VeinCentre Reviews

Name: VeinCentre
Address: Unit 5, Lyme Vale Court, Parklands, Stoke-on-Trent, Staffordshire
Rating: 4.86

4.9 Rating 1,064 Reviews

97 %

of reviewers recommend VeinCentre

4.9

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03334 553 378

Email:

patientcare@veincentre.com

Location:

Unit 5, Lyme Vale Court,
Parklands,
Stoke-on-Trent
Staffordshire
ST4 6NW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was put at ease as soon as I arrived at the clinic for my initial consultation. I didn't feel rushed and everything was explained to me clearly. this information was then communicated to me by email and letter to confirm the decisions that were made for my best treatment. ALL staff were kind, efficient and friendly. I would recommend the centre to others.”

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Posted 3 years ago

“Very relaxed atmosphere,very informal of the procedure ,generally very nice people”

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Posted 3 years ago

“Friendly reception. Staff made me feel at ease. Everything was explained to me in full. I felt I had enough information to make a decision.”

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Posted 3 years ago

“It calls itself the Veincentre, I had a problem with my veins, They couldn't help. £250 wasted when I can ill afford it. Pleasant but useless. Should seriously think about changing the name.”

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Posted 3 years ago

Dear Mr Brown, I am sorry to read of your disappointment following your appointment with us. I have taken the time to read through all correspondence that you have had with us at Veincentre. Upon your initial enquiry, our team advised that we may not be able to help with your condition, however, you felt that the problem could be connected to varicose veins therefore we advised that the only way that we would be able to confirm either way, was to assess you in person via a consultation. I am sorry that we are unable to diagnose you but as our consultant advised, this is something that we are unable to treat at Veincentre as this is not a vein problem. I wish you all the best in seeking further medical advice from your GP. Kind regards, Emily

Posted 3 years ago

“Great friendly service. Thank you”

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Posted 3 years ago

“Very good well explained”

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Posted 3 years ago

“Felt very nervous on arrival, but it is such a lovely calm place I soon felt fine, all the staff are really nice and friendly.😊”

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Posted 3 years ago

“Very helpful staff, felt very at ease with the appointment and would definitely recommend.”

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Posted 3 years ago

“extremely friendly and attentive”

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Posted 3 years ago

“a pleasant experience and the doctor explained to me absolutely everything I need to know about this procedure thank you”

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Posted 3 years ago

“Friendly welcome. Prompt appointment. Well organised. Doctor and nurse friendly and professional. Everything clearly explained. Price reasonable.”

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Posted 3 years ago

“All staff were kind and courteous. The whole experience was most professional and caring. I left feeling that I had made the right decision and was in safe hands Thank you everyone.”

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Posted 3 years ago

“I had a warm welcome and was seen on time. The consultant and nurse explained each stage of the consultation and the pricing for each procedure.”

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Posted 3 years ago

“Everything went smoothly from initial phone call to consultation.”

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Posted 3 years ago

“I found the information available on the website, clear and informative which persuaded me to choose Veincentre ahead of other providers. The first consultation was excellent - I felt fully informed by Mr McCarthy, resulting in my agreement to go ahead with the procedure suggested by him. The nurse and receptionist were also very helpful. The letter explaining the diagnosis and recommended treatment was as agreed at the consultation and very clear.”

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Posted 3 years ago

“Very friendly, helpful and knowledgeable staff, who managed to diagnose my problem right away. I was a little apprehensive about my visit, but I really had nothing to worry about. Everyone was so good. I look forward to my next visit for treatment soon.”

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Posted 3 years ago

“I was very satisfied, with the way everything was explained to me, and the procedure I am going to have, also reception staff very nice lady.”

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Posted 3 years ago

“I haven’t received the correspondence yet.”

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Posted 3 years ago

“Very warm welcome, offered a drink while I waited. Into my consultation promptly and had a brief chat before my leg scans and measurements were carried out. Was talked through the scans as they were happening and afterwards a through chat in regards findings with helpful drawings to further explain. No stone was left unturned, benefits/risks fully explained, questions answered and I happily proceeded to book the treatments that were recommended.”

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Posted 3 years ago

“Good communication prior to visit. Friendly and helpful reception and nursing staff. Procedure and potential outcomes explained clearly during consultation. Overall experience very good.”

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Posted 3 years ago

VeinCentre is rated 4.9 based on 1,064 reviews