Oomi Japan (Unique Japan Tours) Reviews

Name: Oomi Japan (Unique Japan Tours)
Address: 32 Nassau Street, Morrison Chambers,, Suites 40-42 (3rd Floor), Dublin 2, Dublin
Rating: 4.90

4.9 Rating 82 Reviews

98 %

of reviewers recommend Oomi Japan (Unique Japan Tours)

Company Reviews

Info

About Oomi Japan (Unique Japan Tours):

We promise to provide first-class customer service in assisting you to choose one of our small group or self-guided tours or design a tailor-made tour to match your dreams. When you contact our company your personal travel consultant will be appointed to manage your travel plans.

We promise while you are in Japan that your safety is our number one priority. In the unlikely event of an emergency, or should something of an unforeseen nature occur, our local staff will respond to your every need. This 24/7 customer support will deal with anything from lost luggage to rescheduling itineraries.

We promise that our private guides will assist you in exploring the treats that Japan has in store. Our knowledge and in-depth experience will ensure you are exposed to the wide and diverse culture of Japan. This will make choosing Unique Japan Tours a memorable lifetime experience.

Visit Website

Phone:

016787008

Email:

hello@oomitravel.com

Location:

32 Nassau Street, Morrison Chambers,,
Suites 40-42 (3rd Floor),
Dublin 2
Dublin
D02YE06

Write Your review

Tell us how Oomi Japan (Unique Japan Tours) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oomi Japan (Unique Japan Tours) 5 star review on 13th January 2021

Day, J

Oomi Japan (Unique Japan Tours) 5 star review on 4th October 2020

Anonymous

Oomi Japan (Unique Japan Tours) 5 star review on 1st October 2020

Brown, D

Oomi Japan (Unique Japan Tours) 5 star review on 30th September 2020

Florence, A

Oomi Japan (Unique Japan Tours) 5 star review on 29th September 2020

Jeffers, W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An absolutely outstanding trip! Unique Japan Tours made every moment of our honeymoon magical. Eva and Momo-chan went above and beyond to make sure everyone on the trip was happy, prepared and had a great time. The destinations were spectacular and you really learn what is unique about UJT, the trip was filled with unforgettable moments and once in a lifetime experiences. Using the Vamoos app. means you are always prepared for the next adventure. The knowledge of the UJT staff and the fact every local guide knew their city so well meant that any question could be answered and any request could be catered to. The guides were able to impress us all with the details about the attractions, temples and shrines we got to enjoy on top of some amazing food recommendations. I highly recommend the first-class experience on offer. Visiting Japan has always been on our bucket list, now returning to Japan is! Amazing trip, amazing company and amazing value! Thank you all for making our honeymoon so special and unique!”

Helpful Report

Thank you so much for your positive feedback. This is excellent to hear. Our guides will be very happy to hear this, as will Eva, your tour leader. Wishing you both a really happy first year of marriage. We can't wait to plan your second trip:) Our team at Unique Japan Tours (Oomi Japan)

“We just returned from our two week self -guided tour of Japan. Oomi made all the arrangements and it went like clockwork. We based our itinerary on their Forgotten Japan tour but we worked with them to tweak it to fit our own interests. There are a few things we might have done differently—no one night stays!—but those were changes we had requested. We could never have figured out the scheduling of transportation on our own and they included very specific directions as to train and bus schedules and locations and provided all the appropriate tickets. The tour guides and special activities like kabuki tickets were all very good. Highly recommend!”

Helpful Report

“How Oomi Japan (Unique Japan Tours) Made Us Happy Our experience with Oomi Japan (Unique Japan Tours) was truly memorable, and the tour guides played a pivotal role in making our holiday exceptional. Here’s a detailed account to help future customers understand why this company stands out in terms of customer service, price, delivery, and returns & refunds. Customer Service The highlight of our trip was undoubtedly the incredible tour guides. From the moment we arrived, they were kind, welcoming, and went out of their way to ensure we had a fantastic time. Their deep knowledge of Japanese culture and history enriched our experience, providing insights that we would have missed on our own. They were attentive to our needs, always ready to assist with any requests or questions. Their warmth and enthusiasm were contagious, making every moment of our journey enjoyable. Price The pricing offered by Oomi Japan was fair and transparent. We felt that we received excellent value for the comprehensive package, which included accommodations, meals, transportation, and guided tours. There were no hidden costs, and everything was clearly explained upfront. The cost-effectiveness of the tour, combined with the quality of the services provided, made it a worthwhile investment for a memorable vacation. Delivery Oomi Japan excelled in delivering a seamless and well-organized tour. The itinerary was thoughtfully planned, allowing us to explore a variety of attractions without feeling rushed. The travel arrangements were comfortable and efficient, with convenient transportation options that made our journey stress-free. The accommodations were superb, offering a blend of modern amenities and traditional Japanese charm. The meticulous attention to detail in the planning and execution of the tour ensured a smooth and enjoyable experience. Returns & Refunds Although we didn’t need to use their returns and refunds policy, it was reassuring to know that Oomi Japan had a clear and fair system in place. Their cancellation policy was flexible, allowing for refunds within a specified period before the tour. This transparency and fairness in their policy provided additional peace of mind when booking. From our research, it was evident that their refund process was efficient, with funds returned promptly to the original payment method. Overall Experience Our overall experience with Oomi Japan (Unique Japan Tours) was exceptional, primarily due to the outstanding tour guides. Their kindness, expertise, and dedication to ensuring we had a fantastic time made our holiday unforgettable. Coupled with fair pricing, excellent service delivery, and a reliable returns and refunds policy, Oomi Japan proved to be a top-notch choice for exploring Japan. We highly recommend them to anyone looking for a unique and enriching travel experience.”

