Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, #270, Provo, Utah
Rating: 4.52

4.5 Rating 1,623 Reviews

89 %

of reviewers recommend Xeric Watches

4.5

Based on 1,623 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 16th October 2025

500

Anonymous

Anonymous // 01/01/2019

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“Did not receive my package. Reached out to customer service multiple times and they never responded. *Update-I received an email from Xeric, not to attempt to respond to my missing delivery and lack of communication, but simply to ask me to revise my poor review of the company.”

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Posted 1 year ago

Hi Joy! So sorry to hear about your order not arriving. It looks like one of our customer service agents responded to you back on the 17th! If you aren't seeing it in your Inbox, we do recommend checking the spam folder as well just in case :) Please feel free to reach out again if you would like what our team recommends if your shipment shows as delivered but you can't find it! contact@xeric.com

Posted 1 year ago

“Hi! Very good product! You can feel the quality! It is a Nasa Apollo 11. Very nice! Thank you 😊”

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Posted 1 year ago

“My hour and minute dials do not move. I think my watch is defective. I hope Xeric is willing to send me a replacement that is working. I prefer a watch that is operational. This time I would like a darker color, grey or black.”

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Posted 1 year ago

“It's the first watch I've bought in a long time that I wore for a week without wanting to wear something different”

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Posted 1 year ago

“Beautiful watch. Very well made!! An exquisite piece of art”

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Posted 1 year ago

“I have just started purchasing from this company, and it seems to be a great company with very good products for the money I shall make several purchases in the future”

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Posted 1 year ago

“I've been burned by "surprise" watches in the past. This time I got a beautiful, unique watch, that saved me money over selecting it and purchasing by choice, and fits my collection by being an automatic.”

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Posted 1 year ago

“Well made , interesting design and very Comfortable to wear”

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Posted 1 year ago

“Recently, in January I acquired a Halograph Chrono Sapphire Silver Pacific Green to expand my collection. The specifications of the watch caught my attention and I decided to buy it to check the quality. Once I received the watch, it arrived in a well-protected, travel-friendly case. The watch did not disappoint me, it met all the specifications provided on the website. The watch looks spectacular, it fits very well on the wrist, the finishes are of very good quality and details, and the color of the dial and hands are unique. I love my unit and would purchase another unit in the future (Vendetta II Automatic Wandering Hour Gunmetal Purple).”

Xeric Watches 5 star review on 17th February 2024

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Posted 1 year ago

“Cool wandering hour timepiece with a good watch band.”

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Posted 1 year ago

“Je suis ravi de ma Regulator Automatic Glacial Blue, elle est magnifique, la couleur du cadran est fidèle aux photos du site. J'ai reçu le paquet assez rapidement et les frais de douane n'étaient pas aussi élevés que je le pensais. Je porte la montre au quotidien depuis qu'elle est arrivée et sa régularité est sans faille !”

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Posted 1 year ago

“Amazingly beautiful functional works of art ❤️ I’ve purchased six different Xeric Watches for my husband during the past four and a half years that I’ve known him. His eyes light up when he opens a gift and sees a Xeric box. Each piece is so different, yet they all look so handsome on my husband’s wrist. We both love these watches. Thank you Xeric!”

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Posted 1 year ago

Wow, thank you for your continued support over the years! We are so happy to hear that both of you have loved all of the watches you've got :)

Posted 1 year ago

“Originals watches, super”

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Posted 1 year ago

Thanks, Philippe!

Posted 1 year ago

“Beautifully constructed. Solid feel. Cool complication!”

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Posted 1 year ago

Thank you for your review, David! Enjoy your Vendetta II :)

Posted 1 year ago

“I purchased the panda Triptyc. I was initially worried the 42 cm stated diameter and 50 cm lug to lug would be too large for my 16 cm (6.3 inch) wrist. Somehow, it in fact it fits great, I think largely due to the lugs' steep angle to wrap around the wrist. I love the watch. Even though my eyes are a little weaker given I'm 50 years old, I can still tell the time without reading glasses. One quibble is I wish the material of the half moon shape with the minutes wasn't so obviously cheaper plastic. However, I purchased it for less than $900 so given that it's acceptable and is a tremendous value.”

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Posted 1 year ago

We appreciate your review and feedback! Enjoy your Triptych and thank you for the support!

Posted 1 year ago

“The watches are beautiful. I have bought 4, great quality and I get a lot of compliments on them.”

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Posted 1 year ago

“I like the concept of the watch, but I'm deeply disappointed with the quality of the lume on my watch. When I looked at the site, the images show the numbers light up in the dark. This is not the case at all, only the hands light up, a bit if any.”

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Posted 1 year ago

Hey Jose, Thanks for your review and recent purchase. It sounds like maybe the lume is not being charged long enough. I would try a cell phone light over the dial for a good 10 seconds. Then take the watch into a dark place and snap a photo. You can send the picture to contact@xeric.com and we are happy to let you know if there's an issue. Generally the lume inquiries we get are resolved with a longer UV charge. Hope that helps!

Posted 1 year ago

“I am very pleased with the watch bought from Xeric. The experience was great, fast shipping and also they helped me with any questions.”

Xeric Watches 5 star review on 7th February 2024

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Posted 1 year ago

“Elles sont extraordinaires et je les adore.”

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Posted 1 year ago

Thank you for your review! Happy to hear you love your Vendetta II :)

Posted 1 year ago

“All went great!”

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Posted 1 year ago

Happy to hear!! Thanks for your support :)

Posted 1 year ago

Xeric Watches is rated 4.5 based on 1,623 reviews