“I submitted a return, sent back the product, paid the shipping and have heard absolutely nothing, no refund, just a million marketing emails... 0/10... I'm out $200 and bummed that the gift was a bust.”
“Absolutely love this sweater, feel and cut are perfect. However, it sheds like a border collie. I’ve shaved it 4-5x and it keeps pilling at an overwhelming rate. Occurred within an hour of first wear no wash and dry cleaning didn’t help. I’ve yet to wear it in public bc of this and considering the price it’s a let down. Nice lounge wear ig.”
“The sizing seemed too big. The return policy is also not friendly. To return an item costs £5.50 to do through Royal Mail. I love the designs of the clothes, however the sizing needs looked at.”
“I've had quite a few things from bound, and I have had more issues with wear and strange cuts than with more places (A pair of cord trousers wore away within 6 months when I was following washing instructions, a size M cropped jumper with sleeves expecting me to be at least 6ft3, and a shirt whose buttons will undo themselves at times). However, pretty much everything I've owned from them has had a lot of compliments, and I've even had friends who want to borrow them (as a male this never happens!). So weighing it up, it's definitely worth dealing with those issues.”
“I'm gonna tell you what I didn't enjoy. I didn't enjoy having to pay an extra 160 pounds in fees and taxes so that the Brazilian mail service could deliver my purchase. And you guys didn't even give me a heads up!”