Helpful Report

“Oomi travel are the ones to plan your trip to Japan, They planned a wonderful itinerary for us , arranging everything form train tickets to hotels. They have an office in Tokyo which is is helpful as we could change arrangements in real time”

Helpful Report

“Oomi Travel provided a stellar tour for our first Japan experience. We took their Japan Discovered tour during the cherry blossom season - it was beyond incredible. This tour gave a more than wonderful overview of several areas of Japan, including ample time in Tokyo on the front and back ends. Our main guide, Toshi N., was great as were the 3 local guides we had in specific cities. Our acommodations were absolutely first class, the food served at the local restaurants and ryokans was authentic, beautifully served, and delicious, and the sites we visited were the best. We would definitely take another tour with Oomi. Thank you tons Darina, Luke, and Miki for your superb communications before and during our tour. See you soon! ~Deanna & Peter in Houston, TX”

Helpful Report

“Japan Discovered Small Group Tour: Experience Authenticity 10-23 May 2024 Waiting at Tokyo Airport after a wonderful tour. It was fantastic and of the highest quality. Initially a group of 8 became 4 for the last 4 days made it quite exclusive. We were fortunate to have an outstanding guide who made everything so easy. Accommodation except for the first hotel in Tokyo that was okay but quite small, was absolutely top notch. The rooms were very spacious and well-appointed better than most 5-star hotels that we have stayed in. E.g. the Ryokan in Nagano has hosted the Japanese emperor on a few occasions Our group had Irish, Americans Swedish and Germans and they all agreed it is a top-class tour and you can be confident recommending it to any of your clients. It would be hard to imagine how the much more expensive small group tours out there, would be that much better. Credit cards are widely accepted except in a few markets, so we actually ended up with cash to “spend” on duty free and the electrical devises worked fine without transformers just the adaptor.”

Helpful Report

“We had a wonderful time in Japan thanks to Oomi Travel. We were able to visit our son who is studying in Kyoto and spend 14 days exploring a part of beautiful Japan. Everything was arranged perfectly. The hotels were great and transport by train, bus and taxi all went very smoothly. We also had a few excursions with guides. They were very professional and very kind. Especially Ikue in Takayama is a sweetheart and made our day there very special. It was a perfect balance between exploring Japan by ourselves and being guided around to learn about Japanese traditions. Thanks to the handy app, we could easily find our way around this beautiful country. In short, a great trip, we will definitely come back and will book the trip through Oomi again. It is a very reliable organisation and I recommend it to everyone. Japan is forever in our hearts!”

Helpful Report

“All arrangements were meticulously organized. No glitches despite the large size of our group of 40. Masaki and Mika were simply fabulous in catering for all our needs so much so we felt they were a part of our tour group. Overall a truly memorable experience.”

Helpful Report

“Had an absolutely fantastic time on the Trail by Rail trip in April '24 with our sons aged 19 and 17. Absolutely brilliant. There's a really good combination of organised events (which gave some great insights into the Japanese way of life) and trips, balanced with enough free time to do your own thing. Hotels and meals were all excellent. Our guide Shiomi was a star - trip went like clockwork and she went the extra mile, helping organise random events, assisting with bookings etc, providing great info on things to do, and she sings a mean karaoke!! I would recommend a trip like this, as it takes the stress out of travelling, planning etc, allowing you to focus on enjoying yourself. I'd definitely use Oomi next time I visit.”

Helpful Report

“Great service my Masaki San, spent some quality time with him and gave us a great insight about the Japanese culture and heritage. Maki San we great too. Very friendly and helpful. All in all, great company to work with. Would recommend them.”

