“I love my Waterdrop filter. I used to use a counter top filtration system where I had to connect an extra piece to the faucet. It worked, but it was cumbersom. This goes right under the sink and connects to the cold water line and no mess on my counter by the sink. I love that fact that this filter lasts a long time before I have to change it again. I highly recommend it. Ease of shipping in Canada was a huge bonus for me. I no longer have to worry about paying duties for filters from the U.S.”
“I wasn’t sure about ordering from waterdrop until I did some research and watched some reviews. The website makes it look like a scam or a junky product. I think they have a great product but I think they could improve on their website.”
“It seems that faucet mode is designed to intentionally leak water, and the support team has confirmed this is the intended behavior. I believe this is a design flaw that should be considered a defect. A feature that allows water to leak seems counterintuitive and wasteful.”
“Very happy with the filters. The water tastes great.
I had terrible experience with the last delivery(damagedp product), but the Waterdrop customer service was exceptional and sent me a new package that I received only few days later.”
“We were looking for a water filter that cooled and warmed water. The office staff enjoy it. Heats up water to steaming hot very quick and cools back down also quickly. Wish it came with a bigger tank so refills were not as often.”
“The only thing that I don’t like is that the filtered water tank should be glass made. Not plastic.
I know the plastic is food safe, but a glass tank would give an even better water”
“The product works well and meets my expectation. When I have any question, customer service always follows up promptly to answer. Please keep up the good work.”
“The filter was easy to install and our water definitely tastes better than with our last filter. There was a small problem with the amount charged for the flter, and Waterdrop's customer service handled it quickly and efficiently.”
“I don't know if this filter is any good, They sent me the wrong cheaper filters. I waited over 6 months for the upgraded filters to be in stock, which they apparantley were? and got these regular filters. I'd still like to try the upgraded filters but I won't place another order with them. No one seems to care anymore.”
