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Oomi Japan (Unique Japan Tours) Reviews

4.9 Rating 73 Reviews

97 %

of reviewers recommend Oomi Japan (Unique Japan Tours)

Company Reviews

About Oomi Japan (Unique Japan Tours):

We promise to provide first-class customer service in assisting you to choose one of our small group or self-guided tours or design a tailor-made tour to match your dreams. When you contact our company your personal travel consultant will be appointed to manage your travel plans.

We promise while you are in Japan that your safety is our number one priority. In the unlikely event of an emergency, or should something of an unforeseen nature occur, our local staff will respond to your every need. This 24/7 customer support will deal with anything from lost luggage to rescheduling itineraries.

We promise that our private guides will assist you in exploring the treats that Japan has in store. Our knowledge and in-depth experience will ensure you are exposed to the wide and diverse culture of Japan. This will make choosing Unique Japan Tours a memorable lifetime experience.

Visit Website

Phone:

016787008

Email:

hello@oomitravel.com

Location:

The Nutley Building,
First Floor, Nutley Lane,,
Dublin 4
Dublin
D04EY42

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Oomi Japan (Unique Japan Tours) 5 star review on 13th January 2021

Oomi Japan (Unique Japan Tours) 5 star review on 4th October 2020

Oomi Japan (Unique Japan Tours) 5 star review on 1st October 2020

Oomi Japan (Unique Japan Tours) 5 star review on 1st October 2020

Oomi Japan (Unique Japan Tours) 5 star review on 1st October 2020

Oomi Japan (Unique Japan Tours) 5 star review on 30th September 2020

Oomi Japan (Unique Japan Tours) 5 star review on 29th September 2020

7

Anonymous

Anonymous // 01/01/2019

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“Trip of a lifetime! So many highlights, Sumo wrestling in Tokyo, expert guides around Kyoto, exploring Tsumago & Magome, sunsets at Miyajima island, can't wait to go back and will definitely use Unique Japan Tours when I do :) Aoife & Dave”

Oomi Japan (Unique Japan Tours) 5 star review on 4th October 2020

“We undertook a self guided tour of Japan with Unique Japan Tours. It was amazing. We gave them information regarding our standard hotel type as well as places we wanted to visit and some activities we would like to undertake. Everything we wanted to do was included. Everything happened exactly as it was planned and yet we had an amazing amount of freedom to do whatever we wanted, whether it was to visit the deer at Nara or the Snow Monkeys in Yamanouchi. The whole experience was so unique that it's really difficult to pick the best part. High on that list would be the Ryokan experience in all settings, Myojima island, Nara, Kyoto, walking on the Samurai trail and of course, Tokyo. We have been to many amazing places, but Japan is top of the list for a revisit if we get a chance.”

“Our first trip to Japan was with Unique Japan in Nov/Dec 2018. We did the Japan Discovered tour which we enjoyed immensely. It was a really great "reconnaisance" trip which gave us an amazing flavour of Japan and an opportunity to visit the "must see" cities and towns. While it would have been preferable to have had more time in Takayama and Kanazawa which we particularly enjoyed, the time we did spend there was sufficient to convince us that we need to revisit. Similarly, we were not able to do justice to Hiroshima, Kyoto or Tokyo and those cities also necessitate subsequent visits. Our highlights were many but included Takayama (a beautiful town with its shrine, morning market by the river and float museum), the Snow Monkey Park at Yudanaka and the Kenrokeun Garden in Kanazawa. We loved the ryokans especially the one at Yudanaka which was absolutely stunning - a great choice! The autumn colours were spectacular and we were really impressed by the Japanese people, their culture and way of life. Their refinement, politeness, courtesy and efficiency is something we could all learn from. The food is amazing and the Shinkansens - wow!! There were only 5 of us on the tour so we didn't have a tour leader but Carmel, who was a trainee with your company at that time and also on her first trip to Japan did a wonderful job managing us "oldies" and was a resourceful, gracious and engaging companion. All the local guides on our tour were great, especially "Sue" (Tsugo) who guided us in Tokyo and then in Hakone and was extremely knowledgeable, insightful and spoke excellent English. We would not hesitate to use Unique Japan Tours for any future trips to Japan. Val Swaine and Mike Harrington”

“Had a great experience booking our trip with Unique Japan Tours. They were professional and extremely helpful. They took into account our budget and interests which truly made our trip the trip of a lifetime. We will definitely without a doubt using Unique Japan Tours for our trip next year (would have gone this year but darn it Covid!!! 😫) !”

Oomi Japan (Unique Japan Tours) 5 star review on 1st October 2020

Oomi Japan (Unique Japan Tours) 5 star review on 1st October 2020

Oomi Japan (Unique Japan Tours) 5 star review on 1st October 2020

Thank you very much for your comment and sharing your beautiful photos, Dagni! We really hope the covid will be gone very soon!!

