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www.south-african-hotels.com Reviews

4.6 Rating 1,236 Reviews
92 %
of reviewers recommend www.south-african-hotels.com
4.6
Based on 1,236 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read www.south-african-hotels.com Reviews
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Phone:

0027217949050

Email:

res@south-african-hotels.com

Location:

4 Rhodes Drive Constantia 7806 Cape Town South Africa

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Anonymous
Anonymous  // 01/01/2019
I was extremely happy with the turnaround time and the friendlyness of the staff....I would definitely book with you again. Regards Shamim
Helpful Report
Posted 12 years ago
Dear Shamim Mustapha, thank you very much for taking to your time to provide us with your positive feedback. It would be our great pleasure to assist you again for future booking arrangements. Many thanks and kind regards, Ryan Mackie & Team South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo
Posted 12 years ago
Thanks for your prompt assistance and support. Keep up the good work !
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Posted 12 years ago
Dear Tshepo Ramalatso, many thanks for your great feedback, we are very excited to hear that you were pleased with our services. Should we be able to assist you again in the future, please do not hesitate to contact us. It would be our pleasure to do so. Wishing you a wonderful festive season! Kind regards, Ryan Mackie & Team South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo
Posted 12 years ago
I am extremely happy with the quick response and the politeness and efficiency in which my bookings were handled. Keep up the good work. Kindly include cruises and air travel as part of your services
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Posted 12 years ago
Dear Patricia Marewangepo, many thanks for your kind review about our services. We appreciate your suggestions and are happy to inform you that from January 2014 clients can also book Cruises through us. We wish you a wonderful festive season! Kind regards, Ryan Mackie & Team South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo
Posted 12 years ago
Very good hotel, clean, friendly staff,good service.
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Posted 12 years ago
Excellent service, quick answers to my questions, and my exact requirements booked in no time.
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Posted 12 years ago
Excellent service, quick answers to my questions, and my exact requirements booked in no time.
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Posted 12 years ago
Dear Elaine Lockett, we appreciate you taking your time to provide us with your positive feedback about the service you received from us during your booking process. Providing our client with speedy replies and efficiency combined with best available rates is what we strive for. Wishing you a wonderful Christmas and a Happy New Year 2013! Kind regards, Ryan Mackie & Team South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo
Posted 12 years ago
I enjoy my stay at City Lodge Cape town. the personnel was friendly and sourcefull.
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Posted 12 years ago
The service was fantastic. Each time we had to make a change to the booking it was done quickly and efficiently. Thank you
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Posted 12 years ago
Dear Graham Colman, we are excited to hear that you enjoyed the service received from us. It has been our great pleasure to take care of your reservations for you. Should we be able to assist you again in the future, please do not hesitate to contact us. Wishing you a Merry Christmas & a Happy New Year 2014! Kind regards, Ryan Mackie & Team South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo
Posted 12 years ago
Am impressed by Anel. She really handles clients very well. Excellent customer care.
Helpful Report
Posted 12 years ago
Dear Mary Pemhiwa, thank you so much for your praise for Anel. We are so excited to hear that she was able to be of your assistance during your booking process. It has been our great pleasure to take care of your reservation for you. Many thanks once again for your kind feedback, Ryan Mackie & Team South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo
Posted 12 years ago
He hotel is very good and modern. Our room had a broken door and it seems if one is booked through African Safaris you get stuck in the back rooms
Helpful Report
Posted 12 years ago
Dear Johan Behrens, thank you very much for providing us with your feedback. It is not our intention at all for you to get the 'inferior' rooms when booking with us. In the contrary, for each and every booking do we request the best rooms, with the best views and also complimentary upgrades to superior room types. We are terribly sorry to hear that you were allocated a room which did not please you. The minute we received your review, we contacted Cheryl Schmidt, the Sales Consultant, who investigated the matter immediately in order for the hotel to take action right away since you were still in house. To our understanding, Maintenance replaced faulty lock and an Apology Card with a bottle of Red wine were placed in your room. We thank you once again for advising us straight away so that actions could be taken. Your kind understanding is appreciated in regards to the faulty lock. Should we be able to assist you again in the future with your travel arrangement, you are welcome to contact me personally. Wishing you a wonderful festive season! Kind regards, Ryan Mackie & Team South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo
Posted 12 years ago
No troubles. good situation. good manner. Very good.
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Posted 12 years ago
Stayed there on several occasions and continue to be a regular customer. The hotel well situated (close to airport and shopping centres). The food is ok and the people there do their best to please customers.
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Posted 12 years ago
It was great except for when I tried change dates/ venue... it suddenly became slow for feedback. Usually within 24hrs I got response but the change was 3days long. It was probably quicker to book afresh online. Other than that it would have been excellent
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Posted 12 years ago
The serive was efficient and I had no problems.
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Posted 12 years ago
Very happy with the service of each and every person that we dealt with. Friendly and extremely helpful.....keep it up!!!
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Posted 12 years ago
Dear Gerhard Kuhn & Joan van Vuuren, thank you very much for informing us that you were satisfied with the service you received from us. It is wonderful to hear that you were assisted in a friendly and helpful way by our Team. Should we be able to assist you any further, please do not hesitate to contact us. We wish you a wonderful Christmas and a Happy New Year 2014! Many thanks and kind regards, Ryan Mackie & Team South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo
Posted 12 years ago
Customer service was excellent. extremely satisfying experience, I have subsequently recommended South African Hotels to lots of other people. thanks
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Posted 12 years ago
Prompt excellent on line service, I am looking foreward to experiencing the same level of service bern I vist your establishment in December
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Posted 12 years ago
There are a few bad eggs in the chain.Wish they would realise how much damage they make the otherwise good job incomplete by a buisiness as usual customer carefree attitude
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Posted 12 years ago
Efficient, fast and user friendly service
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Posted 12 years ago
The rates were much higher than what we usually pay at City Lodges
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Posted 12 years ago
www.south-african-hotels.com is rated 4.6 based on 1,236 reviews