“The unit is very noisy. The water has a bitter taste, even worse than tap water. Hopefully it filters out the rest of the staff. The service is really great!!! The service representative wanted to help find and fix the problem (bitter taste). He walked me through the various steps to try to fix it and sent me various parts for free. When I had any questions, he answered patiently and thoroughly, showing a genuine interest in solving my problems. I have never experienced such outstanding service before.”
“Well organized website contains easy to find information on all their products. The ordering process is straight forward and the product I ordered was perfect!”
“I dont know how to express my complete satisfaction with the product and especially with the Customer Support. They went beyond anything that i was hoping for when a major problem occured with my more than 1 year old unit.
The fact that this unit provides what it promises is just the icing on the cake.
Thank you Waterdrop for the complete customer experince.
John T”
“We have had a Waterdrop system in our home for several years and decided to update to the new 800GPD. It is amazing with its high output filling a 2 cup measuring cup in 6 seconds and a 18 liter water bottle in 8.5 minutes. Great system works just like the reviews said it would!”
“I really like this filter water system. I have 2 of them, the water taste so much better even I have Toronto city water which is not bad but dont want the chemicals. the only thing is I find it a bit noisier then my other one but I don't mind it as it does not take long to fill a cup of water.”
