The Nappy Lady Ltd Reviews

Name: The Nappy Lady Ltd
Address: Unit C, Linsford Business Park, Linsford Lane, Mytchett, Surrey
Rating: 4.85

4.9 Rating 255 Reviews

97 %

of reviewers recommend The Nappy Lady Ltd

4.9

Based on 255 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1252 372266

Email:

advice@thenappylady.co.uk

Location:

Unit C, Linsford Business Park,
Linsford Lane,
Mytchett
Surrey
GU16 6DL

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The Nappy Lady Ltd 5 star review on 9th October 2023

Erin Penfound

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really liked the Nappy Lady survey which helped navigate the world of reusables. Went completely with one of the recommendations and so far so good- love the patterns and we are getting into the swing of washing and drying.”

Helpful Report

Posted 2 years ago

“Really happy with the recommendations after completing the questionnaire. Great website with lots of useful info. Quick delivery. Good quality nappies and accessories. Advice over the phone after purchase helpful. Thank you!”

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Posted 2 years ago

“Fabulous, friendly advice! Really helped me work out what nappies and boosters I needed. I was concerned that the first recommendation wasn't quite right, but a few emails later, I understood (and you were right!). Will absolutely be returning as our nappy journey continues”

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Posted 2 years ago

“Great value products. Helpful customer service - sorted out an issue with my order very quickly. Thanks”

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Posted 2 years ago

“Very helpful in calling me personally to ask which colour I'd prefer as a replacement item”

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Posted 2 years ago

“Excellent service all round.”

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Posted 2 years ago

“I’ve made a few orders with the nappy lady now and I cannot stress enough how amazing these guys are! The delivery is super quick and everyone is so knowledgeable! My favourite go to for all of our nappy needs!”

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Posted 2 years ago

“The nappies I bought are a gift for a couple having their first baby - and baby not due until July! So I can't comment on the gift. However. I found the website very informative and I love the ethos - I always used terry towelling nappies (soaking in buckets etc) and women can now use those nappies in an even more ecofriendly way.”

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Posted 2 years ago

“Love The Nappy Lady, my go to website for my cloth journey.”

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Posted 2 years ago

“Everything arrived on time and looks good, and after a couple of weeks use we're really happy with the purchase. Also loads of very helpful advice on their website, would definitely use again.”

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Posted 2 years ago

“Great selection and clear descriptions, helped me to be sure I was buying what I needed. Thanks!”

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Posted 2 years ago

“Very happy with all of the items I purchased, great quality and arrived very fast, would definitely recommend and buy from here again! Thanks so much”

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Posted 2 years ago

“Such a helpful company and community when starting out with reusable nappies. I don't think I would have ever swapped over without their help and information. The Facebook group is so useful for any questions and is full of nice, non-argumentative fellow mums. I've bought one night-time bundle of nappies (5x bamboozles and assorted motherease Airflow wraps), which has been great. Then I also bought a selection of daytime beginners bundle of nappies to try, which helped me choose what to go for in the end as there is so much choice. Great company!”

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Posted 2 years ago

“Best customer service ever! Very helpful”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

The Nappy Lady Ltd is rated 4.9 based on 255 reviews