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Weldricks Pharmacy Reviews

4.9 Rating 3,244 Reviews

99 %

of reviewers recommend Weldricks Pharmacy

Company Reviews

4.9

Based on 3,244 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Weldricks Pharmacy:

About Weldricks Pharmacy
Information written by the company

HI Weldrick Ltd is a family-owned company registered in England and based in Doncaster, Yorkshire- we have had an internet presence since 1998. We fully pay UK taxes and we do not divulge your personal data to any third parties.

We have a pharmacy tradition dating back to the 1930s when our late founders' grandmother opened her first pharmacy in Doncaster Town Centre. Remaining true to his vision our business remains 100% family-owned.

With a commitment to community healthcare and staff training we have steadily grown to over 60 pharmacies in the South Yorkshire area. We employ over 600 formally trained staff among who are more than 80 pharmacists, including 9 clinical pharmacists.

While our aim is not to make any mistakes we recognise they will happen occasionally and if they do we commit to communicating with our customers, do our best to put the problem right, identify the cause of the error and learn from it.

Visit Website

Phone:

08081643211

Email:

customerservices@weldricks.co.uk

Location:

Leedale House,
Railway Court,
Doncaster
Doncaster
DN4 5FB

Weldricks Pharmacy 5 star review on 20th March 2024

Weldricks Pharmacy 5 star review on 11th February 2024

Weldricks Pharmacy 5 star review on 1st February 2024

Weldricks Pharmacy 5 star review on 24th January 2024

Weldricks Pharmacy 5 star review on 17th January 2024

Weldricks Pharmacy 5 star review on 12th January 2024

Weldricks Pharmacy 5 star review on 3rd January 2024

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I very satisfied I had my paracetamol delivered very quickly and was easy to order and navigate online thank you”

Posted 2 hours ago

“Good range of products at unbeatable prices; speedy delivery (I always request the DPD courier); good packaging (which has improved since I alerted them of their need to re-enforce the cardboard boxes and use more bubble wrap when ordering medicines that are in glass bottles); easy to use website.”

Posted 1 day ago

“Had the stock I needed which I couldn't get elsewhere. Competitive price, quick delivery”

Posted 1 day ago

“Whilst I am happy withthe value and service from Weldricks, the delivery driver did NOT ring the doorbell at the front gates. We were at home all day. Instead the parcel was thrown OVER the six foot metal gates and it was by sheer good luck nothing was damaged inside the package. Make me think twice about ordering anything in a fragile glass bottle etc.”

Posted 3 days ago

“Good ordered on a Sunday they were delivered by the Thursday so happy with that”

Posted 1 week ago

“All good a bit complicated”

Posted 1 week ago

“Very good service. Prompt delivery.”

Posted 1 week ago

“Very efficient service and supply...will certainly use them again”

Posted 2 weeks ago

“Good service, quality items.”

Posted 2 weeks ago

“Placed order, sent the vets presciption, order received just wished the range of product was larger”

Posted 2 weeks ago

“Really great customer service! They care.”

Posted 2 weeks ago

Dear Louise Lovegrove, Thank you for taking the time to leave your review. Please accept this message as an acknowledgement that i have noted your feedback. We will review your order details and come back to you with a full and informed response. Kind Regards Shirley

Posted 2 weeks ago

Dear Louise Lovegrove I am sorry to learn from your review that your delivery is taking longer to reach you than you thought it would. I have traced your order which was received on Friday 12th April at 12.33am and I can see it was dispatched to our couriers on Thursday 18th April at 11.41am. While most of our orders are delivered to our customers within a few days, to avoid setting up unrealistic expectations and to allow for occasional foreseeable delays we clearly state on our website at time of ordering that it can take from 3-5 working days to process customer orders prior to dispatch. While I understand your disappointment, we did dispatch your order within the time frame we state on our website. I have then checked the DPD tracking website and can see that your delivery was attempted on Friday 19th April at 13.17 but they were unable to deliver and a calling card was left. I can also see that you contacted DPD later that same day to re-arrange the delivery for Monday 22nd April and instructions were left to leave in a safe place. This clearly didn’t happen as I can see that the tracking is showing that your order won’t be delivered until today 23rd April between the hours of 13.05 and 14.05. I apologise unreservedly that this has happened. I fully appreciate that our delivery partners can potentially be a weak link in our chain of getting goods from our despatch team into our customers hands and we do monitor performance and review that with them. We believe they share our desire to try and deliver everything without event and in good condition so when things go wrong, we try to work with them in a partnership, sharing problems with them and trying to understand why and how something happened, rather than just making excuses and blaming them. Please be re-assured that this is being discussed actively with our DPD account handlers. I will monitor the tracking until your order is delivered and I will then arrange for one of my customer care colleagues to contact you and check you are satisfied with my explanation and to find if there is anything else I can do for you, Kind Regards, Sarah

Posted 2 weeks ago

“Excellent service as always.”

Posted 2 weeks ago

“hI i Found Wedricks very good however divilery quite expensive. DPD I have had problems with them in the past and once agai they put my pacel in the bin without ringing my camera door bell so I had no idear it had arrived untill next door said they saw the van.”

Posted 2 weeks ago

“Bought some laxido for constipation very good price and excellent delivery service”

Posted 2 weeks ago

“Goods as expected. Quick delivery.”

Posted 3 weeks ago

“Vet’s prescription for our dog - arrived safely & sooner than expected. Brilliant.”

Posted 3 weeks ago

“Good service. A bit more expensive than the competitors but very reliable so I’ll suck up the cost.”

Posted 4 weeks ago

“I'm happy with Weldricks' prices and customer service. Processing my order could have been faster, though.”

Posted 4 weeks ago

“Use Weldricks for all OTC meds and creams. Website easy to navigate, prices are good and delivery is quick.”

Posted 1 month ago

“Weldricks were fast with competitive pricing and postage . I would use them again . N.E”

Posted 1 month ago

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Weldricks Pharmacy is rated 4.9 based on 3,244 reviews