Wineware Reviews

Name: Wineware
Address: Unit 12 Brookside Bus. Park, Brookside Avenue, Littlehampton, West Sussex
Rating: 4.92

4.9 Rating 448 Reviews

98 %

of reviewers recommend Wineware

4.9

Based on 448 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Tritan Plastic Reusable Beer Glass Tulip 400ml - Set of 6 Lovely quality items, well packed and prompt delivery.”

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Posted 2 months ago

“The Grassl wine glasses travel case was very fast delivered, in perfect condition. It is of great quality and fully meets expectations.”

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Posted 2 months ago

“Great products at reasonable prices, well packaged and delivered in a timely manner. Very nice to be able to order a couple of replacement galssses, to cover a recent breakage, of one of a set of six boufght several years ealier.”

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Posted 2 months ago

“Excellent product and service. The packing department knows what they are doing! Thank you. 5 stars!”

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Posted 2 months ago

“Another purchase of glasses from Wineware. They're just what we've been looking for a little bit bigger than the previous ones we bought perfect for red wine.”

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Posted 2 months ago

“A very quick and efficient service.”

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Posted 2 months ago

“My Wineware order was delivered promptly - because I was moving house and made an error in delivery information they were so helpful with quick and efficient customer service. The icing on the cake is that we love our new glassware!”

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Posted 2 months ago

“Great find, been looking for a similar supplier for ages.”

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Posted 2 months ago

“Great choice of products, I found exactly what I was looking for at Wineware. The online purchase process was efficient. Delivery was quick. Definitely a 5* company and would highly recommend.”

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Posted 2 months ago

“Great Web Site and Product Choice. Speedy Tracked Delivery. Perfect thanks.”

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Posted 2 months ago

“Very efficient and professional service. Wineware provided just what we needed and it was delivered ahead of schedule, which was a nice surprise.”

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Posted 2 months ago

“Cross-borders ordered, locl (UK) delivery, perfactly executed. No delays or other issues. Goods delivered as ordered. Happy customer!”

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Posted 2 months ago

“Product offering, customer service, speed of delivery and price are all exceptional.”

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Posted 2 months ago

“Very efficient and helpful”

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Posted 2 months ago

“Great service and the products are as described.”

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Posted 3 months ago

“Brilliant & very unique product. Windware was one of the few places I could get my product. The delivery times & packaging were superb.”

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Posted 3 months ago

“Good service”

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Posted 3 months ago

“We bought the wine cooler bag for a day at the cricket on the hottest day of the year. The chilled bottle went in the bag at 6.30am and the wine was still chilled at 2pm. Really impressed. Great purchase looking forward to using it again.”

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Posted 3 months ago

“This was my first order with Wineware. Their prices are good and they had the glasses I wanted - Riedel Ouverture. I'd previously wanted some Riedel Vinum but Wineware insisted on using a very expensive courier to get to my location (northern Scotland) - even when my order was above the £50 "free UK delivery" threshold. That's unacceptable. Wineware seem to have revised their delivery policy and used much more reasonably priced Royal Mail / Parcelforce. However this is only for small orders - under £50. For orders over £50 (which are still advertised as "free UK delivery") Wineware still want £15.95 to be sent by courier (with no cheaper Royal Mail option). Any glassware is going to be fragile and I hoped that a company dedicated to selling glasses would be diligent in their packaging. Wineware were - a very secure and well-padded box. Overall reasonably happy. Should I need a small order (under £50) I'll re-order and accept the £6.95 delivery charge. But to advertise "free UK delivery" on orders over £50 and then try to charge me £15.95 when I get to the checkout stage is simply not acceptable.”

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Posted 3 months ago

Dear Richard, Thank you for your recent order and for taking the time to share your detailed feedback. Firstly, we're delighted to hear that you were pleased with the secure packaging and that the Riedel Ouverture glasses arrived safely. We want to clarify the delivery charge you mentioned. The additional £15.95 fee covers the extra costs incurred by our courier for deliveries to certain postcodes, including yours (IV7), which are classified as part of the Scottish Highlands by the courier network. Unfortunately, this area falls outside of our Free Mainland UK zone, and as such, the free delivery threshold doesn't apply. The selection of postcodes classified is shown on our Shipping & Returns pages to help avoid any confusion at checkout. We understand that this can be frustrating, and we continually review our shipping options to offer the best balance of cost and service, especially when handling fragile glassware. We're glad the smaller order shipped via Royal Mail met your expectations, and we’ll continue working to keep our delivery charges as fair as possible. Thank you again for your order and for bringing this to our attention. We hope to serve you again in the future. Kind regards, Mark Wineware

Posted 3 months ago

“I wanted to extend an existing modular winerack which I had had for a few years and Wineware had exactly the right design at a good price. I ordered and ther delivery arrived next day, which was an unexpectedly pleasant bonus. The extended rack is now fittted and looks great.”

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Posted 3 months ago

Wineware is rated 4.9 based on 448 reviews