“Horrible customer service… I also question the quality of their oils. Several of them made me sick so I returned for a store credit. Loooong story short it’s been 1 and a half months and all they have done is give me the run around, never again…I am totally disgusted with Vitality!
I have discovered REVIVE EOs they are top notch!”
“Product made me sick, trying to return it, 5 emails and 4 forms and still not done, now 8 emails and 6 forms and still being ran in circles, seriously. Sad I like the others oils but such a pain to return after a bad reaction that makes me know you are not a trustworthy company”
“An unhappy returning customer. I ordered many Christmas presents on the 14th of October and now January still no presents.
I’m sick of ringing your company phone number never an answer. There is no help via email. No help at all . I am so disappointed and am hoping for some contact through this the review section.”
“I am disappointed with this company. They don’t answer their phone. There e-mail is a standard statement. I don’t think they even read what you write. I am sure when they get this complicate I will get the same b-s.”
“Twice when ordering I was charged for items I didn't order. They refunded me for the mistaken items only to recharge my account the next day!! DO NOT DO BUSINESS with these people!!”
“Paid for products which was a lot for a single parent but had to pay another £13 for customs duty . If I had known I would have to pay extra I wouldn't have bothered. Won't be ordering from here again whether the stuff works or not”
“I order from this company and have not received any products. There was no order number in the e-mail that said that the order was on the way after I paid for the products!”
“Absolutely useless company. Ordered on 6th December and I have still haven’t received a thing. E mailed them many times. Very quick to take my money!! DO NOT order from these criminals”
“My parcel went missing in transit over a month ago. I have mailed them twice - no-one answers. I have called them once there is no-one to answer the phone. They're very fast to debit your account
but no customer support at all.”
“Charged me an extra £12.19 customs charges to collect from parcel office which I was not told about! Very angry as advertised as free international shipping over $50.”
“Excellent oils And bracelets at excellent prices! Specifically, the Stress Away blend has made a real difference with my anxiety levels! I have experienced a notable decrease and it's such a relief! The lava bracelets hold the oils for more than a day and they are stylish and fun to wear...what a plus!”
