VIP Bottles Reviews

Name: VIP Bottles
Address: Unit 4 Kingsley Business Park, Kibworth, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 894 Reviews

94 %

of reviewers recommend VIP Bottles

4.8

Based on 894 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

VIP Bottles 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was 2 years out of date. Tried contacting twice and haven’t heard back and they have the cheek for me to write a review. Poor service and out of date product. AVOID!”

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Posted 1 year ago

“Broken bottles from order”

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Posted 1 year ago

Thank you for your feedback. We are sorry to hear you have been experiencing some trouble with your order and we appreciate your comments so we can improve our services. We will raise this concern with our courier service to ensure this is a minimal occurrence. Please feel free to contact us directly.

Posted 1 year ago

“The delivery service was very poor They had to deliver twice, no card left No phone call, I would like to use you on a regular basis but my delivery would not be guaranteed running a business need your service would make me a failure.”

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Posted 1 year ago

Thank you for your feedback. We apologise for the delay in the delivery of your orders and understand your disappointment. We are addressing these delays with our shipping partners to ensure better adherence to delivery times in the future. We value your patience and are committed to improving our service. If you have any further concerns, please feel free to contact us directly. Thanks VIP Team

Posted 1 year ago

“Very long shipping, the bottles were not used because they arrived the day after my husband's birthday Tracking number not working I'm not recommended this company.”

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Posted 1 year ago

“Parcelforce have delivered a box containing 2 bottles, not the 14 I ordered. We think the other box is in their depot but they have not confirmed that. We have spent lots of time this week trying to chase it.”

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Posted 1 year ago

“I have made two orders, the first one. which I paid for shipping the next day, the first arrived two days later and the second 3 days later, meaning I paid extra for shipping for nothing.”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We apologise for the delay in the delivery of your orders and understand your disappointment, especially after paying for next-day shipping. We are addressing these delays with our shipping partners to ensure better adherence to delivery times in the future. We value your patience and are committed to improving our service. If you have any further concerns, please feel free to contact us directly. Thanks VIP Team

Posted 1 year ago

VIP Bottles is rated 4.8 based on 894 reviews