Thank you for your positive review, Ashley! We're thrilled to hear that you found our service helpful. If you need any further assistance or have questions in the future, we're always here to help!
“Still waiting on 10ml demo waters. Otherwise happy with Amtech and apprecite the advice around substitutions, and the price matching when substitutes for out of stock items are offered.”
Thank you for your review, Paula! We appreciate your patience regarding the demo waters- This is due to go out today, to arrive early next week to you. We are glad to hear you're happy with our advice on substitutions and price matching!
Thank you for your feedback, Margaret! We appreciate you bringing this to our attention. We strive to keep our customers informed, and your input is valuable in helping us improve. If you have any further concerns, please feel free to reach out to us!
Warm regards,
Team Amtech Medical
Thank you for your positive feedback! We're glad to hear that you found us easy to work with and that our response times were quick. If you have any more questions, don't hesitate to reach out!
Warm regards,
Team Amtech Medical
Thank you for your review, Emily! We appreciate your feedback. Just to clarify, we’ll be updating your name to Katie, and I want to reassure you that Cara is aware that I manage the orders. If you have any other questions or need assistance, feel free to reach out!
“Ordering was easy and I received product in a timely manner. To improve service I would recommend an email be sent to client to advise product had been shipped and expected arrival date.”
Thanks so much for taking the time to leave us a review Tina and we are glad to hear your order arrived quickly. Really sorry you did not receive a dispatch and courier tracking notification, we will look into this issue with our IT team.
Thank you for your kind words! We're glad to hear that you find our stock display and ETA information helpful. Your feedback is invaluable to us and motivates our team to keep improving. We look forward to serving you again!
Thank you for the great review, Helen! We're so glad to hear that you appreciated our fast service and timely delivery. Your satisfaction is our priority, and we look forward to helping you again soon!
Thank you for your fantastic review, Julie! We're delighted to hear that you found us to be fast, friendly, and reliable with competitive prices. Your feedback is greatly appreciated, and we can’t wait to serve you again soon!
Thank you very much for your review. Regarding the price we would love to get in touch about our "Amtech preferred" brands which often save our clients money.
Feel free to touch base with your rep Lauren! "Lauren Reid"
Thank you again!
“The product is great but we were waiting for it and tracked it down at Wg Hospital Supply Dept where it had been delivered. I purchased this item privately and we asked for it to be delivered to WRHN so disappointed with that outcome. The Supply service had openned the box but had not contacted the Network to query its destination.”
Thank you for your review, Judith! We're glad to hear you think our product is great, but we sincerely apologize for the delivery mix-up. Your feedback is valuable as we strive to improve our processes. Thank you for your support!
“Sling is worth the investment. Sizing is on the large side. Quick processing and getting it on a courier - however the choice of Post Haste is a let down - 5 working days to deliver.”
Thank you for the thoughtful review, Alan! We're glad to hear you find the sling worth the investment. We appreciate your feedback regarding the sizing and delivery service!
“Always amazing to deal with on the phone, super helpful & knowledgable and genuinely work with you to find the prodcuts that best meet your needs. Super fast once the order is placed for anything in stock it normally arrives the following day!”
Thank you for the wonderful review, Rachel! We're so glad to hear that our team was helpful and knowledgeable during your call. It’s our goal to find the best products for our customers, and we’re thrilled to know you had a positive experience with our fast delivery!
“does the job of getting stores realatively easy & quick,
the website tells me what's available, cost
sometimes wish so many items not connected to my search didn't show so much”
Thank you for your thoughtful review, Rachel! We're pleased to hear that our website made it easy for you to find what you need. We appreciate your feedback about the search results, and we’re always looking for ways to improve the experience. Your insights help us serve you better!
Thank you for the great review, Todd! We're glad to hear that you found our online system easy to use and that your stock arrived on time. We strive to make the ordering process smooth and effective!
“I just bought electrodes for my Tens machine, after 1 use (30min), it stopped sticking. Amtech reached out due to me receiving a bad batch and replaced my electrodes. Thank you guys.”
“Service was good and quick.
However the Rossmax Fingertip Pulse Oximetere shows 2 point below my doctors on SpO2, and she has just had hers checked and calibrated. Good to know as can now make allowance for it.”
Thank you for your review, Mike! We're glad to hear that you found our service to be quick. We appreciate your feedback regarding the Rossmax Fingertip Pulse Oximeter, and it’s good to know you can make the necessary allowances. Your insights help us improve, and we’re here if you need anything else!
