|
Shipping & Delivery
|
|
|---|---|
|
Delivery Methods
|
Postal Service, Courier
|
|
Average Delivery Time
|
Within 5 Days
|
|
On-time Delivery
|
Greater than
66%
|
|
Accurate And Undamaged Orders
|
Greater than
93%
|
|
Customer Service
|
|
|
Communication Channels
|
Email, Live Chat
|
|
Queries Resolved In
|
6 - 12 Hours
|
|
Customer Service
|
|
|
Returns & Refunds
|
|
|
Refunds Process
|
Difficult
|
|
Returns Process
|
Could Be Better
|
About Tropicfeel:
"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."
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