VeinCentre Reviews

Name: VeinCentre
Address: Unit 5, Lyme Vale Court, Parklands, Stoke-on-Trent, Staffordshire
Rating: 4.86

4.9 Rating 1,064 Reviews

97 %

of reviewers recommend VeinCentre

4.9

Based on 1,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03334 553 378

Email:

patientcare@veincentre.com

Location:

Unit 5, Lyme Vale Court,
Parklands,
Stoke-on-Trent
Staffordshire
ST4 6NW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfortable. Lovely coffee on arrival! And had a comprehensive assessment with the consultant. Looking forward to the next steps when I have my treatment!”

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Posted 2 years ago

“Was lovely and relaxing. Doctor and nurse excellent looking forward to procedure on Friday.”

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Posted 2 years ago

“The Consultation was first class. Problem is afterwards after reading booklet and queries that arise I cannot get back to speak to the people at Nottingham Ropewalk. I'm constantly side tracked to a call centre. Very ipsettimg@!”

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Posted 2 years ago

Good afternoon Mrs Palmer, Thank you for leaving a review, we are pleased to hear that you had a good experience at your consultation. However, I am sorry to hear that you have since had difficulty getting in contact with our Nottingham Clinic. All patient queries are dealt with by our dedicated and highly experienced patient advisory team at Head Office. Our clinics are only open on certain days of the week, so it may not always be possible to speak to our clinic teams. We hope the above helps, but please don’t hesitate to contact us to discuss further on 01782 753960 and ask for the clinic manager. Kind regards, Emily

Posted 2 years ago

“The entire experience was lovely. Greeted at the door by name was a special touch. Every meme we of staff was polite and kind. Will definitely go back here in future.”

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Posted 2 years ago

“Very friendly atmosphere and all staff I encountered. Competent and efficient as well as excellent communication.”

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Posted 2 years ago

“Very nervous patient, immediately put at ease by the lovely receptionist.Everything explained by the very professional and friendly Consultant and nurse .Confident I could not be in better hands for my procedure in October .Thank you so much. Steve”

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Posted 2 years ago

“It is very professional from start to finish, and everything is explained in detail, will book my surgery at the end of October, hopefully for the procedure in December”

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Posted 2 years ago

“Very friendly and most helpful and explained everything very clearly Thank you”

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Posted 2 years ago

“Everyone was very pleasant and helpful Everything was explained in detail and any questions either at consultation or on the phone were answered well.”

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Posted 2 years ago

“Quick process, efficient service and friendly staff”

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Posted 2 years ago

“Really lovely welcome. Everything was explained very clearly and professionally.”

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Posted 2 years ago

“Excellent and very professional.”

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Posted 2 years ago

“Staff all friendly and made me feel comfortable. Consiltant very thoughtful and professional. Would recommend.”

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Posted 2 years ago

“Good overall but in my opinion the centre is focused on maximising profit”

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Posted 2 years ago

Good afternoon, Thank you for your review, we are disappointed to read that you feel this way because this is absolutely not the case. Our number one aim and goal as a company at all times is to make vein treatments accessible to as many people who need them as possible, by having a competitive pricing structure, and clinics in close proximity to patients. Our company values of honesty, safety, effectiveness, efficiency, respect and value for money are something we pride ourselves on and carry with us in all the work that we do. We’ve performed thousands of treatments since we began in 2003, and we will continue to help people on their journey to the relief of varicose veins and thread veins. Please don’t hesitate to contact our patient advisory team on 01782 753960 to discuss further. Kind regards, Emily

Posted 2 years ago

“Friendly atmosphere, didn’t have to wait long, everyone kind. Reassured, all explained and appointment was booked for the next procedure.”

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Posted 2 years ago

“Very helpful my doctor helped me understand my problems he put my mind at rest The nurse was very nice also. Receptionist very helpful too would recommend to any one with vein problems. And good to know my doctor be there to help if needed in the future”

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Posted 2 years ago

“Right from the first enquiry, I received an efficient and professional service from the administrative team. My consultation was informative and I was treated very respectfully by all members of staff. I would certainly recommend the Veincentre.”

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Posted 2 years ago

“I found both the staff and consultant really helpful and felt totally at ease speaking to them and confident to move forward with my treatment”

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Posted 2 years ago

“Everyone at the clinic was very helpful and friendly and made me feel comfortable and at ease.”

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Posted 2 years ago

“Everybody was very helpfull and gave us all the advice and answers we needed and made us feel at ease would definitely advise other people to go to veincentre.”

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Posted 2 years ago

VeinCentre is rated 4.9 based on 1,064 reviews