Weldricks Pharmacy Reviews

Name: Weldricks Pharmacy
Address: Leedale House, Railway Court, Doncaster, Doncaster
Rating: 4.94

4.9 Rating 6,474 Reviews

99 %

of reviewers recommend Weldricks Pharmacy

Company Reviews

Metrics

Info

4.9

Based on 6,474 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Weldricks Pharmacy:

About Weldricks Pharmacy
Information written by the company

HI Weldrick Ltd is a family-owned company registered in England and based in Doncaster, Yorkshire- we have had an internet presence since 1998. We fully pay UK taxes and we do not divulge your personal data to any third parties.

We have a pharmacy tradition dating back to the 1930s when our late founders' grandmother opened her first pharmacy in Doncaster Town Centre. Remaining true to his vision our business remains 100% family-owned.

With a commitment to community healthcare and staff training we have steadily grown to over 60 pharmacies in the South Yorkshire area. We employ over 600 formally trained staff among who are more than 80 pharmacists, including 9 clinical pharmacists.

While our aim is not to make any mistakes we recognise they will happen occasionally and if they do we commit to communicating with our customers, do our best to put the problem right, identify the cause of the error and learn from it.

Visit Website

Phone:

08081643211

Email:

customerservices@weldricks.co.uk

Location:

Leedale House,
Railway Court,
Doncaster
Doncaster
DN4 5FB

Weldricks Pharmacy 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient. Punctual delivery.”

Helpful Report

Posted 3 months ago

“All items required were in stock and delivered promptly. Good service.”

Helpful Report

Posted 3 months ago

“Used several on line pharmacies as necessary, but Weldricks has always been the easiest site to use and the most convenient and helpful.”

Helpful Report

Posted 3 months ago

“always a pleasure to buy from Weldricks. Whether it be for medication for me or my dog. Very helpful if needed too”

Helpful Report

Posted 3 months ago

“Absolute pleasure to do business with! Whenever I have placed an order I get confirmation emails every step of the way and the dispatch is very quick indeed. Most definitely my favourite place to order from. Thank you weldricks!”

Helpful Report

Posted 3 months ago

“I am strongly dissatisfied as Weldricks pharmacy unilaterally removed an over-the-counter medication from my order. While I understand that this product is generally recommended for short-term use, my doctor has explicitly advised me to take it permanently, assuring me of its safety in my case. Your interference in my personal health decisions was completely unacceptable. It is not your role to decide whether I should or should not receive a freely available product—especially without any consultation with me. If there were concerns, the appropriate course of action would have been to inform me, not to arbitrarily remove the item from my order. As a result of this unprofessional and unacceptable behaviour, I have since removed my account and will actively discourage anyone I know from using your pharmacy.”

Helpful Report

Posted 3 months ago

Dear Anonymous, I am very sorry to learn from this review that you are so dis-satisfied with us. I will attempt to give an informed answer to the point you raised regarding your order being cancelled and of our attempts to contact you to inform you of this. I do hope this comes across as I intend, as a friendly explanation of events and our protocols and why they work the way they do for pharmacy businesses. I have reviewed your order which I can see that you placed on Wednesday 18th December at 19.57pm. The order was for a medication and as pharmacy while we have a commitment to assist our customers and patients with knowledgeable, practical, safe, appropriate and economic self-management of their ailments, we also have to confirm that a sale is in accordance with the medicines legal product license. Medicines are not normal items of commerce so our priority is not to maximise potential sales but to care for the health of our patients and to comply with our regulator, the General Pharmaceutical Council (GPhC) which is the independent regulator for pharmacists, pharmacy technicians and pharmacy premises in Great Britain. In the case of your order, the item and quantity that you required was flagged by our Pharmacy Technicians because there was a recent order for the same medication for which there are strict guidelines on ongoing use of this medicine. We sent you an email that same day requesting details about the users symptoms and frequency of use for this product. We then exchanged several emails with you which allowed us to gain the answers to our questions in which you confirmed the ongoing and continuous use of this product. Despite your doctor having advised this we are not in a position to supply due to the licence restrictions of no more than 5 days continuous use over the counter. I am really sorry that you found this process to be so annoying but we have a legal responsibility to check for contraindications with the user of medicines and be sure it is the correct medicine for them to self-administer for their condition. I do understand this might seem over the top when it is possible to walk into non-pharmacy retail businesses and pick medicines from the shelf with little or no intervention from staff but pharmacists and trained staff in pharmacies are legally bound by the GPhC to make these interventions. I hope that my explanation of the situation is acceptable and that you will consider ordering again in the future. We make detailed notes of contact with customers and will use the information you have provided, with this order, to inform decisions by our pharmacy technicians on your future orders so next time you should not encounter any delay. I am always open to further discussions if you feel there is anything I can do to try and help you more or if you wish to question some detail of the restrictions that pharmacies operate under, Yours Sincerely Sarah