“they were super awesome and helpful in everyway”

Thank you very much for your kind comment Devon!

“We trusted Unique Japan Tours to arrange our honeymoon in Japan, and we weren't disappointed. Their suggested itinerary included an impressive range of diverse cultural and leisure destinations, and they customised our vacation to our preferences, including a Sumo tournament and Samurai castle! Once in Japan with our travel-pack of maps, tickets, and schedules in-hand, everything went like clockwork, and we were able to relax and enjoy the pleasures and thrills of Japan.”

Oomi Japan (Unique Japan Tours) 5 star review on 30th September 2020

Thank you very much for your warm comment Florence! Also thank you very much for sharing your beautiful memory with us, we cannot wait for you to come back to Japan!

“Unique Japan Tours booked a holiday for us in 2014. There were three of us with different trip requirements. Japan Tours were amazing, they arranged everything perfectly, changing anything we wanted to change with no hassle at all. They were an absolute pleasure to deal with and were I to have th opportunity to visit Japan again, they would be the agency I would use without any hesitation.”

Thank you very much for your warm comment, Josephine! We also cannot wait to have you again.

“It's impossible to choose a stand out moment from so many amazing novel experiences. The Shogun palace in Kyoto competes with the Golden Temple and the Shinto shrine not forgetting the post office tower where a group of young school boys gave us the benefit of their local knowledge and practised their language skills. The peaceful ease of Kyoto was shattered by Tokyo! Rush hour in Shinjuku station, self-service restaurants, busy markets, we felt like travellers from a different century even with the moderating effect of Senso-ji Temple. And then we went to Hakone, travelling back in time on the switchback railway, taking the cable car over the sulphur spewing volcano hoping the clouds would unveil Fuji. It was wonderful”

Oomi Japan (Unique Japan Tours) 5 star review on 29th September 2020

Beautiful picture & words Winifred. It's nice to hear these positive words about Japan during this time. We all miss traveling and hope we can show people Japan very soon. Thank you so much for your review. Darina

“This was one of my best tour groups that I have joined. The organisation was good, the leader (Yuri) was gentle and accommodating (treating each tour member individually) and efficient in her planning (we had to change the itinerary because a typhoon). It is hard to single out a particular event as the most memorable, but I loved the mountains (Takayama and Gokayama).”

Thank you very much for your comment, Helen! We are happy to hear that you enjoyed your trip.

Thank you Helen I am happy to hear you enjoyed this trip. It is one of my own personal favourites too. I hope your experience with typhoon didn't 'dampen' the trip too much. Thanks again and hope to have you back again soon. Darina

“Great tour that included all the highlights of Honshu: Tokyo, Kyoto, Hiroshima, snow monkeys and Mt Fuji. Local guides were great especially in Tokyo and Kyoto. Accommodation was excellent especially the ryokan near Nagano (snow monkeys). Food was wonderful as well, a terrific holiday all round.”

“Unique Japan did an excellent job planning my trip”

“Dreadful disorganised tour. Would never recommend this company to fellow travellers. There was no one on the ground to sort out problems such as the typhoon . The company left us to work things out ourselves. Daylight robbery”

Dear Janet, Thank you for your review. I am very sorry to hear you were not satisfied with your tour. Gardens and Galleries is a wonderful tour that has made many people appreciate the magnificent gardens of Japan and the landscape around it so much more. It was very unfortunate that a typhoon hit while you were visiting Kyoto back in 2018. I recall the shinkansen had stopped so our emergency team stepped in to get you safely to Matsue as best they could. This particular tour had less than 6 people on it so we were relying heavily on our local guides and assistants, rather than a full time tour leader. If you had a tour leader, the feeling of 'being left on your own' would have been avoided. However as safety is our number one concern, especially during a typhoon or any natural disaster, our team have to react quickly to these situations. I don't believe you were left to 'work things out' yourself. Our Emergency team were working around the clock to ensure all our guests were safe during this time. I apologise if the communication was not satisfactory. We learnt a lot from this experience and I can assure you improvements were made as a result of that particular tour feedback. Once again, thank you for submitting your review. It is disheartening to think the efforts made behind the scenes went unnoticed. But as mentioned, improvements were made to ensure the emergency team are better informed and equipped. Many thanks again, Darina

“For the thrill-seekers, the Fuji-Q theme park is a must. Many awesome rides and a view of the spectacular Mount Fuji. Unique Japan Tours helped me design an unforgettable holiday and tailored the experience perfectly to my requests. Definitely recommend!”

