www.south-african-hotels.com Reviews

Name: www.south-african-hotels.com
Rating: 4.62

4.6 Rating 1,233 Reviews

92 %

of reviewers recommend www.south-african-hotels.com

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4.6

Based on 1,233 reviews


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Communication Channels	Email, Live Chat

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Phone:

0027217949050

Email:

res@south-african-hotels.com

Location:

4 Rhodes Drive Constantia 7806 Cape Town South Africa

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www.south-african-hotels.com 5 star review on 5th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your online booking enquiry is not fast an effective, l first used it to enquire the booking it took 4days without a response. eventually had to make a call to enquire about the rese”

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Posted 10 years ago

“He hotel is very good and modern. Our room had a broken door and it seems if one is booked through African Safaris you get stuck in the back rooms”

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Posted 10 years ago

Dear Johan Behrens, thank you very much for providing us with your feedback. It is not our intention at all for you to get the 'inferior' rooms when booking with us. In the contrary, for each and every booking do we request the best rooms, with the best views and also complimentary upgrades to superior room types. We are terribly sorry to hear that you were allocated a room which did not please you. The minute we received your review, we contacted Cheryl Schmidt, the Sales Consultant, who investigated the matter immediately in order for the hotel to take action right away since you were still in house. To our understanding, Maintenance replaced faulty lock and an Apology Card with a bottle of Red wine were placed in your room. We thank you once again for advising us straight away so that actions could be taken. Your kind understanding is appreciated in regards to the faulty lock. Should we be able to assist you again in the future with your travel arrangement, you are welcome to contact me personally. Wishing you a wonderful festive season! Kind regards, Ryan Mackie & Team South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 10 years ago

“There should be one more option of paying at hotel which is available on other websites.”

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Posted 10 years ago

“hotel was so-so.”

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Posted 10 years ago

“Though booking through SAH was a plain sailing experience, the booking was not made with the hotel. We were lucky they had a room for us on arrival, otherwise it would have been a wasted journey.”

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Posted 11 years ago

“As mentioned acceptable for the following reaons. Requested the following as per my booking: shutter room top floor facing Monte Cassino got no shutter room top floor facing car park.”

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Posted 11 years ago

“Credit card payment for booking should be much easier (too many details to enter) and follow worldwide standards.”

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Posted 11 years ago

“Booking through South African Hotels was quick and easy but the hotel got it all wrong, four rooms for four different people under one name - what a mess!!”

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Posted 2024 years ago

www.south-african-hotels.com is rated 4.6 based on 1,233 reviews