Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“This unit (the VW/Skoda/Seat | Android / iPhone | Octa Core | 2GB DDR4 RAM & 32GB ROM | IE92MTVL) was bought for me last Christmas and has been installed since January 2024. It took some figuring out with YouTube videos and additional help from the Xtrons team but after a couple of tweaks to the cabling, I finally got there. I'm very pleased with the quality of the unit and on the whole, its functionality. The graphics are crystal clear and the touch screen is very responsive. I have a couple of niggles such as not having the full functionality of Waze (e.g., share drive) and the DAB connected by USB being poor quality despite using the car's built in antenna connection but hey, I can live with these. The Xtrons unit is good value for money, has performed well over the past six months, and importantly, after sales customer service has been good and prompt. I am happy to recommend this unit.”
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“Fantastic product. Works exactly as I wanted and installation wasn't too difficult although more instructions wouldn't hurt.
Unfortunately had to spend an extra £30 on impedance converters as they weren't included with the package.
The unit arrived less than 24hrs after the order was placed which was excellent, and so too did the impedance converters.
Would have been 5 stars if not for the need for the extra item.”
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“Xtrons are well known for they're quality and reliability so I purchased this head unit and was amazed and the quality of this product
Top specs with top quality parts
Will purchase again in future and recommend xtrons to my friends
Delivery was quick and reliable”
“Overall the website is good but almost unusable on an iPhone and the item list seems to be getting smaller I hope to buy some more things off of them”
“Nice bit of kit, however I bought a Landrover Freelander 2 specific unit and the lack of installation instructions made the fitting an interesting process of trial and error.also had to buy two additional items which should hav been in the kit…thankfully YouTube to the rescue”
Thank you for your rating of Xtrons UK. We appreciate your feedback about our website. We are glad that you are overall quite satisfied with your purchase. We will keep strive to deliver the best products and service.
Posted 2 years ago
Thank you so much for your positive rating of Xtrons UK! We are delighted to hear that you found us to have a great website, quick delivery and good packaging. We are committed to providing the best service and thank you for your support.
“Good product, shame about the poor documentation. Also, the website says "support will be direct with the XTRONS team in the UK" it's not, tech support is in Hong Kong so there is an 8 hour time difference.”
Thank you Bill for your review of Xtrons UK! We have support team in many regions including UK, HK and so on. Sometimes during busy hours, it may take a little bit longer for our support team to reply you in UK. And if you want instant support, you can also go to our website and click "chat". We're sorry to hear that there were issues with the documentation and you didn't receive support in time. We thank you for bringing this to our attention, and we will be sure to address the issue. We value your loyalty and appreciate your honest feedback. Thank you for being a part of the Xtrons family!
“Good quality product and was kept updated on delivery schedule.
Only improvement would be full vehicle specific fitting instructions for vehicle as not included with product.”
“Customer service brilliant, always answered my questions within a couple of days which is good as they are on "Hong Kong" time. Product shipped promptly. Main problem with the product is it does not have any fitting instructions. The cables are labelled but there are multiple cables with the same labelling, for example, there are 3 x “Aux in L” and 3 x “Aux in R” and no information to where they connect so it ends up “trial and error” In total there are 38 individual cables so its quite a job. I downloaded a photo from a chap on the internet which gave more clues to where they connect to which helped.”
“Very nice quality radio! The shipping was bad: no packaging material was used at all and the boxes could fly around in the shipment box. Luckily there was no damage.”
