“Picked the X12. Trusted all the reviews about it. Really easy to install, just take your time. Definitely a DIY job. The system is simple to use and so far without hassle. We pick our water from the lake. It's already pre-filtered and UV'ed from the main water entry. The water is always a bit tinted and as a taste from the main water supply. With the X12 the water is crystal clear and without taste. The quality is actually awesome and much more than what I was expecting. Definitely pleased with our choice!”
“I had an excellent experience with the service. My Waterdrop purifier arrived as promised and was double-boxed for added protection. The installation was incredibly simple—so simple that I was able to do it myself, which is a first for me! Thank you, Waterdrop, for making the process so easy. Before getting the purifier, I thought my water was safe, but my new puppy wouldn't drink it, which prompted me to buy the Waterdrop purifier. Now, my puppy is happy and drinking plenty of water. I’m really satisfied with the 600 model; it’s perfect for my family and me!”
“Really like this filter so far, it's only been 2 days but everything is working fine. We found the filtration unit very heavy and awkward to lift and move it could really use a couple of grip indentations or a handle to make it easier to move around.”
“Our filters don't last as long as listed. We have an hole house filter that takes most off the particles out. We are on well water. We like our system.”
“I use a carbonation for water and could stand the smell of chlorine coming from the bubbles, I didn't know what to do, so I stopped using my carbonation and started buying sparkling water in a can. Then I found water drop filter system that attached directly to my water facet in the kitchen. The system is super easy to install. It doesn't leak and the water is amazing...so much so that I bought a shower system to keep chlorine and other nasties from my hair and skin. My hair was so soft and shampooed so fast it was like having a water softening system with out the hassle.
The customer service is amazing. I was ordering thru amazon and I couldn't find my filter. I contacted Waterdrop and they immediately sent me me a box of filters plus a couple additional filters for my trouble. I highly recommend this company and their products.”
“I've had a K19 model for over a year now and it works very well. Water is hard where I live and it doesn't taste good but it tastes very good after the filteration.”