“Excellent , well organised and great communication before and during our tour . All the hotels , guides and recommended excursions were great . We had perfect balance between organised tours and free time for ourselves . Plenty of help, advice and support - our trip went without a hitch ! We have recommended the company to 5 other friends who all also had great time”

“We worked with Unique Japan Tours to help coordinate a multi-city tour in 2017. Much of the trip was self-directed, but we worked with Unique Japan Tours to assist with inter-city travel, several individual guided tours of cities, and hotel accommodations. It worked out perfectly. The guides we met with were knowledgeable and having the one-on-one experience was great. All of the information provided regarding getting from one place to another went smoothly and we had no issues with any aspect of the trip. Overall, a highly recommended experience and we would use their services again.”

Oomi Japan (Unique Japan Tours) 5 star review on 28th September 2020

“The cherry blossoms were in perfect bloom throughout our trip and we really enjoyed the atmosphere of Sakura. We visited Tokyo, Kyoto, Osaka, Hiroshima and Miyajima Island. We met a beautiful lady in Tokyo as arranged, she was a perfect guide in Tokyo. She really helped us get a feel for Tokyo and Japan and was a pleasure to spend time with. We found your itinerary, tips, maps and guide book invaluable. We loved every aspect of the trip and really glad we got to experience so much of Japan, we will have to go back to see all the rest! Everywhere we looked, we saw something beautiful. It was one of the most memorable trips we have ever been on and we wish to thank you sincerely for all your help and guidance. We will be recommending Japan and Unique Japan Tours to all our friends.”

“I found this travel company very friendly and helpful. They organised an amazing trip to Japan for me, including all the places I wanted to see with two lovely guides, one in Tokyo and the other in Kyoto. These Ladies gave 110% of themselves and were so helpful and informative and knew their area inside out. I had two requests to see places that were not on a normal travel schedule and these Ladies went out of their way to get me there and with plenty of time to sit and lap up the energy of these special areas.”

Oomi Japan (Unique Japan Tours) 5 star review on 28th September 2020

Thank you very much for your comment and sharing your memory in Japan, Mary! We are more than happy to put all your desire in a trip to make it memorable!

“Our trip to Japan in June/July 2019 was without doubt the best family holiday we have had - ever! And none of this would have been possible without the expert care and attention to detail from all the team at Unique Japan Tours. From the moment we decided that this was going to be our once in a lifetime holiday to filling up the family album with photos - that dream came true. Unique Japan Tours asked us if there were any special places we wanted to see or if there was a particular museum we wanted to visit. We all had suggestions (there are five of us!) and the team in Unique Japan Tours were able to accommodate all our ideas. We went in to meet them in person about a month before we travelled and got a briefing of what to expect on our trip. Not even that briefing could have prepared us for such a brilliantly planned excursion around Japan, from Tokyo to Hiroshima, Hakone, Kanazawa, Nara, Kyoto, Osaka and Takayama. Would love to return again some day!”

Oomi Japan (Unique Japan Tours) 5 star review on 28th September 2020

Oomi Japan (Unique Japan Tours) 5 star review on 28th September 2020

Oomi Japan (Unique Japan Tours) 5 star review on 28th September 2020

Oomi Japan (Unique Japan Tours) 5 star review on 28th September 2020

Thank you very much for your comment and photos, Karen! Where could we get you in Japan next time? It is very lovely to see your photos with full of your smiley faces!

