“I love it. I didn't realize that there would be a difference in taste. I have used Brita for the majority of my life, but now that I've tasted reverse osmosis water, there is no turning back. As for the machine, I love the modern and sleek design. It may be large on my counter space, but the convenience of the hot water dispenser option makes it worth it. I am giving my electric kettle away!”
“We picked up the Waterdrop A1 Reverse Osmosis Hot Cold Water Dispenser as it was on sale on their website.
All the products were layed out with prices shown and discounnted at checkout.”
“Obviously a highly competent and well-organized firm in all respects from quality control to customer service. My confidence in Waterdrop is as high as it can get.”
“The water -reverse osmosis - filter works very well and has been very easy to swap out the filters. Moreover, it has consistently reduced the total dissolved solids to near zero, as I have tested its performance over the lifetime of the filters.
Moreover, I would mention the customer service is also very good too, and they helped address 1 issue related to logistics (I received a different filter after my purchase) and they were very quick to rectify the issue, and they were very customer centric.”
“I love my Waterdrop filter. I used to use a counter top filtration system where I had to connect an extra piece to the faucet. It worked, but it was cumbersom. This goes right under the sink and connects to the cold water line and no mess on my counter by the sink. I love that fact that this filter lasts a long time before I have to change it again. I highly recommend it. Ease of shipping in Canada was a huge bonus for me. I no longer have to worry about paying duties for filters from the U.S.”
“I wasn’t sure about ordering from waterdrop until I did some research and watched some reviews. The website makes it look like a scam or a junky product. I think they have a great product but I think they could improve on their website.”
“It seems that faucet mode is designed to intentionally leak water, and the support team has confirmed this is the intended behavior. I believe this is a design flaw that should be considered a defect. A feature that allows water to leak seems counterintuitive and wasteful.”
“Very happy with the filters. The water tastes great.
I had terrible experience with the last delivery(damagedp product), but the Waterdrop customer service was exceptional and sent me a new package that I received only few days later.”
“We were looking for a water filter that cooled and warmed water. The office staff enjoy it. Heats up water to steaming hot very quick and cools back down also quickly. Wish it came with a bigger tank so refills were not as often.”
“The only thing that I don’t like is that the filtered water tank should be glass made. Not plastic.
I know the plastic is food safe, but a glass tank would give an even better water”
