Thank you for your understanding, Abbey! We're thrilled that our customer service could assist you and get your order to you quickly. Your support means a lot to us!
Thank you for your review! We’re glad to hear the ordering process was quick and that your item arrived promptly. We appreciate your feedback on the product as well.
Hi Fiona,
I’m really sorry to hear about the mix-up with your order. It sounds frustrating to receive the wrong item, and I can understand your disappointment. I’ll make sure our team looks into this as quickly as possible, and we’ll get in touch with you shortly to resolve the issue.
We have addressed your issue and thought you had received the email saying your correct item is on its way.
If you need immediate assistance, please feel free to call us at 0800 268 324.
Thank you for your patience!
Dear Lois,Thank you so much for your 4-star rating and your ongoing support as a loyal customer of Amtech Medical! We truly appreciate your feedback and are delighted to know that our products usually meet your needs with fast delivery.
Thank you so much for taking the time to rate Amtech Medical with four stars. We truly appreciate your feedback and are thrilled to hear that you found our service fast, efficient, and our deliveries very friendly. Our team strives to provide the best possible experience for our customers, and your kind words motivate us to keep up the great work.
If there is anything else we can assist you with, please feel free to reach out to us. We look forward to serving you again in the future.
Thank you once again for choosing Amtech Medical.
Best regards,
Tracey
Thank you so much for taking the time to rate Amtech Medical with 4 stars! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our service.
Good Morning Darren, thanks for dropping a review. I apologize about this delay in the shipping, feel free to email us at sales@amtech.co.nz to ensure this doesn't happen again.
Dear Sheryl,
Thank you so much for your 4-star rating of Amtech Medical! We truly appreciate your feedback and are thrilled to hear that you are happy with your order.
Warm regards,
Tracey
Dear Mark,
Thank you so much for taking the time to rate Amtech Medical with four stars! We greatly appreciate your positive feedback and support.
Best regards,
Amtech Medical Team
Dear Eliza,
Thank you so much for taking the time to rate Amtech Medical with 4 stars! We appreciate your feedback and your loyalty as a customer. We are delighted to hear that your experience with Amtech Medical was quick and easy.
Best regards,
Tracey
[Quote from "Quick & Easy": "Your satisfaction is our priority. We aim to make your experience with us as quick and easy as possible."]
“Easy to use ordering system and most items arrive within 2-3 days.
It would be good to be notfiied of products that are on back order.
Love the chocolate bars :)”
Dear Karen,Thank you so much for your wonderful 4-star rating of Amtech Medical! We truly appreciate your support and loyalty as a customer. We're thrilled to hear that you find our ordering system easy to use and that most items arrive within 2-3 days. We understand the importance of efficient delivery
“I ordered 12 toothbrushes just recently and got 6 the same colour 4 the same colour and 2 the same colour - a couple of all the different colours would’ve been nicer for our whanau next time please.”
Dear Donna,Thank you so much for your 4-star rating of Amtech Medical! We truly appreciate your support and feedback. We'll make sure to take this into consideration for future orders, we have passed this onto our Dispatch team.
Thank you, Tracy, for taking the time to rate Amtech Medical with 4 stars. We truly appreciate your feedback and are glad to hear that you found our product delivery prompt and efficient.
Thank you so much for taking the time to rate Amtech Medical with four stars! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our services.
Dear Hoda,Thank you so much for your four-star rating of Amtech Medical. We appreciate your time and feedback! We are thrilled to hear that you found our product to be good and that the delivery was fast.
“Very pleased to receive my items and they are exactly what l ordered and look as l thought they would, in reality.
I gave one less star because the packaging and therefore postage was a definite overkill. the box was huge and the items were not contained in the big bunch of paper but were under it on the bottom of the box...all intact. Why did it need to be so huge a packet and so much to get rid of at this end?
Other than that the service was great and quick.”
Thank you for your constructive feedback and for giving Amtech Medical a 4-star rating! We truly appreciate your business and are delighted to hear that you were pleased with the items you received. We apologize for any inconvenience caused by the excessive packaging and understand your concern regarding the environmental impact. Rest assured, we will thoroughly review our packaging procedures to minimize wastage in the future. We are glad to hear that apart from this, our service was great and speedy.
Kind Regards
Tracey
“The opthalmascope is amazing. I wish I'd bought a new one sooner. Very good quality. The delivery was delayed due to stock issues, but Amtech had great communication, keeping me updated at every step and offering a refund if I didn't want to wait. I'm glad I waited, as the product was worth it and a good price.”
Dear Jana,Thank you so much for your wonderful 4-star rating of Amtech Medical! We truly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase.