“I enjoyed the people and the polite culture in Japan. After returning from my trip I wrote the following review and never received a response. I would not use Unique Japan Tours again. Hello Darina, Here are my thoughts on our recent Japan Discovered small group tour from May 11 - May 25. We chose UJT because the cities visited were what we wanted. We loved Japan, and would like to return there. Overall, the tour was good, but not as good as I had hoped it would be or as good as other group tours we have taken. First, the positives: The travel pack that was sent out pre-departure was very helpful. It increased our anticipation of our upcoming vacation along with very helpful practical information. Before our departure, Michiko and the staff helped us to make some minor changes in our itinerary. We left the group in Kyoto one day early to go to Hiroshima to go to the Mazda factory tour (I made the reservations 9 months earlier) and they arranged separate train tickets and an extra night in a Hiroshima hotel. We met up with the group the next day when they arrived in Hiroshima and everything went very smoothly. Michiko also helped arrange tickets for a Tokyo Giants baseball game and Sakura gave them to us. We also arrived a day before the tour started and they arranged an extra night at the Tokyo hotel. Our tour leader, Sakura Kakimoto was wonderful. She was always so very helpful and cheerful and kept the group together, letting us know what the schedule was and what to expect. She always asked the group what we were interested in and tried to meet our needs. She did a great job. She always had our train tickets and admission tickets available and helped to make everything run smoothly. She was definitely one of the highlights of the trip. The buses were always on time and very nice and clean and the bus drivers did an excellent job, even in challenging rainy conditions. They are to be commended. Some of the hotels and ryokans were of very good quality and we appreciated that. We liked the Hotel Okura Tokyo, Kanbayashi Hotel Senjukaku and the Iwaso Ryokan. Overall, the service in Japan was excellent and we enjoyed that. I don’t want to post a negative review that will hurt your business, but I did want to share with you the things that I think can make the tour better. 1. I had some problems with payment on your website. First, I was double charged $100 AND 100 Euros. After that was cleared up, I had to make an additional payment for our Hiroshima extension and I was charged 345 Euros instead of $345. Initially, they told me that I had selected the wrong currency, but I showed them that I had selected dollars and they refunded me the difference. I don’t know if it’s a glitch in your computer system, but I was incorrectly charged twice, and had to ask for the refunds. 2. Upon arrival, we were not met at the airport for transport to our hotel. Not being able to speak Japanese, it was very difficult to get help, find a telephone, etc. I was not expecting to use my cell phone on this trip and did not have an international plan and did not even know how to make a call in Japan. A very nice airport representative helped me to get change (we had to walk to the women’s restroom on the other side of the airport) and then to use a pay phone to call the UJT emergency number. They tried to find the UJT representative and a number of calls were exchanged. They called me back on my cell phone a couple of times and this resulted in $15 of roaming charges on my cell phone. They told me to to go ahead and take a taxi to the hotel, but the person meeting us finally arrived more than an hour later. Apparently, the driver had been there the whole time, but the person meeting us was very late. It is very disconcerting to get off a plane in a foreign country where you don’t speak the language and to not have someone there to meet you. This has never happened to us on any of our other many international trips. 2. Our tour guide in Hiroshima, Naoko Koh was excellent and we really learned a lot from her and enjoyed our day with her. I would say that al the other tour guides were pretty mediocre in terms of their knowledge and affability. Our only other experience with group tours has been on Tauck, where every tour guide in every city was truly outstanding. This was disappointing and perhaps something that can be improved upon. 3. Two of the hotels, the Takayama Green Hotel and Karasuma Kyoto Hotel were very disappointing. The carpets were very dirty, the rooms smelled bad and the bathroom in Kyoto was so tiny as to be almost unusable. We were not expecting 5 star accommodations, but compared to the other hotels on the itinerary, it just did not meet the same standard of quality that I would have expected. While the Hotel Okura Tokyo was very nice, its location in the business district was disappointing. It would have been nicer to have been in Shinjuku or someplace a little livelier. Perhaps, instead of staying there at the beginning and the end of the tour, it would have been nice to stay in another part of Tokyo at the end of the tour. I hope you find these suggestions helpful and that they can be used to improve your tour business. We did fall in love with Japan and can’t wait to return there. Best regards, Teresa Flory”

Dear Teresa, Thank you very much for sending us your detailed review. This is very helpful. I'm very sorry that no one replied to your previous feedback that was sent in last year. Firstly allow me address the positives. I will certainly send our guides and tour leader Sakura your nice words. They will be very happy to hear this. I'm glad your travel pack was helpful. Our team put a lot of efforts into making this to ensure our clients are fully informed before they arrive. Michiko will be glad to hear this too. We are deeply sorry that there was a miscommunication between the driver on arrival. We usually advise clients to be prepared for the phone problems and rent the Wifi router. But I understand on arrival, this is not something you expect or want to happen. The hotels in Takayama and Kyoto have already been addressed on this tour. We have changed the Kyoto hotel to the 5* Okura Hotel. It's very nice and central. For Tokyo we will be using the Shibuya Excel which is probably the best located hotel in the whole of Tokyo. The Okura South Wing is no longer operating as a hotel after October 1st. Takayama is also changed to the WAT Hotel which is very new so I expect the interiors to be a lot better. As for the error with currency converters on our website, I am sorry to say that this was most likely a technical error at the time. I will send our tech team this feedback also again, just to make sure. We are very sorry for the hassle it caused and I am glad you were refunded any amounts owed. Teresa, if you ever decide to return to Japan, we would be more than happy to offer you the complimentary service on arrival for meet/greet. Furthermore, you will be sent a complimentary guide in Tokyo, Kyoto or Osaka for contributing to our reviews. Wishing you and your family the very best during this difficult time. All the best, Darina & team

“Staff are accommodating and the one that helped me with my trip was very helpful here and in Japan, worthwhile experience planned to go back when allowed to travel again.”

Oomi Japan (Unique Japan Tours) 5 star review on 28th September 2020

Thank you very much for your comment, Sylvia! We cannot wait to have you back again.

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Oomi Japan (Unique Japan Tours) is rated 4.9 based on 73 reviews