The Nappy Lady Ltd Reviews

Name: The Nappy Lady Ltd
Address: Unit C, Linsford Business Park, Linsford Lane, Mytchett, Surrey
Rating: 4.85

4.9 Rating 255 Reviews

97 %

of reviewers recommend The Nappy Lady Ltd

4.9

Based on 255 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1252 372266

Email:

advice@thenappylady.co.uk

Location:

Unit C, Linsford Business Park,
Linsford Lane,
Mytchett
Surrey
GU16 6DL

Write Your review

Tell us how The Nappy Lady Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Nappy Lady Ltd 5 star review on 9th October 2023

Erin Penfound

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a good range of nappies and everything cloth nappy related. Excellent advice and handy guides too, which I found so useful when starting out. Quick and reliable service and so helpful if there’s ever an issue. I love knowing that I’m supporting an independent business too.”

Helpful Report

Posted 1 year ago

“Love the nappy lady website because I know that all the products have been tested and reviewed and are of really high quality. The customer service is fantastic, but what really sets the website aside is the huge amount of free information available to help people switch to reusable nappies and other products without any obligation to buy. That generosity alone always makes it my first choice when I need to buy something nappy related.”

Helpful Report

Posted 1 year ago

“Fantastic customer service! Superb company helping the planet one reusable nappy at a time 💫”

Helpful Report

Posted 1 year ago

“Items just as described. Competitively priced. Quick delivery”

Helpful Report

Posted 1 year ago

“Very happy with purchase and quick delivwry”

Helpful Report

Posted 1 year ago

“Lots of useful information on website but not too overwhelming for novice cloth users like myself. Delivery was quick and the nappies are great too!”

Helpful Report

Posted 1 year ago

“Fast delivery and wonderfully suitable period pants for my autistic daughter. Will definitely buy from here again”

Helpful Report

Posted 1 year ago

“Product perfect for a teenage girl “period swimsuit “ Helped in holiday and gave her confidence to wear a swim suit during periods. Don’t like the name “Nappy Lady Ltd” really need to find a more dignified name.”

Helpful Report

Posted 1 year ago

“My order arrived on time and I was pleased with the product. It was just what I was looking for.”

Helpful Report

Posted 1 year ago

“I have always had very great experiences purchasing from The Nappy Lady and my interactions have been professional and courteous.”

Helpful Report

Posted 1 year ago

“A great range of eco-friendly products and honest, down-to-earth advice. I have been a frequent customer for the last 6 years and it's always a great experience.”

Helpful Report

Posted 1 year ago

“best shop for all your nappy needs”

Helpful Report

Posted 1 year ago

“I love the range of products available and the swift processing and delivery. I've also been stalking the blog for the last 5 years of parenting and it is so very helpful for every possible question I could have about nappies and the products used with and for them.”

Helpful Report

Posted 1 year ago

“I hadn’t tried reusables but knew I wanted to and found the amount of different option's quite difficult to get my head round. I did the survey that the nappy lady offered and within 24/48hours I got some recommendations which were brilliant. I brought some and got an unexpected email with how to wash the nappies which was so helpful. The service is brilliant, really quick delivery and quality products. I have already recommended to a few of my friends”

Helpful Report

Posted 1 year ago

“Great products and really quick turnaround.”

Helpful Report

Posted 1 year ago

“Helpful and responsive company, highly recommend :)”

Helpful Report

Posted 1 year ago

“Speedy efficient and helpful service.”

Helpful Report

Posted 1 year ago

“Really pleased with this website the guides they have. This is my one stop shop when I need to check anything nappy related!”

Helpful Report

Posted 1 year ago

“I found the Nappy Lady website easy to use, and found the products I wanted in order to have everything I needed to use reusable nappies for my baby. The delivery was on time, the items were as expected and I'd recommend the service for other parents and carers.”

Helpful Report

Posted 1 year ago

“Such an amazing service! The combination of nappy & wrap is perfect for our little one with no more leaks at night! Thank you so much 🌟”

Helpful Report

Posted 1 year ago

The Nappy Lady Ltd is rated 4.9 based on 255 reviews