Helpful Report

Hi Lionel, Thank you very much for your feedback! We truly appreciate it! We're thrilled to hear that Maki-san and Masaki-san were a big help and that you enjoyed your time in Japan! We'll be sure to pass on your kind regards to Maki-san and Masaki-san.

“I recently had the pleasure of traveling to Japan with Oomi Travel and I must say, it was an unforgettable experience. From the moment we arrived, everything was perfectly organized and planned out. The hotels were comfortable and well located and the activities were well thought through. We were a group of 6, ranging from 8 – 68 in age, yet, travelers of all ages had a great time. The Oomi team also manged to reunite us with some forgotten luggage with minimal fuss, by sending it ahead to our next hotel. This was very much appreciated indeed! Overall, my trip to Japan with Oomi Travel Agency was a fantastic experience and I would highly recommend them to anyone looking for a well-organized and enjoyable trip.”

Helpful Report

“Oomi travel were able to produce an excellent itinerary which enabled us to visit a lot of Japan in just a 2 week period. Oomi booked all the hotels, made all the transport arrangements and provided guides for 3 1/2 days, which turned out to be just right. All the travel plans worked perfectly and the hotels were the right standard for us. The guides were engaged, knowledgeable and interested in their subject. The price of the package was competitive when we benchmarked it against other similar providers. I would have no hesitation in recommending Oomi Travel for your holiday plans in Japan. A special word for our consultant Shizu, who dealt with all our requests quickly and was always available to provide any additional information that was required. It was a pleasure to be a customer of Oomi travel.”

Helpful Report

“Oomi did an excellent job of organising and executing our perfect honeymoon trip to Japan. We explained when and where we wanted to go and they quickly arranged a full plan and breakdown of costs and tweaked it to our budget when we asked. The app & pre departure guide was such an excellent tool and we used it throughout our trip. Oomi was on hand throughout the trip with the emergency number which was very reassuring. All the activities planned and tour guides they chose were excellent and it really helped us make the most of our time in Japan. They even left a small gift for us at our final hotel which was so thoughtful & kind. I would 100% recommend Oomi to anyone wanting to visit Japan.”

Helpful Report

Thank you so much for your lovely comments Hannah. I know Mika really enjoyed planning your honeymoon. Glad you liked the gift too. Wishing you and your hubbie all the best. We might hear from you again for your 10 year anniversary (just an idea:))!!

“Oomi Japan has organized our honeymoon. They were absolutely lovely in offering us a tour which we were happy with. when it came to the preparation, they gave us lots of tips and tricks to be best prepared for our honeymoon. And the honeymoon itself was just stunning. We loved every minute of it and it was so well organized! Thanks to Oomi Japan, we had the honeymoon of our dreams! Thank you!”

Helpful Report

“We returned from our amazing Japan Discovered small group tour last week and just wanted to take the opportunity to pass on some feedback which we hope you will find useful. First of all we have to say it absolutely was the trip of a lifetime. From start to finish there were non-stop wow moments which just kept getting better and better. However we must emphasise that key to all of this was our fantastic guide and group leader, Toshi Nakahara. We cant praise him enough because he was unbelievably good at all times and regarding every element of organising our trip. He was always professional, considerate to our needs and wishes and extremely kind and generous with his own free time. Even when there was no arranged meals or trips, he would kindly organise restaurant reservations and social occasions for the group on arrival at a new location. If we were checking in late to our hotel he would have arrangements made or suggestions for the best options nearby. This was a great bonus after a long day travelling. He always went over and above what our expectations were and was constantly thinking of ways to tweak things in order for us to get the maximum from our schedule. The highlight for everyone was getting to see Mt Fuji in sunshine and without any cloud cover. This was fully down to Toshi bringing us there early morning instead of afternoon. We all got amazing photos and 30 mins later Mt Fuji was completely masked by the cloud, He was also great fun with a sense of humour that we really warmed to. Toshi is excellent at what he does and is a credit and an asset to your company. We were also very happy with the other local guides on the tour such as Tammi and Yoshi and others who were also excellent. The group were a fantastic bunch of people who we were delighted to share this experience with. The trip itself was amazing. It can be tough going sometimes, with all the travelling and living out of backpacks. However its absolutely worth it in order to cram as much as possible into the itinerary, which was fantastic. There were small issues with certain hotels and transportation but overall we had a holiday and experience which we will treasure forever. The cost of the trip was worth every cent and would consider it great value for all the great benefits we got. In conclusion we would have no hesitation in recommending your company and this tour. We already have to several friends and will continue to do so at every opportunity. We wish you every success in the future and many thanks to all the Oomi team. Arigato!!”

