“Product was easy to install.
I paid for the expediated delivery and recieved the product weeks later. I had to reach out to customer service to find out what was going on. I was told they were out of stock, yet said it was in stock online. It eventually shipped.
Purchased an extra filter and that came in a separate delivery, again weeks later.
Customer service response was within 24 hours which I felt was adequate. They did not address my concerns/requests in two seperate messages. Eventually, I recieved the extra I paid for delivery back after complaining, however the tax I paid for the faster service was not returned and company kept.
Now to the product, it appears solid and family happy with the now filtered water. I feel this was a better purchase then the more expensive brand names. I hope the filters remain the same in the future and I can purchase them when needing replacing.”
“Amazing filter! Does exactly what it promises. Me and the family were developing kidney stones and have been using the filtered water for 6 months! This product does an amazing job!!!!”
“We love our Waterdrop filter, so easy to install and even easier to use. Simple yet so effective, crystal clear water, fresh and clean at the turn of a tap”
“Very happy with them. Originally bought a reverse osmosis system which we've had for almost a year and a half and absolutely love it and would recommend them completely. So much easier to use with the smaller design than the other systems with backup water containers. Have changed filters one already and it was a breeze. Liked it so much, was eager to purchase the waterdrop electric pitcher for our rv use, when I got the email showing this brand new system.”
“It's good. It has an RO water filter and a hot water dispenser in a convenient form that fits our small counter. I wish they had Celsius (instead of Fahrenheit) temperature settings.”
“The water dispenser is not working properly while dispensing the water scatters around the glass moreover the touch on and off takes the time to stop or start the water dispenser. I would like to change the product if it’s possible”
“Should put the filter along with the water filtration system to easy access. Needed to search for the right filter which is not convenient and might make the wrong selection.”
