Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, #270, Provo, Utah
Rating: 4.52

4.5 Rating 1,501 Reviews

89 %

of reviewers recommend Xeric Watches

4.5

Based on 1,501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 31st May 2025

494

Anonymous

Anonymous // 01/01/2019

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“I bought the James Webb edition Trappist 1 Automatic, and it's one of the most beautiful and comfortable watches I've ever owned. It keeps great time, looks fantastic, and feels great.”

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Posted 4 years ago

“No worries yet”

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Posted 4 years ago

Thanks for the review and reach out anytime: contact@xeric.com! Happy to help always!

Posted 4 years ago

“The clock I received was broken. This company does not accept exchange or refund.”

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Posted 4 years ago

Hi there! Oh goodness we're sorry to hear about that issue! Of course we accept returns and exchanges if an item was received broken! It looks like we handled the replacement and shipped it out already. Please let us know if you're not receiving our emails. You can reach us at contact@xeric.com

Posted 4 years ago

“Just received my Wandering Hour, pre-ordered during initial kick starter campaign. Delivery was delayed, they said due to the pandemic. Not going to lie, I was disappointed and was thinking about cancelling. Well I am glad I didn't, it arrived earlier than the new date and I absolutely love the design. Worth the wait, would do it again. My third Xeric.”

Xeric Watches 5 star review on 19th May 2021

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Posted 4 years ago

“The NASA lunar module watch I bought my husband is beautiful. He loved the concept and design. A little difficult to read with the large moons on the hands, but still a super neat timepiece.”

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Posted 4 years ago

Nice color! Looks so good and thanks for the photo! This was our favorite project to date! We appreciate the support!

Posted 4 years ago

“These watches are well made and interesting. Customer services are very good too. Its easy to make a watch but not easy to make interesting ones that are well made and relatively affordable. Xeric does this.”

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Posted 4 years ago

Thanks so much for your honest feedback! We definitely try to make these unique, yet affordable! Enjoy and thanks for being part of the Xeric family!

Posted 4 years ago

“wonderful indeed ! !”

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Posted 4 years ago

Ah yes the Vendetta Silver! I think that was out first color to sell out! So glad you got one and thank you for supporting our small business!

Posted 4 years ago

“Xeric watches are very special and unique simply U R Z best”

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Posted 4 years ago

“7 months to get here. Difficult to read if not in full lighting. I was assured the watch would be shipped before the end of the month (April). It didn't leave until May. Not nearly enough bang for the buck.”

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Posted 4 years ago

Hey Kevin! Thanks for your feedback on our newest project! We were bummed to have a few setbacks during production. Sorry for the delay! If you didn't like the color choice, we're happy to assist you with a return. You can email our team at contact@xeric.com, or process a request directly through the site.

Posted 4 years ago

“Great looking watch, intriguing discussion piece. Very unique watch.”

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Posted 4 years ago

Hey Ken! Thanks for supporting our newest project! We'd love to see some photos of you wearing it if you wanted to share! We're looking forward to the next batch of colors in the fall.

Posted 4 years ago

“Very happy”

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Posted 4 years ago

The ROSE GOLD!!!! Nice model! Super popular and sold so quick! Glad you love it and thank you so much for supporting our business. It's the customers that keep us going and creating more!

Posted 4 years ago

“I was super nervous to buy the mystery watch as it was an anniversary gift but he loved the special edition that we got! It was totally different and very unique.”

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Posted 4 years ago

Awesome! So glad it worked out! We put some nice Xeric limited editions in the last shipment! We're hoping to fill it up again soon! Thanks for supporting our business and Happy (belated) Anniversary!

Posted 4 years ago

“Fast shipping, and really innovative and unique watch designs.”

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Posted 4 years ago

Enjoy! That's a pretty nice NASA colorway!

Posted 4 years ago

“I love the designs and unique features of xeric watches. I have 8 and 1 on the way. 3 have had to go back for repair within 1 month or less of ownership. (Screw fell out inside, rotor wont turn etc). That has been the biggest frustration though it was all covered by warranty. Also I have come to ignore any promised dates on new projects as they are always off by months. If it's an "old" design and in stock you will get it when promised. If QC and release/shipping dates improved I'd give 5 stars.”

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Posted 4 years ago

Thanks Matt for your review and feedback! Last year was a tough year for production, especially with our NASA watches. We had a lot of setbacks during COVID. This year has been much better. We did have a delay with our Vendetta's during the first quality control check. So hopefully this will be a little more streamline for the newest models we have coming out! We really appreciate your support! Reach out anytime for questions and assistance!

Posted 4 years ago

“Up to 36 hours power reserve. Will not be running in the morning after approx. 7 hours sleep. -10/+30 sec per day. I wish. Give me a full refund and I'll send it back tomorrow. Other than that its a cool watch. But a watch needs to keep proper time and keep running. I have many mechanical watches and this rates near the bottom.”

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Posted 4 years ago

“Ideal design but with bad polishing and rugged finishing. I will never place order simply based on photo and your advertisement.”

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Posted 4 years ago

Hey there! Thanks for your feedback! We're happy to assist you with a return if this particular watch was not right for you! You can process a return directly on our site or by contacting our team at contact@xeric.com! Thanks for your support!

Posted 4 years ago

“Awesome design as you can only expect from Xeric watches. Very happy with this watch too”

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Posted 4 years ago

“Always provide original designs”

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Posted 4 years ago

“They have a great selection of watches that are unique and eye catching!”

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Posted 4 years ago

Thanks so much! Let us know what styles you like and want to see more of! We're expanding to look for new models and designs in the near future!

Posted 4 years ago

“Xeric watches are great. Look really stylish and unique without a massive price tag.”

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Posted 4 years ago

Hey there! Thanks for your review! We definitely try to make unique pieces that don't break the bank! We're always looking for new ideas so let us know what you'd like to see in the future! contact us at contact@xeric.com!!

Posted 4 years ago

Xeric Watches is rated 4.5 based on 1,501 reviews