situation. They did not. They issued a refund. But they did not acknowledge my request for compensation, and the whole issue relies on the fact that a) they took money for an order they were unable to fulfil, and following this b) they apparently sent me correspondence that I never received.”

Helpful Report

Posted 1 year ago

“Ordered flowers and never had a confirmation they were delivered. When I chased this I was told I was emailed to say they could not fulfil the order. I have no record of this email - in my inbox, junk, deleted folders - no where. So somehow this wasn't sent or delivered... Something definitely off. Order has been refunded but no acknowledgement of compensation as requested.”

Helpful Report

Posted 1 year ago

“Ordered Flowers for my neice ordered day before for next day delivery she received in the afternoon a beautiful bouquet Im very pleased with flowers and service”

Helpful Report

Posted 1 year ago

“Simply Terrible! Took my order in good faith and told me they could not fulfil after they were due to be delivered! Shocking, with no alternative available at such short notice. You send flowers for a reason, and don't expect to be let down like this. If zero stars was an option ...”

Helpful Report

Posted 1 year ago

“I don’t ever write reviews but felt I should in this case. So disappointed with my order to express sympathy to a good friend. Bouquet did not replicate order at all and was mainly greenery. When the few flowers did bloom they did not fully open. The contract stipulated if any supply issues the product would be replaced with equivalent quantity and quality. No. A couple of emails expressing dissatisfaction with entire product and what was offered as compensation and subsequently been ignored. So sad for my friend who they were supposed to cheer up. I hope to get a satisfactory reply soon and that this feedback is taken on board.”

Helpful Report

Posted 1 year ago

“Very great ...beautiful flowers”

Helpful Report

Posted 1 year ago

“Orderd flowers for my wife and they never arrived phoned them next morning flowers arrived but were about 10 pounds worth phoned local flowershop who stated that they told company they couldn't deliver the flowers on first day but can next which they did and they were paid for smallest bunch when I orderd the deluxe basically this company ripping people of ure paying for 60 or 70 pound flowers there send a bunch from local flower shops worth 10 pound avoid at all cost go direct to flower shop in ure Town don't be fooled there scammers offerd me a 20 percent of next order won't be happening pure con artist very sad indeed when flower were orderd for sick and ill person”

Helpful Report

Posted 2 years ago

“The flowers were beautiful and lasted around 10 days. The delivery was on time. All-round good service. I would recommend”

Helpful Report

Posted 2 years ago

“Excellent service, only a small gripe, I had ordered the flowers to be delivered to my wife's work address but had to change it to our home address, but didn't get a reply that my email had been looked at and the change was no problem. Just a email saying all OK would of saved a lot of angst as the flowers were a wedding anniversary present.”

Helpful Report

Posted 2 years ago

“Fantastic quality flowers, delivery as promised so happy with the service.”

Helpful Report

Posted 2 years ago

“Great service - easy to get ahold of - I had to change the day of my delivery and they were very helpful.”

Helpful Report

Posted 2 years ago

“Short notice request. Ordered in the morning and delivered in the afternoon. Recipient was delighted with the arrangement. Perfect. Would fully recommend.”

Helpful Report

Posted 2 years ago

“Very good service my recipient was very happy, also contacted me to double check address, which I got the house number wrong oops, thank you for great service 😀”

Helpful Report

Posted 2 years ago

“Amazingly good delivery, within 2 hours if order and flowers were beautiful - super impressed”

Helpful Report

Posted 2 years ago

“From order to delivery - it was extremely quick, delivered same day. Flowers were gorgeous. Highly recommend this shop :)”

Helpful Report

Posted 2 years ago

“Prompt delivery with good quality flowers. Thanks”

Helpful Report

Posted 2 years ago

“I ordered flowers for same day delivery. Not all on line places do that service. A really good variety of flowers to choose from. And the instructions were easy to follow. I plan to order more in the future. And i would recomend the flower shops web site. X”

Helpful Report

Posted 2 years ago

“Flowers only lasted four days before they started to wilt. Not impressed at all and won't use this service again.”

Helpful Report

Posted 2 years ago

“Reasonable website but poor communication no confirmation of delivery, until a week after delivery… look for better, local, alternatives. I can’t answer any of the subsequent questions because I wasn’t provided with this information!”

Helpful Report

Posted 2 years ago

“The service was very good, however, I was underwhelmed by the flowers. Considering it was for my wife on our wedding anniversary. No glitter smaller than expected and freshness was questionable. No picture available as already dead”

Helpful Report

Posted 2 years ago

The Flower Shops Network is rated 3.9 based on 580 reviews