Weldricks Pharmacy Reviews

Name: Weldricks Pharmacy
Address: Leedale House, Railway Court, Doncaster, Doncaster
Rating: 4.94

4.9 Rating 6,443 Reviews

99 %

of reviewers recommend Weldricks Pharmacy

Company Reviews

Metrics

Info

4.9

Based on 6,443 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Weldricks Pharmacy:

About Weldricks Pharmacy
Information written by the company

HI Weldrick Ltd is a family-owned company registered in England and based in Doncaster, Yorkshire- we have had an internet presence since 1998. We fully pay UK taxes and we do not divulge your personal data to any third parties.

We have a pharmacy tradition dating back to the 1930s when our late founders' grandmother opened her first pharmacy in Doncaster Town Centre. Remaining true to his vision our business remains 100% family-owned.

With a commitment to community healthcare and staff training we have steadily grown to over 60 pharmacies in the South Yorkshire area. We employ over 600 formally trained staff among who are more than 80 pharmacists, including 9 clinical pharmacists.

While our aim is not to make any mistakes we recognise they will happen occasionally and if they do we commit to communicating with our customers, do our best to put the problem right, identify the cause of the error and learn from it.

Visit Website

Phone:

08081643211

Email:

customerservices@weldricks.co.uk

Location:

Leedale House,
Railway Court,
Doncaster
Doncaster
DN4 5FB

Weldricks Pharmacy 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

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“Weldrick's was recommended by a work colleague and as a first time customer I telephoned your customer service to enquire what the process was to make an order. The member of staff could not be any more helpful,she was patient and very knowledgeable. When I expressed my concerns about not being available throughout the midweek as I was at work to accept the delivery the member of staff ensured the process was smooth and organised the order for a Saturday delivery. As a trainer in customer services, I could not fault the service, she was polite, courteous and frankly could not do enough for the customer. If your company does any reward incentives for their employees this member of staff should definitely be seriously considered. Well done, keep up the good work,as I find more frequently that good customer service is rapidly declining in an ever changing world. I would definitely recommend your company to my friends and work colleagues. Thank you and please pass on my sincere gratitude for such a positive shopping experience.”

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Posted 1 year ago

“I have used Weldricks Pharmacy before and always been happy with the products and service. On this occasion, however, I was disappointed that the Dermol lotion I ordered had less than a year on the best before date. I ordered five in order to get free delivery so am unlikely to use that amount in that time. I'm sure it will be okay but it was a surprise that the best before date was so short.”

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Posted 5 hours ago

“Really glad we found you in our hour of need to resource the required medication to keep our dog alive and give him the best fighting chance. 1st class service throughout from simple ordering to speedy delivery and great communications too. Recommended to all.”

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Posted 6 hours ago

“Great product at a competative price. Delivered fast. Will use again.”

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Posted 7 hours ago

“My order was prepared well by Weldricks Pharmacy and it was dispatched at the correct time. The delivery by Royal Mail was on time. I have used Weldricks on previous occasions and have always been satisfied with them.”

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Posted 10 hours ago

“Excellent sevice as always, 1 slight mishap with a broken bottle but the issue was resolved very quickly, customer service was excellent. I will carry on ordering from weldriks as prices are great and delivery is very quick”

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Posted 11 hours ago

“Am just so impressed with this company. Their prices are amazingly reasonable and delivery is fast. So very glad I discovered them. I can recommend them unreservedly, they definitely rate five stars.”

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Posted 12 hours ago

“I just wanted to share how pleased I am with my recent purchase from Weldricks Pharmacy. The ordering process was smooth, delivery was prompt, and the items arrived in perfect condition. It’s refreshing to deal with a company that clearly values customer satisfaction. Thank you for the excellent service—I’ll certainly be ordering again!”

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Posted 12 hours ago

“The Staff at Weldricks are very professional and polite. Always available if you need any in shop assistance. Go above and beyond. Best chemist franchise around in my eyes.”

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Posted 13 hours ago

“Really good service and hassle free ! A fraction of the price compared to the vets prices !”

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Posted 14 hours ago

“Very good service as usual,just wish they had not reverted to Royal Mail, our area is poorly served. Never know when they will turn up.”

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Posted 17 hours ago

“The product is great. However, I paid £4.99 for a 2-day delivery option, knowing we would be in that day. The delivery arrived after 4 days, when we were out. Disappointing!”

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Posted 17 hours ago

Dear Derek Payne, I am sorry to learn from your review that your delivery took longer to reach you than you thought it would. I have traced your order which was received Monday 21st April at 10.37am and I can see we started to process your order on Tuesday 22nd April, the first working day after the bank holiday. We dispatched your order on Wednesday 23rd April and I can see it was delivered to you on Friday 25th April. While most of our orders are delivered to our customers within a few days, to avoid setting up unrealistic expectations and to allow for occasional foreseeable delays we clearly state on our website at time of ordering that it can take from 1-3 working days to process customer orders prior to dispatch and 2 working days for the order to be delivered by our delivery partners. While I understand your disappointment, we did deliver your order within the time frame we state on our website. I hope that you are satisfied with my explanation but if you should require any further assistance, please do not hesitate to contact me. Kind Regards, Sarah

Posted 12 hours ago

“Easy to order came quickly have ordered before many times”

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Posted 17 hours ago

“Always reliable to deal with. They let us know very quickly if an item I have ordered is out of stock, and then always offer me suitable replacement or to leave my order as it is and wait for the said item to be available when its next in stock. Would very much recommend them.”

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Posted 20 hours ago

“ALL GOOD THANKS FIVE STARS.”

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Posted 1 day ago

“I have ordered from weldricks pharmacy for a while now and I have had no problems at all, I find it very easy to order and order is always on time so I'm very happy”

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Posted 1 day ago

“The times I have placed an order I have always received my goods well packaged and on time”

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Posted 1 day ago

“Prompt delivery and good prices,can't fault them”

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Posted 1 day ago

“Have used weldricks a few times and have always been pleased with the service . I did have an issue this time with the parcel being damaged in transit by Amazon but the lady I spoke to at weldricks was great and she resent my parcel out on a 24 hour delivery , fantastic service .”

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Posted 1 day ago

“Excellent service as always. Click and collect order was ready earlier than I had expected.”

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Posted 1 day ago

“GOOD, as they've always been.”

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Posted 1 day ago

Weldricks Pharmacy is rated 4.9 based on 6,443 reviews