“Nice bracelet information text printed nice, arrived quickly. Very expensive twice the price of identical bracelets, didn't know this at time of ordering.”
Hi Christine! Thank you so much for taking the time to share your feedback about The ID Band Company. We truly appreciate it! We're thrilled to hear that you had a positive experience with us and that you found our products to be of high quality.
“My idea of engraving is using a tool to cut into the metal? This is not the case, it looks like a transfer print. They say they use a special technique, what technique is that then?
So we will see how long it lasts.”
Dear Janyce-Anna,Thank you so much for taking the time to share your feedback on The ID Band Company. We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with us.
Thank you for your review, our bands are normally very robust unless over streched or caught on something. If you would like to email our customer service they may be able to help with this.
Sorry to hear that Derek. If you'd like to email us and tell us in more detail about what you expected our email is - Custserv@theidbandco.com
Kind regards,
The I.D. Band Company
“Good product but the largest one I could order was to small. I could hardly get it over my hand and was to tight on my wrist. But I was happy with the product even though I can't wear it.”
“Have used the company twice. The second time the bracelet's fastening is not well made and bracelet keeps coming off. Delivery has been good both times.”
Dear Tatiana, Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you are satisfied with our services at The ID Band Company.
We are sorry to hear that the bracelets fastening keeps coming undone, we have had no other reports of this happening but if you would like to send us an email we may be able to help.
Thank you for your feedback. We've checked the tracking details for your order and the package is showing as having been delivered 2 days after it was sent. If you could contact our customer services team they will be happy to look into this for you. The email address is custserv@theidbandco.com
