Tropicfeel Reviews

Name: Tropicfeel
Address: Carrer de Pujades 60, Barcelona, Carrer de Pujades 60, Barcelona, Barcelona
Rating: 4.16

4.2 Rating 2,094 Reviews

79 %

of reviewers recommend Tropicfeel

4.2

Based on 2,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Tropicfeel:

"We are the travel gear brand, powered by innovation and sustainability. We are harnessing the power of collaboration to challenge the status quo, walking alongside modern-day travelers in complete harmony, towards a more responsible future. Tropicfeel is about bringing the excitement of travel to everyday life. Travel is for everyone, everywhere, 365 days a year."

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Anonymous

Anonymous // 01/01/2019

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“The shoes aren’t holding the feet properly, they’re too wide and can’t really be ajustées properly. After a 3-4 walks the shoe separated from the sole which make it not waterproof anymore. I just walked under the rain, and was soaked. I’m very disappointed with the quality. The sole is weak, I walked on a stone and it cut through. They won’t even help me with my product. Clearly not worth the money, or the 9 months of waiting and delay for the product to be made…”

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“I can’t even find my order in my email for tracking”

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“Big fan of all my Tropical feel shoes. Sage are no different, comfy, well made sustainable.”

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“Although my size is 40, it was to small so I made an exchange and I'm waiting for my new pair. I will make review once I have receive and started to use them.”

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“Nice color, comfy, usable in the water also! I'm satisfied with these shoes”

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“The shoes are great for cool fall weather. The only thing is that they are a bit slippery on rocks when wet, other than that, love them.”

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“Cómodas, bonitas y súper versátiles.”

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“Very comfortable!”

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“Am returning my Nest. The quality of materials and manufacture is simply not up to the quality of the design. The materials are disappointing and the zips sticky and of poor quality and feel like they will definitely fail. This pack should be comfortably below $100usd as it does not feel as if it will stand the test of time and use.”

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“LOVE! They are comfortable, Packable and perfect for travel.”

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“Love the product but won’t buy from them anymore due to horrible shipping policy. They charge you for import tax before receiving, then charge again if you send it back to exchange for different size. Then another import tax charge when the new size is shipped. I got my second pairs of shoes, it looks good but size is too big. I’m not going to bother exchanging as I know it will charge me again. The tax charges are almost as same as the product cost. This is ridiculous. Please improve your shipping policy. At least make a note on your site that there is hidden fee so your customer is aware of the total cost.”

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“Nous avons commandé deux vestes NS40 pour un voyage en tour du monde. Affrontant actuellement des pluies au Vietnam, nous pouvons confirmer que les vestes ne sont pas du tout waterproof comme indiqué. En effet, elles n'ont pas permis de protéger nos t-shirts en dessous qui ont été totalement trempés par la pluie. Nous ne les recommanderons pas.”

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“The zipper of my bag is broken and does not close”

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“I got a pair of shoes from you today instead of the defective one I had due to a problem from the packaging itself. The new pair was not my size that I ordered I’m a 46 EU and received a 39EU. That’s my second time I encounter a problem with you regarding that same pair of shoe and it’s really disappointing”

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“Very nice shoes that arrived after pre-order and super excited to try them out. Sadly they are not as water-proof as advertised (at least for me). Two occasions, one bike ride, one normal rain, they did not withhold the weather conditions and socks did get wet. Design and size are great, but the reason for buying is just unreached.”

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“nothing to add”

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“It's slightly small for the size, but still a great shoe”

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“It's super comfy. Size perfect for me, but Jungle same size were smal for me, so it's ok.”