Posted 3 months ago

“I buy things regularly from Weldricks. I find the Web site easy to navigate and delivery is always good.”

Helpful Report

Posted 3 months ago

“Ordered on line Eye drops delivered to branch on time Excellent service”

Helpful Report

Posted 3 months ago

“Very pleased with my recent experience when I called to check some product details before ordering. Very helpful and knowledgeable lady on the phone. Website and payment process worked well for me. Order despatched quickly and arrived early. The price was competitive with Amazon and Weldricks' service exceeded. Thank you and keep it up.”

Helpful Report

Posted 3 months ago

“Good prices and speedy delivery”

Helpful Report

Posted 3 months ago

“I regularly buy from Weldricks and have done so for 6 years. Brilliant service. On the one occasion I received the wrong order it was rectified within 48 hours.”

Helpful Report

Posted 3 months ago

“Gaviscon Advance is competitively priced with delivery. Parcel arrived quickly and was very well wrapped to prevent breakage.”

Helpful Report

Posted 3 months ago

“I recently bought nexguard dog worming treatment/ prevention it also covers tics and fleas . The service was every quick once they received the vets prescription”

Helpful Report

Posted 3 months ago

“I have been using weldricks pharmacy now for a few years & I have to say I haven't had any problems with my orders. My orders are always on time always correct. I will hopefully continue to use weldricks pharmacy.”

Helpful Report

Posted 3 months ago

“Just so simple...order, pay and it arrives in the post a couple of days later, well packed in suitable boxes. Well done Weldricks!!!”

Helpful Report

Posted 3 months ago

“For several years, we have been purchasing medication for our dog from Weldricks and are extremely pleased with the prompt, efficient service that is consistently delivered on time.”

Helpful Report

Posted 3 months ago

“Have used this pharmacy many times and had grerat service, They keep you informed of any problems(if there are any) and delivery isfast. Great selection of items at good prices.”

Helpful Report

Posted 3 months ago

“Every time I place an order, the items arrive promptly. Goods are priced very competitively, and I can thoroughly recommend their services.”

Helpful Report

Posted 3 months ago

“Nicely priced medicine for my two cats however I feel cheated about having to order their prescriptions separately, pay twice for DPD postage only for them to send both orders in one delivery. EDIT: They have since contacted me and issued a courier refund for one of the orders so 5 stars now. Thank you.”

Helpful Report

Posted 3 months ago

Dear Craig Staszkiewicz, Thank you for taking the time to leave your review. I am sorry to learn from your review that you are unhappy with the ordering process for your two prescriptions. As I do not have access to your prescriptions I have referred your comments to my dispensing colleagues so they can look into your concern and we can then give you a full and informed response over the weekend, Best Regards, David

Posted 3 months ago

Dear Craig Staszkiewicz, I understand that this morning one of my colleagues discussed with you our ordering process for bringing multiple pets under one account so that you do not have to place separate orders for each of your pets. I also understand they have processed a refund for the extra delivery charge that you incurred on your most recent order. I hope this has resolved all your concerns and that we can continue to serve you in the future as a valued customer, Best Regards, David

Posted 3 months ago

“Always well priced and quick delivery times. Thank you.”

Helpful Report

Posted 3 months ago

Weldricks Pharmacy is rated 4.9 based on 6,474 reviews