VeinCentre Reviews

Name: VeinCentre
Address: Unit 5, Lyme Vale Court, Parklands, Stoke-on-Trent, Staffordshire
Rating: 4.86

4.9 Rating 1,064 Reviews

97 %

of reviewers recommend VeinCentre

4.9

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03334 553 378

Email:

patientcare@veincentre.com

Location:

Unit 5, Lyme Vale Court,
Parklands,
Stoke-on-Trent
Staffordshire
ST4 6NW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional - I felt at ease straight away and everything about the procedure was explained both before treatment commenced and during. Everyone was very friendly and helpful and the aftercare service was superb. I really did feel that my well-being was their utmost concern. Would definitely recommend.”

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Posted 2 years ago

“I was really nervous but was instantly put at ease by the friendly and professional team.”

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Posted 2 years ago

“Excellent service and very professional explained everything I needed to know.”

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Posted 2 years ago

“The Brighton Centre was very welcoming and professional. Can't say the same for the head office customer services. I was told I couldn't book the date the doctor had given me because he hadn't given the correct time scale. I was told they would check with him and get back to me but I still had to pay, and I have since heard nothing.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for leaving us a review. We are sorry to hear you have not been contacted with regard to the treatment dates. We’ve spoken to the team for you and will ensure you receive a response as soon as possible to get your treatment date confirmed. If you have any questions in the meantime, please don’t hesitate to contact us on 01782 753960. Best wishes, Emily

Posted 2 years ago

“I’ve not long had my initial consultation & scan which I had put off for months so I was super nervous to find out what damage I had. Dr Susie made me feel comfortable & safe straight away & we actually engaged in conversation we were mutually interested in which benefited health & vein health in general regardless of my results or treatment & I felt we vibed straight away. I’m quite confident anyway but I felt absolutely fine starting the scan, albeit the nerves for results. She chatted through my questions I was constantly asking & when we finally realised I had no main damage we talked through my treatment & the risks & the chances of the risks affecting me & how many I would need. I have my first next week! I don’t love needles so I am nervous.. again but really looking forward to seeing Dr Susie again & hoping my treatment goes well this Summer as I’ll be getting 2 or 3 spaced out. So I don’t have any cosmetic results to comment yet but overall first impressions are.. Fantastic!”

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Posted 2 years ago

“Receptionist was really lovely and welcoming and the nurse ,the doctor explained everything and I booked in for the procedure on June 1st ,I'm a bit nervous but hopefully I'll be OK”

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Posted 2 years ago

“Very friendly team.”

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Posted 2 years ago

“Relaxed and friendly consultation. Clear explanation of Ultra sound scan and treatment options.”

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Posted 2 years ago

“Very polite Very knowledgeable Could not do enough to help”

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Posted 2 years ago

“Very polite and welcoming receptionist on arrival. Very clean and well presented centre. Professional staff who treated me with dignity and respect, and made sure I had all the information I needed to go forward.”

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Posted 2 years ago

“Excellent consultation! All the staff were lovely. Starting with Claire the first lady I spoke to when I rang to enquire. On arrival I had a warm welcome and offered a coffee Mr Srinivasamuthy and his nurse were very professional. I liked the way they Explained everything in a simple and informative manner So that anyone could understand. I was happy to book in for my procedure.”

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Posted 2 years ago

“Very pleased with the consultation. Confirmed my problems & additional varicose Weinstein.”

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Posted 2 years ago

“I was welcomed into the reception area as soon as I arrived and offered a coffee. I was made to feel very relaxed. My consultation was very professional and I left knowing all that I had to know about the forthcoming procedure.”

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Posted 2 years ago

“The consultation was efficient and on time and each part of the consultation was clearly explained. Very satisfactory.”

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Posted 2 years ago

“I was very nervous when I went for my first consultation, but the receptionist put me at ease immediately. The appointment went very well, and I have booked in to have my veins done soon. Thank you!”

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Posted 2 years ago

“Went well even tho did not need treatment at this time, very helpful staff nurses and doctors”

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Posted 2 years ago

“Have found every conversation with vein centre staff, whether telephone calls, receptionist, nurse and doctor to be professional, informative and friendly.”

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Posted 2 years ago

“I discovered the Veicentre from researching on Google.When I turned up for my initial appointment the receptionist was welcoming, friendly and offered us refreshments. Mr Lewis (the Consultant) and his nurse were also welcoming,friendly and put you at your ease.Mr Lewis scanned my legs and gave me a good examination and explained the best form of treatment for my varicose veins.”

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Posted 2 years ago

“From making my initial appointment through to the consultation and booking of my treatment the service I have received has been exemplary. Helpful and courteous staff and a knowledgeable consultant all my questions were answered.”

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Posted 2 years ago

“Comfortable well-appointed reception area, staff were excellent, prompt and friendly. Doctor was welcoming and put me at ease about the procedure.”

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Posted 2 years ago

VeinCentre is rated 4.9 based on 1,064 reviews