“This online store is very well organized, and clearly laid out. Products are easy to find, and descriptions are updated and detailed. Prices are also reasonable.”
“I like how the 'in stock' qty was suggested -so I ordered 1 not the 8. However, could there be an option where I can pre-order all 8 and await for stock to all arrive? Perhaps not possible during COVID-19?”
“I forgot my login password and I needed to send "Reset Password request " twice and dialogue to WNP Customer Care once, after 3-time-request and I finally got the password reset - it took a long way to go ahead on completion of my purchase order.”
“Your app needs to be improved. There are some flaws. Eg. when signing in it asks to enter codes (captcha) to know you’re not a robot, but not showing any images/codes and the links on it don’t work. Also, the back button disappears when you’re browsing on a product. The list of product drop down also not categorized very well. There should also be a view all page to see all products rather having the need to click one by one. The app is just not very efficient making it very time consuming to browse.”
