“They make Hermes and Yodel seem like UPS. Will never buy a single product from anyone who uses them as a courier again
Would give them zero stars if possible”
“Really bad. They don't update tracking info properly, don't send updates or let you know if delivery will be delayed, don't answer the phone (7p per min), don't answer emails, etc.
Caused me A LOT of hassle and I recommend you avoid them like the plague.
If you do have to send something that one of their couriers collects from you, make sure you take photos, get a signature, record the van registration ... anything that will help provide evidence in case your goods go 'missing'.”
“Ordered items from online site who utilised xdp couriers to deliver their goods. Numerous sms messages giving 2 hr window of delivery that never materialised. On line tracking was a joke as numerous entries showed delivery carded which was a blatant lie as I was present at home when delivery supposedly took place.
Contact made by telephone and email that were never replied to.
I strongly recommend people avoid these couriers as a brief look up on other review sites show they are performing atrocious.”
