Weldricks Pharmacy Reviews

Name: Weldricks Pharmacy
Address: Leedale House, Railway Court, Doncaster, Doncaster
Rating: 4.94

4.9 Rating 7,533 Reviews

99 %

of reviewers recommend Weldricks Pharmacy

Company Reviews

Metrics

Info

4.9

Based on 7,533 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Weldricks Pharmacy:

About Weldricks Pharmacy
Information written by the company

HI Weldrick Ltd is a family-owned company registered in England and based in Doncaster, Yorkshire- we have had an internet presence since 1998. We fully pay UK taxes and we do not divulge your personal data to any third parties.

We have a pharmacy tradition dating back to the 1930s when our late founders' grandmother opened her first pharmacy in Doncaster Town Centre. Remaining true to his vision our business remains 100% family-owned.

With a commitment to community healthcare and staff training we have steadily grown to over 60 pharmacies in the South Yorkshire area. We employ over 600 formally trained staff among who are more than 80 pharmacists, including 9 clinical pharmacists.

While our aim is not to make any mistakes we recognise they will happen occasionally and if they do we commit to communicating with our customers, do our best to put the problem right, identify the cause of the error and learn from it.

Visit Website

Phone:

08081643211

Email:

customerservices@weldricks.co.uk

Location:

Leedale House,
Railway Court,
Doncaster
Doncaster
DN4 5FB

Weldricks Pharmacy 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed my order arrived within a couple of days very happy with the product and the service highly recommended will definitely be using again”

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Posted 2 months ago

“Very happy with delivery comes with. In 3 to 4 days”

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Posted 26 minutes ago

“Totally dependable. Arrived on time even though it was during the Christmas period.”

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Posted 6 hours ago

“Thank goodness for Weldricks Pharmacy They always have evry thing that I am looking for and they send them as quickly as they can. It is always a pleasure to order from them.”

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Posted 6 hours ago

“Easy to find what you are looking for on the website and easy to compare similar products which are very often a lot cheaper - brilliant! Delivery is quick too.”

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Posted 6 hours ago

“First time I have ordered from them but I have been really pleased with the service and delivery will definitely be ordering from them again”

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Posted 6 hours ago

“Have ordered from them a few times, never had an issue with any of the orders.”

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Posted 9 hours ago

“Great item, resonably priced, Fast Delivery, Highly recommend.”

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Posted 1 day ago

“Excellent service! Exactly as requested and arrived. Dry quickly!”

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Posted 1 day ago

“Easy to check the same item previously purchased, the reorder. Very speedy free delivery as long as minimum spent.”

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Posted 1 day ago

“Very quick delivery even though it was the run up to Christmas, thanks”

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Posted 1 day ago

“Buying supplements from the website, very easy to navigate and at a reasonable price too. Delivered quickly. Thank you”

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Posted 1 day ago

“have used Weldricks for a while now and always a great service. The prices are great value”

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Posted 1 day ago

“New to ordering but fantastic help and support from the staff. Only issue was down to Royal Mail Tracking Service which took over a week to deliver, so the issue was not Weldricks!”

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Posted 1 day ago

“Always prompt delivery, great prices and great customer service.”

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Posted 1 day ago

“Very pleased with the service, don’t have to wait too long for delivery. Excellent company to use.”

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Posted 1 day ago

“Fast efficient service. Have contacted by telephone with a query and dealt with quickly. Staff very helpful.”

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Posted 1 day ago

“Excellent service, arrived very promptly. There were no problems so no communication required .”

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Posted 1 day ago

“Very happy with price and product. My fault for ordering just before the weekend, which delayed delivery. Note for self....order on Mondays in future. ;-}”

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Posted 2 days ago

“Apauling miserable staff, like talking to a brick wall when there is an issue. Not first time i have experianced bad customer service with them. I dont care how cheap or not stuff is i wont put myself through the pain of dealing with these staff. They have you over an emorional barrel and show no signs of any humanity. Yes i lost a dog week before, no compasion whatsoever. BEAR DIED on 10 th dec i was 2 days late in getting persciption to them, they told me on the monday after i spoke with them on friday morning before money. Nobody told me persciption would runout sunday. I paid 14 pounds at post office to make sure it was there saturday and signed for. I got call monday saying its now 2 days out of date. As i said like a brickwall all my calls are recorded as well. Awful people never want to buy anything from them again. Very painful experiance not once but twice.”

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Posted 2 days ago

Dear Sandra Tullin, Thank you for taking the time to leave this feedback. I am very sorry to read about your experience and in particular, that you feel you were treated without compassion by my colleagues at a time when you were grieving the loss of your dog, Bear. If I have understood correctly, you spoke with one of my colleagues on the Friday morning and then paid for a signed-for delivery so the prescription would arrive on the Saturday. You were then contacted on the Monday and told the prescription was “two days out of date”. I fully appreciate how distressing and frustrating that must have been. Please accept my sincere apologies both for the way you feel you were spoken to and for any lack of clear, timely information about the expiry deadline. That is not the standard of customer care we expect and train our colleagues to provide. I will arrange for senior colleagues in our dispensing and customer care teams to review what happened end-to-end, including the call notes/recordings and the timeline of events: what was discussed and what you were advised about expiry. I will also ask them to consider the most practical next steps for you, including whether we can still help with an updated prescription or advise the quickest way to get this resolved. As soon as my colleagues return to work, they will review this and come back to you with a clear explanation of what happened and what we can do to put this right. Thanks Allan

Posted 2 days ago

“Easy ordering, good prices and prompt delivery service, many thanks to all at Weldricks”

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Posted 2 days ago

Weldricks Pharmacy is rated 4.9 based on 7,533 reviews