Xeric Watches Reviews

Name: Xeric Watches
Address: 180 N University Ave, #270, Provo, Utah
Rating: 4.52

4.5 Rating 1,620 Reviews

89 %

of reviewers recommend Xeric Watches

4.5

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Xeric Watches 5 star review on 16th October 2025

500

Anonymous

Anonymous // 01/01/2019

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“Fast shipping and great service! Highly recommended”

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Posted 4 months ago

Thanks for your review, Randy!

Posted 4 months ago

“Beautiful watch and a sure fire conversation starter. Wish it was a little thinner and if you need reading glasses, it may be a little difficult to tell the time.”

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Posted 4 months ago

Thanks for your review and for the feedback!

Posted 4 months ago

“Best ever for diving”

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Posted 4 months ago

“Excelant Voyager watch very heavy duty”

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Posted 4 months ago

“Beautiful watch”

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Posted 4 months ago

“Great quality and design. I get comments all the time!”

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Posted 4 months ago

“I ordered the wandering hour watch with a lapis face. The watch is a nice size, a bit big, and a bit thick, but easy to wear. The lapis face looks good. The only issue with the watch is at the change of the hour. Both the previous hour pointer and the current hour pointer are both pointing to the time register, so don't know if it is 59 minutes after the hour, or one minute after the next hour. Overall quite happy, and only mark it down for this issue.”

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Posted 4 months ago

“It is IMPOSSIBLE to tell what time it is because the deleniations are every 15 minutes. EXTREMELY IMPRECISE. It is IMPOSSIBLE to tell if its 10:15 or 10:05!!! WORTHLESS WATCH!!!”

Xeric Watches 1 star review on 11th June 2025

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Posted 4 months ago

Hey Robert, We are happy to always assist with troubleshooting on our models. The time in the photo is 1:45. Please note that in addition to the 15 minute indices, there are also additional minute indices along the dial track in black and white. If you have any additional questions on how to tell the time, or it is unclear, please allow our team to assist by emailing contact@xeric.com directly.

Posted 4 months ago

“I am writing regarding my recent order, which was shipped to me via DHL. Unfortunately, the package, which contained the watch I purchased, was returned to you without any prior notice or explanation. I was not contacted, and no delivery attempt was made to my knowledge. This return was carried out unilaterally by DHL, and I had no opportunity to intervene or receive the item. Therefore, I kindly request a full refund for this order, as the situation was entirely beyond my control.”

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Posted 4 months ago

Hello Sergio, We are sorry to hear that the carrier was not able to deliver your order. It does appear that our customer service team has already addressed this issue via email. Duties are required on expedited international orders, so if they are not paid, the item can be returned or held unfortunately. For this reason, we do always recommend actively following the tracking for updates. Once the item has returned, our team is happy to process a refund.

Posted 4 months ago

“Very well made with a nice weight to it. The detail on the back of the watch is amazing and incredibly unique. The inclusion of a quick release strap is also much appreciated and allowed me to easily swap the black leather strap with a golden metal strap.”

Xeric Watches 5 star review on 7th June 2025

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Posted 4 months ago

“Got the nasa Trappist and it is absolutely beautiful. Got so many compliments on it and it’s honestly just so neat! Love nasa love watches and they put it together.”

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Posted 4 months ago

“Great watch shop, everything I could want from a mechanical watch. I feel I got an excellent choice from my mystery box.”

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Posted 4 months ago

“Awesome watch love the color scheme and it’s a great piece that will go in my collection”

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Posted 5 months ago

“Such a beautiful watch. I love the Malachite dial and the hands.”

Xeric Watches 5 star review on 26th May 2025

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Posted 5 months ago

“The watch is so different from the rest on the market, special, it awakens the child in you and we all want to experience that again. Good work Xeric people!”

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Posted 5 months ago

“Very easy to work with - professional all around”

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Posted 5 months ago

“Great watch! Well made and perfectly finished. The designs alone demand a higher price than what’s asked. Only gripe would be the clasp on the bracelet, only 2x micro adjustments could do with an update on that. But honestly that’s just being picky!.”

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Posted 5 months ago

“The watches are unique and I love they they're numbered. They're accurate and always brought up as an interesting conversation piece.”

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Posted 5 months ago

“I really like cool and unique watches and happy I found Xeric. They have cool and unique that are right up my alley. As soon as I found them I bought 3 of their watches”

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Posted 5 months ago

“Good unique designs at a relatively reasonable price”

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Posted 5 months ago

Xeric Watches is rated 4.5 based on 1,620 reviews