“Ok wardrobe, a bit flimsy and the door handles do not cover the screw holes which makes it look very cheap and nasty. Does the job, but doesn’t look at good as the pictures and wouldn’t put anything too heavy in there.”
Hi there,
Thank you for sharing your thoughts about the wardrobe you purchased. We truly appreciate your input, as it helps us improve.
We’re sorry to hear that the wardrobe didn't meet your expectations in terms of sturdiness and appearance. Your comments about the door handles and the overall look are very important to us, and we’ll take them into consideration as we work on enhancing our products.
If you have any further suggestions or if there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help and value your feedback.
Best regards,
Wesco Hub Team
Dear Janelle, Thank you so much for taking the time to provide us with your feedback on your experience with Wesco Hub. We truly appreciate your kind gesture in letting us know about your order.
We sincerely apologize for the delay in the delivery of your order. We understand how important it is to receive your items in a timely manner, and we apologize for any inconvenience this may have caused you. We take your frustration very seriously and will do everything we can to make it right for you.
To address the issue you encountered, we would like to understand more about what happened. Could you please let us know any specific details about the delay? This will help us identify where things went wrong and make the necessary improvements to ensure a smoother and more reliable delivery process in the future.
Once again, we are truly sorry for the inconvenience caused. Your feedback is valuable to us, and we are committed to making the necessary enhancements to provide you with a better shopping experience.
If there is anything else we can do to assist you or if you have any further suggestions, please do not hesitate to let us know. We appreciate your patience and look forward to resolving this matter for you.
Best regards,
Wesco Hub Team
Hi Sonia,
Thank you for taking the time to write a review. We greatly appreciate your positive feedback and are delighted to hear that you are satisfied with our service.
We understand your disappointment regarding the damaged bed, and we apologize for any inconvenience caused. We would like to assist you with the issue, but it seems that we have not received a claim from you through our customer service team.
To ensure a swift resolution, we kindly request that you reach out to our dedicated customer service team. They will be more than happy to assist you with the claim process and provide the necessary support.
Please don't hesitate to contact our customer service team at your earliest convenience. We value your satisfaction and want to make things right for you.
Thank you once again for your feedback, and we appreciate your understanding in this matter. If you have any other questions or concerns, please feel free to let us know. We are here to help.
Best regards,
Wesco Hub
