“Disappointed with my first order. The jumper was much darker than the light cream colour shown on the website and the quality in my opinion was not up to standard for the price I paid. I have been trying to return the item and an still waiting on a response to my last email sent 6 days ago. The cost to return the item is double what I paid for delivery. I support independent small brands but I expect the quality and service to be on point.”
“Sweater was great, jogging pants unfortunately too big. Return shipping expensive and unfortunately no money back for the pants so far.
How can I still get my money back?
Kind regards Frederic”
“I received wrong t-shirt but I was too busy to return it on time. At least it was also guinness shirt and it's awesome as well, but it's not the one I would have wanted more :(”
“Unfortunately, the shirt I received was not the same style as what you see online. The t shirt online looks like an oversized t shirt with elbow length sleeves. The one I received had very short sleeves, even though I ordered a size larger than I normally wear.”
“Love the designs but quality of the clothing is poor. Sweatshirt is a strange fit and shape, not boxy and relaxed as stated on the website. The printing of the graphics was of a low quality - blurred edges and rough areas that looked likely to peel or crack after a couple of washes. Unfortunately had to return the product.”
“The T-shirt has a nice design, but the colour of the print has rubbed off, leaving a green stripe on the T-shirt.
The price therefore does not reflect the quality”
“I would really love to be able to write a positive review of the top but I still haven’t received it after a technical error they had on the website. I asked to exchange it for a small and am still waiting. Chased it up (again) and they sent me the wrong delivery link. I have no t-shirt and am out of pocket. I have had to chase this item up most days and the whole customer service has been incredibly slow and frustrating. A real shame as would have been a returning customer but this has massively put me off coming back.”
“Disappointed as this will be the second time I purchased. I got send a promo code twice and wouldn't accept them. Not sure if to purchase again as it's OK giving codes but they have got to work.”
