“One of the best companies you an deal with. Great product and great customer service. Rosie was amazing following up regarding a question I had and she made the experience even better. I love the product and looking to many years of enjoying it”
“Horrible experience with shipping, i am still waiting for ALK35 filter shipment which i ordered along with G3P600 RO.
After multiple follow up your team is now saying that its out of stock and will be replenished in a month.”
“This is the first time I ordered my filter replacement, very easy to order online and it was delivered very fast. I would say, very good customer service. Thank you.”
“This Waterdrop filter machine is amazing. Love it for both hot and cold drinks would highly recommend for anyone loking for good quality water at your fingertips. Thanks you Waterdrop!”
“I paid but they never shipped the order. The company ignored my multiple emails and phone calls. I disputed the charge on my credit card and was refunded. Awful customer service.”
“We love our new machine and the setup was easy. The water tastes fabulous. The hot water could be hotter but I think for most people it would be fine (I just like mine quite hot).”