Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, 270, Provo, Utah
Rating: 4.48

4.5 Rating 1,123 Reviews

87 %

of reviewers recommend Xeric Watches

4.5

Based on 1,123 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 2nd May 2024

Xeric Watches 5 star review on 17th April 2024

Yehoyada Mbangukira

379

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Watch on the hand is what you see on the web pics. Great!”

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Posted 1 year ago

“NASA Apollo 15 American Moonphase Helix Nebula - The look is understated. It does not look as outstanding as it is showcased on the website.”

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Posted 1 year ago

“Love the watch”

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Posted 1 year ago

“Very creative - I enjoy the imaginative presentation of time. Note though that for older eyes the date needs a magnifier!”

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Posted 1 year ago

“Was an okay experience. Ordering was easy but information about status and updates etc need to be more frequent especially when sending internationally. Other then the wait time pretty decent experience”

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Posted 1 year ago

“Just curious why the watch ( which was sent as a gift) came from Watchmania and not the Xeric website?”

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Posted 1 year ago

“responsive staff. Top design.”

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Posted 1 year ago

“I don't feel safe about buying watches from you anymore. Just bought my third Xeric watch and again it was sent without "Signature required" delivery. Took me 3 days to find it because a neighbor had taken it. You treat your luxury watches like it's any ordinary object. You might as well sell staplers instead. How can you feel confident enough to send a $300 to $1000 unique piece of jewelry in the mail?! It will be a long time before you're considered a sophisticated brand. Good Luck. -Soloscope RQ (Silver and Black) -Evergraph Automatic (Rose gold) -Halograph II Automatic (Emerald Tan)”

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Posted 1 year ago

“Great watch quality is outstanding. Only flaw is the glow in the dark feature only lasts a few mins....fix that and xeric will have flawless time peace....will recommend this product.”

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Posted 1 year ago

“I bought the Halograph III auto. I love it, it is a great piece of artwork on my wrist, and a great conversation starter. I only wish it had luminescence. I don't know if it is only my watch, but it seems there is no luminescence on my watch. When I put it in the dark, the watch is black. I was hoping at least the hands and maybe the numbers would light up.”

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Posted 1 year ago

“special design, good but not top quality materials. It's interesting that when I bought it, there were only 8 pieces left and now there are 10”

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Posted 1 year ago

“As far as I could see, Xeric has, pretty much, the most extraordinary watches out there on market. I've only bought one of their watches, so I won't write an overall Xeric review, but the watch I bought is very good. The only downside was the shipping that kind of took a bit too long (1 month just to get shipped), but the support team was very good and answered my emails pretty fast.”

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Posted 1 year ago

“For the majority their product has been amazing, for example the look and design are the high points. But there are some downsides. Like the glow in the dark does not work as well as pictured, and the strap I got is a little sharp on my wrist. But all in all I’m very happy with the watch I got.”

Xeric Watches 4 star review on 6th September 2022

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Posted 1 year ago

“Me encantan, excelente diseño 👌.”

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Posted 1 year ago

“Not my favorite color but I always liked the Apollo watches are nice.”

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Posted 1 year ago

Happy to hear your are enjoying your new timepiece :)

Posted 1 year ago

“Beautiful watch. I am turned off by the company's communication with the customer. However, the watch is amazing.”

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Posted 1 year ago

Hi Debora! We do apologize for the shipping address mishap! We are really happy to hear that the watch did arrive and that you are enjoying it. We really appreciated your patience while we solved the shipping issues :)

Posted 1 year ago

“Love the style, still trying to learn how to tell time on the thing (LoL)”

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Posted 1 year ago

Glad to hear you are enjoying your Soloscope! Feel free to reach out to our customer service team at any time with any questions about how to tell the time! The manual is also available on our website as well :)

Posted 1 year ago

“I have three and really like them. However my latest one - a Halograph Chronograph an issue with getting the chrono centre minute dial to reset to the top and four emails to you have still not elicited an answer! My other general gripe is that you simply cant read the watch at night! I have a 15 year old Breitling that still glows stunningly at night and yet my latest four week old purchase dosent! Surely the application of high grade lumens is not that great a cost!”

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Posted 1 year ago

Thanks for your review and feedback, Oliver! It does look like our customer service team sent some troubleshooting tips on how to work the Chronograph function! I hope that helped solve the issues! It is also important to note that the brightness of the lume will depend on the color of the lume (red is the least bright and green is the brightest) as well as the thickness of the lume coating. Strontium Oxide Aluminate requires exposure to initial light in order to charge the pigments. Holding your cellphone flashlight directly over the watch in a dark room for a minute will allow you to see the glow. The pigment can be further amplified by exposing the dial to sunlight or UV lamps. A full charge of any SOA lume features across brands will usually shine brightly for about 10 minutes, then have a sharp decline in brightness, with the residual energy lasting a few hours. We appreciate you supporting our brand and feel free to reach out to our team with any questions or concerns :)

Posted 1 year ago

“Unique design for reading time. A very attractive watch that turns heads in the watch communittee.”

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Posted 1 year ago

“This is my fourth Xeric watch and it is an absolutely beautiful timepiece. I'm only giving it 4 stars however because it doesn't have any glow in the dark areas on it anywhere. It's too bad they weren't able to at least make the hands glow in the dark at bare minimum.”

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Posted 1 year ago

Xeric Watches is rated 4.5 based on 1,123 reviews