The Flower Shops Network Reviews

Name: The Flower Shops Network
Address: 367 Winchester Rd, Southampton, United Kingdom
Rating: 3.92

3.9 Rating 572 Reviews

71 %

of reviewers recommend The Flower Shops Network

Company Reviews

Questions

Metrics

3.9

Based on 572 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3808 3818

Email:

contact@theflowershops.co.uk

Location:

367 Winchester Rd,
Southampton
United Kingdom
SO16 7DJ

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The Flower Shops Network 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing quick service. Ordered flowers at 11am and they had arrived by 1pm! Flowers are beautiful and my friend was so happy with them. Thank you 😊”

The Flower Shops Network 5 star review on 17th November 2022

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Posted 2 years ago

“The process of ordering the flowers was easy and they actually came on the same day !!”

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Posted 2 years ago

“The online ordering process was simple & seamless. Same day delivery as promised. The bouquet of bright beautiful flowers was gorgeous!! Great service The Flower Shops! Highly recommend.”

The Flower Shops Network 5 star review on 16th November 2022

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Posted 2 years ago

“Although there was an unfortunate delay in sending the flowers, they were beautiful once they got to the recipient who was very happy with them”

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Posted 2 years ago

“The service they provide is outstanding. We made our order via interflora and the flowers received were absolutely identical to those ordered online. We also sent a message, that was kindly delivered in a very nice card. We also contacted the customer service to receive some information about the delivery and they answered in a few minutes, proving themselves to be incredibly efficient and professional. We will definitively order flowers again with them in the future, as we were very satisfied with their service.”

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Posted 2 years ago

“Same day order delivered within 2 hours and a beautiful bouquet, with a photo of the bouquet emailed emailed to me to show what was delivered - brilliant service!”

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Posted 2 years ago

“Delivered within hours of ordering. Very impressed. Thank you. XX”

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Posted 2 years ago

“Receipient was full of praises.”

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Posted 2 years ago

“Very easy to order. Great, efficient service. Will use them again.”

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Posted 2 years ago

“Absolute amazing service. Ordered a bouquet in the morning for same day delivery and it was there within the hour!”

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Posted 2 years ago

“Very pleased with my purchase and with the careful delivery and updated information on order/delivery status.”

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Posted 2 years ago

“Really efficient ordering. Beautiful flowers.”

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Posted 2 years ago

“Lovely flowers were ordered and delivered on the same day. Very happy wife, flowers still fresh and looking good one week later no wilting or discolouring delivered by https://www.kimberleystheflorist.co.uk”

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Posted 2 years ago

“The recipients were very happy with the flowers.”

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Posted 2 years ago

“Excellent well worth it”

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Posted 2 years ago

“Fabulous thanks for the flowers delivery 💐”

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Posted 2 years ago

“I ordered flowers from Sweden to my friend in Laindon, Essex. Never have I been so pleased over the likeness to the original picture on their website!! The bouquet delivered was absolutely gorgeous!💖🥰 And my friend loved it, and the box of chocolates that I added! I am so very happy and will use you again!!!! Thank you!! I hope my picture gets added ok. I have put the websides picture (right) next to the delivered one, so you can compere!!”

The Flower Shops Network 5 star review on 14th November 2022

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Posted 2 years ago

“Had an issue with the flowers being delivered instead of the delivery driver giving them to the person ordered for they where handed to a building receptionist who had no idea who the person was i ordered them for so flowers had been taken by someone else which I found out today”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback today, I'm sorry to hear the flowers took time to get to the recipient. We encourage you to place a note in the "Delivery Notes" section of our booking site, this is an area where you can give specific instructions for the driver to see and act upon. Although I shall be making enquireys into why the recipient's name was not stated to the receptionist that day, as this would seem to be an obviouse thing to do when delivering flowers. Overall please accept our apologies on behalf of our team here, I hope that your next order is received in a timely fashion. Customer Service Team

Posted 2 years ago

“I was desperate to send flowers on my daughter's birthday. I tried several websites as I live in London and she lives on the Isle of Anglesey. Several shops advertised same day service but in fact could only provide next day service. The Flower Shop came up trumps in every way and my daughter was delighted with her bouquet.”

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Posted 2 years ago

“Delivered on time as promised, flowers were as described on the web site. Thank you”

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Posted 2 years ago

The Flower Shops Network is rated 3.9 based on 572 reviews