www.south-african-hotels.com Reviews

Name: www.south-african-hotels.com
Rating: 4.62

4.6 Rating 1,233 Reviews

92 %

of reviewers recommend www.south-african-hotels.com

Company Reviews

Questions

Metrics

4.6

Based on 1,233 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

Read www.south-african-hotels.com Reviews

Visit Website

Phone:

0027217949050

Email:

res@south-african-hotels.com

Location:

4 Rhodes Drive Constantia 7806 Cape Town South Africa

Write Your review

Tell us how www.south-african-hotels.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

www.south-african-hotels.com 5 star review on 5th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good hotel, clean, friendly staff,good service.”

Helpful Report

Posted 11 years ago

“Excellent service, quick answers to my questions, and my exact requirements booked in no time.”

Helpful Report

Posted 11 years ago

“Excellent service, quick answers to my questions, and my exact requirements booked in no time.”

Helpful Report

Posted 11 years ago

Dear Elaine Lockett, we appreciate you taking your time to provide us with your positive feedback about the service you received from us during your booking process. Providing our client with speedy replies and efficiency combined with best available rates is what we strive for. Wishing you a wonderful Christmas and a Happy New Year 2013! Kind regards, Ryan Mackie & Team South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 11 years ago

“I enjoy my stay at City Lodge Cape town. the personnel was friendly and sourcefull.”

Helpful Report

Posted 11 years ago

“The service was fantastic. Each time we had to make a change to the booking it was done quickly and efficiently. Thank you”

Helpful Report

Posted 11 years ago

Dear Graham Colman, we are excited to hear that you enjoyed the service received from us. It has been our great pleasure to take care of your reservations for you. Should we be able to assist you again in the future, please do not hesitate to contact us. Wishing you a Merry Christmas & a Happy New Year 2014! Kind regards, Ryan Mackie & Team South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 11 years ago

“Am impressed by Anel. She really handles clients very well. Excellent customer care.”

Helpful Report

Posted 11 years ago

Dear Mary Pemhiwa, thank you so much for your praise for Anel. We are so excited to hear that she was able to be of your assistance during your booking process. It has been our great pleasure to take care of your reservation for you. Many thanks once again for your kind feedback, Ryan Mackie & Team South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 11 years ago

“He hotel is very good and modern. Our room had a broken door and it seems if one is booked through African Safaris you get stuck in the back rooms”

Helpful Report

Posted 11 years ago

Dear Johan Behrens, thank you very much for providing us with your feedback. It is not our intention at all for you to get the 'inferior' rooms when booking with us. In the contrary, for each and every booking do we request the best rooms, with the best views and also complimentary upgrades to superior room types. We are terribly sorry to hear that you were allocated a room which did not please you. The minute we received your review, we contacted Cheryl Schmidt, the Sales Consultant, who investigated the matter immediately in order for the hotel to take action right away since you were still in house. To our understanding, Maintenance replaced faulty lock and an Apology Card with a bottle of Red wine were placed in your room. We thank you once again for advising us straight away so that actions could be taken. Your kind understanding is appreciated in regards to the faulty lock. Should we be able to assist you again in the future with your travel arrangement, you are welcome to contact me personally. Wishing you a wonderful festive season! Kind regards, Ryan Mackie & Team South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 11 years ago

“No troubles. good situation. good manner. Very good.”

Helpful Report

Posted 11 years ago

“Stayed there on several occasions and continue to be a regular customer. The hotel well situated (close to airport and shopping centres). The food is ok and the people there do their best to please customers.”

Helpful Report

Posted 11 years ago

“It was great except for when I tried change dates/ venue... it suddenly became slow for feedback. Usually within 24hrs I got response but the change was 3days long. It was probably quicker to book afresh online. Other than that it would have been excellent”

Helpful Report

Posted 11 years ago

“The serive was efficient and I had no problems.”

Helpful Report

Posted 11 years ago

“Very happy with the service of each and every person that we dealt with. Friendly and extremely helpful.....keep it up!!!”

Helpful Report

Posted 11 years ago

Dear Gerhard Kuhn & Joan van Vuuren, thank you very much for informing us that you were satisfied with the service you received from us. It is wonderful to hear that you were assisted in a friendly and helpful way by our Team. Should we be able to assist you any further, please do not hesitate to contact us. We wish you a wonderful Christmas and a Happy New Year 2014! Many thanks and kind regards, Ryan Mackie & Team South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 11 years ago

“Customer service was excellent. extremely satisfying experience, I have subsequently recommended South African Hotels to lots of other people. thanks”

Helpful Report

Posted 11 years ago

“Prompt excellent on line service, I am looking foreward to experiencing the same level of service bern I vist your establishment in December”

Helpful Report

Posted 11 years ago

“There are a few bad eggs in the chain.Wish they would realise how much damage they make the otherwise good job incomplete by a buisiness as usual customer carefree attitude”

Helpful Report

Posted 11 years ago

“Efficient, fast and user friendly service”

Helpful Report

Posted 11 years ago

“The rates were much higher than what we usually pay at City Lodges”

Helpful Report

Posted 11 years ago

“One of the problems with traveling is when you get to a hotel and you have to pay and at times their machines are offline and you have to make plan B. In all my travels I always carry a wade of cash just in case the card does not work and I need to pay accommodation. This time around I had no use for the cash and there was no need for plan B! Everything was ready for me all I did was to identify myself!”

Helpful Report

Posted 11 years ago

“i received a prompt friendly reply to my enquiry and a fuss -free booking procedure. What a pleasure! Just a click or two and my weekend is planned! most impressed!”

Helpful Report

Posted 11 years ago

“The booking process was smooth and I received all the required information just in time. Great service , keep it up”

Helpful Report

Posted 11 years ago

www.south-african-hotels.com is rated 4.6 based on 1,233 reviews