Helpful Report

“Oomi have just helped us realise an amazing bespoke family holiday to Japan. The hotels were all great, the activities were enjoyable and the travel arrangements were impeccable. More than this, the friendliness and professionalism from all the Oomi team, in bringing all the arrangements together, was a source of comfort and dependability, which we really appreciated. I recommend Oomi wholeheartedly.”

Helpful Report

“What an incredible itinerary. We definitely covered a lot of what Japan has to offer: from the culture, history, beauty, wildlife, cuisine, and festivals to the modern urban bustle. The hotels were terrific, and for the most part, well located. The dinners were fabulous examples of Japanese cuisine. The only criticism I would have is that, they possibly tried to cram TOO MUCH into each day’s activities! I think maybe cutting out one venue on the multiples would have been better to just relax and spend a bit more time at each place. Like just a couple of hours to explore on your own, instead of rushing off to the next site. For instance would have loved to spend more time in Hakone shops (and probably more of a personal preference, but less at the Open Air Art Museum). And instead of racing through the Tsukiji Outer Market, let us go on our own afterwards. Your team should be especially proud of Maddy! She was fantastic and made our trip the best ever. Maddy expertly guided our group through every phase of our journey. She thoroughly provided us with local knowledge and general Japanese customs and expected behaviours, so as to not offend locals or embarrass ourselves. All the while, exhibiting an effervescent and friendly personality. Maddy most certainly went above and beyond. If there is any grade higher than A+, then Maddy definitely deserves such an outstanding ranking!”

Helpful Report

HI Mike and Christal, Thank you so much for this feedback. We are really glad to know that Maddy looked after you well. She is one of our best who we love also. It's interesting to hear you would have preferred less activity on your schedule. The reason we make full suggestions is to ensure everyone's needs are covered. One of the main benefits of doing a bespoke trip is to allow for flexibility on your trip. You can adjust the itinerary yourselves if you wish. If this was not clear to you we can only but apologise for that. Perhaps a cultural difference too as Japanese people like to do things 100% accurately. Aside from that, I am really happy that you all enjoyed your experience and time in Japan. It was an honour to be part of your special trip. Thank you for putting your trust in my team. Next stop ... Ireland:) All the best, Darina

“We just returned from our small group Japan Discovered adventure, and we had a fabulous time! Madoka (Maddy) was our tour leader, and she was amazing – very organized, very clear about what we were doing for the day or the next day, and very specific on when and where we needed to gather in order to move to the next activity. We travelled with 5 other couples who we did not know before the trip. Although we all had different backgrounds, we were all of similar age and got along marvelously, which added to our trip enjoyment. Our trip required some adjustments as a result of the G7 summit occurring in Hiroshima, but we still hit most of the activities described in the brochure. We really enjoyed the “Discovered” part of the tour. It seems our visits to Kanazawa, Gokayama, Takayama, Yudanaka, and Hakone were somewhat off the beaten path and gave us exposure to sites that most people don’t get to see. We really appreciated those experiences. The entire trip was quite well organized and thought out, including the communication we received from the office before the trip. All of the hotels and group-meal restaurants we went to were great and met or exceeded our expectations. The meals that were part of the tour package were top notch and exposed us to diverse Japanese cuisine. However, some of the hotels were a little out of the action. We would have preferred to have hotels located in areas or neighborhoods with a lot of restaurants or bars close by so we had a few more options for the free evenings. Generally that happened, but our hotels in Kyoto, the final days in Tokyo, and Takayama were not ideal in this regard. My understanding is that hotels in each city can vary depending on availability. Although Maddy our tour leader was fantastic, some of our local guides were less so. I’d say generally, their knowledge was fine, but their lack of English language skills among some made it difficult to understand or to get them to understand questions we were asking. I think many members of our group were a little frustrated by this. Again, my understanding is that local guides could be different depending on their availability. One heads up for anyone going on this tour (or any tour for that matter). We had one free day in Kyoto and one free day in Tokyo. We really weren’t thinking about this until the day before, and as a result, we were scrambling to come up with a plan for our free day (especially in Kyoto which was our first free day). I suggest you have a plan or make tour arrangements for your free day well in advance. That way you won’t be scrambling at the last minute like we were! We would definitely recommend this trip for anyone with similar interests.”

Helpful Report

“We had a great group on this tour and we all got along well. The guide was new to doing tours as she usually works in the office. It was great having a youthful guide. Everything was taken care of. Even having taxis take us to location when it was necessary. Everything went smoothly and after we experienced the large cities and maneuvering thru them with a guide it made me appreciate the tour more.”

Helpful Report

“We’re very happy with the group we were in they were all about our age and we’re able to relate to things better, also the sights and restaurants were unique and great. The hotels let us enjoy what Japan is as a native. I would recommend this to everyone!”

Helpful Report

Oomi Japan (Unique Japan Tours) is rated 4.9 based on 82 reviews