VeinCentre Reviews

Name: VeinCentre
Address: Unit 5, Lyme Vale Court, Parklands, Stoke-on-Trent, Staffordshire
Rating: 4.86

4.9 Rating 1,064 Reviews

97 %

of reviewers recommend VeinCentre

4.9

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03334 553 378

Email:

patientcare@veincentre.com

Location:

Unit 5, Lyme Vale Court,
Parklands,
Stoke-on-Trent
Staffordshire
ST4 6NW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, both friendly and professional.”

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Posted 3 years ago

“The team were most welcoming, gave appropriate time and detail exploring all my options. I was particularly impressed with their quiet confidence and professionalism”

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Posted 3 years ago

“Really friendly , relaxed , no pressure consultation. Dr Leto covered all details of procedure professionally and confidently.”

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Posted 3 years ago

“Very very friendly made me feel relaxed”

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Posted 3 years ago

“Staff very pleasant,helpful and knowledgable,”

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Posted 3 years ago

“Every one was very helpful. Both the receptionist were very smart and helpful. So far would recommend you to anyone.”

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Posted 3 years ago

“Well , what can I say. When I waltzed up to the clinic I was a bit nervous , I don’t know why I was after all only having a scan , my mind was put at ease straight away with the wonderful Caroline the receptionist,just made me feel more relaxed with a friendly chat and a coffee. Then came the bomb shell ; dr mark could squeeze me in later that afternoon for the treatment, no pressure just have another cup of coffee with caroline and have a think . During this time great credit to dr mark he even bought me lunch , well I don’t want to go home now , crikey free coffee and lunch , life can’t get better than this , I thought well let’s get it done , so glad I did the procedure took about thirty minutes , I am looking forward to my next visit in six weeks time for a full catch up and obviously a nice cup of coffee. Must not forget cass the nurse either absolutely superb . The whole day was an absolute joy .”

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Posted 3 years ago

“No problems procedure when well staff very plesent and help full Hopefully it resolves my issues”

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Posted 3 years ago

“Excellent service provided by all staff at Nottingham in a relaxed and friendly environment. I would have no hesitation in recommending Veincentre to anyone requiring vein treatment.”

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Posted 3 years ago

“No complaints at all. The procedure was explained clearly, and in great detail, with plenty of time allowed for questions, if necessary.”

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Posted 3 years ago

“Relaxed but professional. Consultation and operation went very well, everything thoroughly explained and my comfort was paramount.”

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Posted 3 years ago

“First class with all explained and put you at ease”

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Posted 3 years ago

“Greeted in professional but friendly manner. Clear explanation given during ultrasound and when discussing future management .Very happy with experience”

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Posted 3 years ago

“Excellent service thank you. Greeted warmly by a friendly receptionist followed by a professional consultation. I felt well looked after & both the nurse & doctor were informative, open & honest about their findings & recommended treatment.”

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Posted 3 years ago

“Consultant was repetitive when I asked different questions, giving the same answer which led me to think he could not answer my questions. The consultant was unable to tell me what was the cause of my vein problem was therefore I was not convinced he was a specialist in the subject and felt my £250.00 was not a good investment. Xxxx”

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Posted 3 years ago

Dear Miss Truscott, I firstly would like to apologise that you felt your experience attending our clinic wasn’t what we aim it to be. We pride ourselves on giving the best possible care and ensuring that your experience is comfortable and informative, so it is disheartening to hear that you felt you didn’t experience the exceptional care that we always aim to offer. I would like to reassure you that all of our consultants at Veincentre are highly experienced, and undergo intense, specialist training with our Medical Director before they are able to run lists on their own. As well as working in the private sector, they work within the NHS and are therefore highly trained and knowledgeable within this field. One of our patient advisors will be in touch with you in the coming days to find out if there is anything we can do to help you. However, if you would like to contact us yourself, please call us on 01782 753960 and we will be more than happy to help you. Kind regards Emily

Posted 3 years ago

“Very happy from start to finish. The receptionist, nurse and doctor were very kind and and made me feel welcome.”

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Posted 3 years ago

“I had to wait outside for a while as the receptionist was having to cover the nurses role as she was off with Covid. Once in reception Olivia chatted to me while I was waiting as they were a bit behind. She was very friendly and after my consultation asked if I had any questions. I was pleased with my consultation and everything was explained to me including the costs.”

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Posted 3 years ago

“Excellent communication, very thorough and very courteous”

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Posted 3 years ago

“Very professional everyone was so helpful.did feel nervous when I arrived but consultant talked me through the procedures and the care from staff was excellent cannot fault my care thank you so much x”

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Posted 3 years ago

“Excellent treatment everything was explained to me.”

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Posted 3 years ago

VeinCentre is rated 4.9 based on 1,064 reviews