Weldricks Pharmacy Reviews

Name: Weldricks Pharmacy
Address: Leedale House, Railway Court, Doncaster, Doncaster
Rating: 4.94

4.9 Rating 7,615 Reviews

99 %

of reviewers recommend Weldricks Pharmacy

Company Reviews

Metrics

Info

4.9

Based on 7,615 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Weldricks Pharmacy:

About Weldricks Pharmacy
Information written by the company

HI Weldrick Ltd is a family-owned company registered in England and based in Doncaster, Yorkshire- we have had an internet presence since 1998. We fully pay UK taxes and we do not divulge your personal data to any third parties.

We have a pharmacy tradition dating back to the 1930s when our late founders' grandmother opened her first pharmacy in Doncaster Town Centre. Remaining true to his vision our business remains 100% family-owned.

With a commitment to community healthcare and staff training we have steadily grown to over 60 pharmacies in the South Yorkshire area. We employ over 600 formally trained staff among who are more than 80 pharmacists, including 9 clinical pharmacists.

While our aim is not to make any mistakes we recognise they will happen occasionally and if they do we commit to communicating with our customers, do our best to put the problem right, identify the cause of the error and learn from it.

Visit Website

Phone:

08081643211

Email:

customerservices@weldricks.co.uk

Location:

Leedale House,
Railway Court,
Doncaster
Doncaster
DN4 5FB

Weldricks Pharmacy 5 star review on 2nd May 2025

Anonymous

Anonymous // 01/01/2019

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“Always good to order our regular supply of Thyronorm from Weldrick’s”

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Posted 1 year ago

“Always prompt service.”

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Posted 1 year ago

“Everything went smoothly, item delivered quickly. Thank you.”

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Posted 1 year ago

“A great online pharmacy. Easy to use website ordering with progess updates on your order. My orders are always delivered on time.”

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Posted 1 year ago

“Been using Weldricks for 3 vet prescription items for a few years The optimmune eye ointment 2mg/g is 51.75 and has increased considerably in last couple months. Please note this is 36.75 at Animed direct and similar at other online pharmacies Your prices were always on a par previously Also you now charging over £5 DPD delivery due to one of my items a controlled drug All in all these price increases will be resulting me looking elsewhere for next prescriptions as one month supply has increased by over £20”

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Posted 1 year ago

Dear Helen Tomkinson I am sorry to hear from your review that the price of the Optimmune eye ointment has increased in price since your last order and you have now paid a delivery charge as well. I have had our Buying Manager investigate the pricing of the product you have mentioned. I can see that previously we have been fortunate to have been able to, in recent months, obtain stock at a price that has allowed me to pass on a fantastic saving to our customers. Unfortunately, this price is no longer available to us. The cost price to us is now only a few pounds less than the retail price offered by the company you mentioned, therefore reluctantly I was forced to increase the price to our customers. The permanent objective of our buying team is to tirelessly work with our suppliers and wholesalers to obtain stock at the lowest cost possible to allow me to pass those savings, immediately, on to you, our customers. With reference to your comment about the delivery charge on your order. To explain how we arrived at our current delivery price structure; we provide a delivery service with tracking included because we feel this is essential to give our customers peace of mind that their purchases can be monitored from point of despatch until delivery. In the case of medicines, we also have a professional obligation from the GPhC to take measured steps to ensure medication reaches the intended recipient. We have never offered the cheaper, untracked delivery options for these reasons. We do continue to subsidise our postage and packing to be competitive because we appreciate you have many choices of supplier and we regularly check our competitors, as a result of these checks our charges for carriage continue to be less than the daily total cost charged to us. While I have always had the support of our management in incurring this loss, I also have to take care that postage and packing does not lose us too much money as that would have an impact on our offering of low retail prices. We have recently introduced a cheaper tracked service to our delivery options that you can use for the order type you have placed previously, at a price below that you have mentioned in your review. We are proud to be a UK based company and we fully pay UK taxes but that does mean we do not have the ability that some offshore based companies have of setting lower taxes against operating costs such as postage. I do of course understand your frustration and we very much value our loyal customers so if you don't mind, I will arrange for one of my customer service colleagues to contact you and see if there is any way we can try to reduce your disappointment and attempt to retain you as a valued customer. Yours Sincerely, Sarah

Posted 1 year ago

“Fabulas service very freindly helpful staff, I would recommend this Pharmacy to everyone I know .”

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Posted 1 year ago

“I used Weldricks Pharmacy on several occasions for prescription medications for my pets. The transactions always went smoothly with quick delivery. Highly recommended.”

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Posted 1 year ago

“I found it very easy to order on line from weldricks. My order was delivered on time”

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Posted 1 year ago

“I got what I ordered . fast service and delivery. low cost as well. amazing.”

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Posted 1 year ago

“I have been a customer of Weldricks Pharmacy for several years now and I have to say their service has proved to be exemplary. Not only do I receive the items that I purchase on time and in good condition but on the odd occasion when I have sort their advice it has been dealt with quickly and accurately. Could you ask for more ? I have no hesitation in recommending them to any potential customer.”

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Posted 1 year ago

“very happy always there to help thankyou”

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Posted 1 year ago

“My last prescription order took 8 days to arrive - longer than normal (6 days) and advertised.”

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Posted 1 year ago

Dear Philip Ames I am sorry to learn from your review that your delivery took longer to reach you than you thought it would. I have traced your order which was received Wednesday 23rd October and I can see it was delivered to you on Wednesday 30th October. While most of our orders are delivered to our customers within a few days, to avoid setting up unrealistic expectations and to allow for occasional foreseeable delays we clearly state on our website at time of ordering that it can take from 3-5 working days for processing of customer orders and from 1-3 working days for the order to be delivered by our delivery partners, this is a maximum of 8 working days. While I understand your disappointment, we did deliver your order within the time frame we state on our website. I hope that you are happy with my explanation but if you should require any further help or information, please do not hesitate to contact me. Kind Regards Sarah

Posted 1 year ago

“100% Satisfied. Very good value and efficient delivery. I will definitely use Weldricks again. Thank you.”

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Posted 1 year ago

“Thankyou your service is very convenient for me . Very discreet at collection when I purchase personal items. Very efficient.”

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Posted 1 year ago

“Really impressed with Weldricks so far. This was my first order with Weldricks and I bought two bottles of Caninsulin and asked them to rush it as my current Caninsulin expired that day. Despite the fact that the website said to allow 3-5 days for dispensing they had dispensed it within 24 hours and it was delivered the next day. I had no problems uploading the prescription. The whole process was flawless and easy. I will definitely be going back.”

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Posted 1 year ago

“Excellent service 👏 👍”

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Posted 1 year ago

“Competitive prices and fast tracked delivery. Excellent service as usual, Thank you.”

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Posted 1 year ago

“Very happy with service...the only two issues I've had is once they sent me a short order...but one phone call to customer service and it was resolved and the rest of the items I had ordered were dispatched...but the biggest issue I've had was with dpd absolutely useless service...so I now use royal mail...and no delivery issues so far”

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Posted 1 year ago

“It is the place to buy non prescription medication”

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Posted 1 year ago

“Easy to deal with. Quick response”

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Posted 1 year ago

Weldricks Pharmacy is rated 4.9 based on 7,615 reviews