www.south-african-hotels.com Reviews

Name: www.south-african-hotels.com
Rating: 4.62

4.6 Rating 1,233 Reviews

92 %

of reviewers recommend www.south-african-hotels.com

Company Reviews

Questions

Metrics

4.6

Based on 1,233 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

Read www.south-african-hotels.com Reviews

Visit Website

Phone:

0027217949050

Email:

res@south-african-hotels.com

Location:

4 Rhodes Drive Constantia 7806 Cape Town South Africa

Write Your review

Tell us how www.south-african-hotels.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

www.south-african-hotels.com 5 star review on 5th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First I had made reservations for Kapama and we had trouble with the credit card. I contacted the bank and spoke to Lizelle and she got the problem solved. Later, I had to book 3 additional rooms at Kapama and 4 rooms at Spier hotel and there was trouble with all credit cards, but Lizelle was really helpful, she talked to the accounting area and instructed them on how to proceed to get it solved. We had to speak several times and she was always corteous and supportive. Overall, it would be great to understand why there were problems with the credit cards from Brazil to improve the whole process in the future but we got everything solved because Lizelle was so helpful! Regards, Erica Oliveira”

Helpful Report

Posted 10 years ago

Dear Erica and Flavio Oliveira, thank you very much for taking your time to leave a review about our services, it is much appreciated. We are terribly sorry that we experienced difficulties charging the provided credit card. Usually it is only a security block imposed by the banks for the protection of the customer. In this case, once the client has authorized a particular charge with their relevant bank, we can then charge or ask for an authorization code from the credit card institution. We appreciate your kind understanding in this matter. We are certain you will spend a fantastic safari holiday at the Kapama Game Reserve. We thank you for your booking and look forward to making contact with you again closed to your arrival in South Africa! Best regards, Ryan Mackie Thank you for choosing us as your accommodation provider. South African Tourism Company Tel: +27 (0)21 794 9050 Mobile: +27 (0)827 823 142 Fax: +27 (0)21 794 9995 Email: africa@golfing-safaris.com Website: http://www.south-african-hotels.com Website: http://www.south-african-lodges.com Facebook: https://www.facebook.com/SouthAfricanHotels Twitter: https://twitter.com/SATourismCo

Posted 10 years ago

“I can only say that I'm definitely satisfied for the courtesy and specially for the professionality Really an excellent job !!”

Helpful Report

Posted 10 years ago

“Nice and quick booking.”

Helpful Report

Posted 10 years ago

“Fast, Simple and straight forward - keeping close contact at all times”

Helpful Report

Posted 10 years ago

“I have no hesitation in recommending your Company to anyone seeking accommodation in SA.We have used SAH on a number of occassions to book accommodation and found their Organisation to be extremely efficient in meeting our requirements. In addition when our Travel arrangements required to be altered due to circumstances beyond our control they went above their contractural responsibilities to assist us.This was very much appreciated.A company that has such a strong Customer focus is to be congratulated.Sah has now arranged accommodation for our new travel arrangements for 2015.”

Helpful Report

Posted 10 years ago

“I had never heard of this site before I started looking at a safari holiday in S Africa for March 2015. Despite my initial scepticism of an 'unknown' site, I have found the website works well, the human back up by phone has been helpful & efficient & I believe their prices are competitive.”

Helpful Report

Posted 10 years ago

“Very good and kind support and quick reactions.”

Helpful Report

Posted 10 years ago

“Fast, efficient and very easy to book. Will use again. Great service!!”

Helpful Report

Posted 10 years ago

“excellent and prompt service”

Helpful Report

Posted 10 years ago

“Our booking was handled very efficiently . Very prompt responses to emails. Looking forward to our stay at Gondwana game reserve in March.”

Helpful Report

Posted 10 years ago

“Good day , received very quick and efficient service and response. I did try other website agents, but the service compared very poorly. thank you I appreciate , will definitely refer to other and come back again.”

Helpful Report

Posted 10 years ago

“During my booking process, I received prompt, detailed, and efficient responses. This assisted me in reserving my room and it also made my experience pleasant as I did not have to chase people to get answers. I have used SouthAfricanhotels.com in the past and I would recommend them to anyone traveling within SA. Excellent customer service, two thumbs up!!”

Helpful Report

Posted 10 years ago

“Service excellent. Thank you”

Helpful Report

Posted 10 years ago

“Excellent service at every stage. From our initial enquiry the staff could not have been more helpful. Every request has been answered courteously and promptly. We are very much looking forward to our stay.”

Helpful Report

Posted 10 years ago

“Made initial enquiry on Saturday 31 Jan and full confirmation received Monday morning. Very quick answer sent about itinerary. So far very impressed and hope the hotel/tour is the same.”

Helpful Report

Posted 10 years ago

“I was really pleased with the booking. The price was much lower than offered otherwise and the people at the office where very helpful and extremely friendly when I asked to change the room type. Thanks ever so much!”

Helpful Report

Posted 10 years ago

“Very fast and efficient service!”

Helpful Report

Posted 10 years ago

“VERY EFFICIENT AND DELIVERY DATE QUICK. USER FRIENDLY”

Helpful Report

Posted 10 years ago

“EXCELLENT SERVICE.”

Helpful Report

Posted 10 years ago

“very quick and simple to use.”

Helpful Report

Posted 10 years ago

www.south-african-hotels.com is rated 4.6 based on 1,233 reviews