“Returned and replaced an item for the Chunky Twist Heavy Knit Jumper - customer services was great in sorting (thanks Jack) and this jumper is now one of my staples.
Also got a polo which I'm excited to wear come summer! Thanks Bound!”
“I spent 90€ with Bound and couldn’t get a refund on my goods as they were on sale, despite I returned my goods same conditions within 14 days. They sent me a voucher and it’s not even working, it says the voucher is not active anymore?! I tried to contact the brand many times and no response at all. This company is full scam, avoid it at any cost. At least reply to my order #89616.”
“Love the options available, it's exactly the styling i've been looking for and clothing all seems to be of good quality - not a huge fan of synthetic blends but they seem to keep the ratio higher towards natural fibers as compared to other brands.”
“Beautiful clothes, which feel wonderful when wearing. Just be aware that all things have been very big, at least for me, even for oversized standards.”
“Bought some good quality corduroy trousers which fit well and friendly customer service when returning items.
Only drawbacks were sizing can be inconsistent as ordered two of the same trousers, but there was an inch difference in the legl length.”
“After nearly a month I haven’t received my order but money has been withdrawn. The customer service is poor, lack of feedback and recognition of the situation of me waiting and they are not offering any solution - I’ll have to do all the communication. Am I even talking to a real person?!?! I’ll give it a few more days and ask for my money back… Let’s see how that goes….. I will not recommend this website.”
“Really quick delivery and very nice quality to the clothes. However the stitching did come away from the side of the garment after only a few wears which is disappointing.”
“Is it possible to return this item? there is no return slip and I cannot find the email allowing me to return this item. This item is very poor quality (70% polyester) and costs more than 100 pounds. It is a rip off. You can get a way nicer 100% cashmere jumper from Uniqlo for less. Please allow me to return the product.”
“I ordered these pants, and I’m very happy with my purchase! The sizing matched the recommendations on the website perfectly, and the fit is just right. The pants are beautiful and made of high-quality material. Definitely worth it!”
