“We had tried a cheaper version from eBay and unfortunately you get what you pay for. We were recommended to use a grind by our auto-electrician. Ordered on Saturday evening and arrived on Wednesday to Northern Ireland. Impressive delivery time. System worked straight away and has changed the dynamics of my son’s Fiat 500. A great screen and operating programme.”
“Pre-purchase advice from "Stella" was very much appreciated. Very helpful in deciding which head unit model and what other parts were needed for fitment to my 2002 Rover 75, including rear view camera and digital colour TV. Product itself arrived in Australia in just a week, very securely packed. Very impressed with quality of all components. - Graham H, South Australia”
“Perfect timing for a review! I received my EXL05 cable last week and after establishing it was the incorrect cable I wanted to take advantage of the 30 day return or exchange offer that xtrons have. I’ve emailed 3 times now requesting communication and received absolutely nothing in response! This delay has put my project back severely and has caused me to have to put my car back together again! To say I’m disappointed is an understatement and I’m just glad I only bought a cable and not a head unit too. This failure to respond has resulted in me having to commence a chargeback via my credit card company. Disgusting customer service and I will never use you again.
Ben Smith”
Hi Ben,
We're really sorry to hear that your experience didn't meet your expectations.
We're sorry that all your emails were mistakenly marked as spam and we were unable to respond in a timely manner.
We want to ensure you have the best experience possible, so please feel free to reach out to our other support team at techsupport@xtrons.com. We’re here to help and will do our best to assist you with the issues you’re facing.
Kind regards
XTRONS team
“I have purchased xtrons head unit and front/rear cam, i had a missing part of my rear cam which is one sided (MISSING SCREW). I contact xtrons and they responded with 24hrs. They really care about their customers. I highly recommend this company as my top customer service and they quality of their products. Keep it up xtrons.”
“I've bought the android drop down unit It seems like a nice unit, delivery was good but no apps seem to work and when I've tried to contact them no reply. Really poor”
“After installing correctly the strong lights just flashed once or twice and that was it. ongoing complaint
And ut won't let me upload the video evidence”
“I bought a midrange head unit and DAB adapter but I needed another harness loom, TBF they did mention in their website to double check so that was on me.
Fitting it to my 2015 Yeti was easy and fast, about half an hour.
Do check online YouTube videos for more info, plenty of good ones.
Everything arrived fast, like 2 days fast. I'm having a small issue with the canbus but I know what I did wrong...don,t update the driver. So a quick reset and all good.
Cheers.”
“Brought a car radio, it arrived quickly, looked exactly as stated. My car was second hand and the wired plugs were not compatible. ( They had been changed from original wires without my knowledge.) Sadly I had to return it, communication with Xtrons UK was brilliant and could not fault them.”
Hi Mark,
We're really sorry to hear that your experience didn't meet your expectations.
This is due to a bug handbrake cable, which can be fixed by cutting the cable.
We want to ensure you have the best experience possible, so please feel free to reach out to our support team at hello@xtrons.co.uk or techsupport@xtrons.com. We’re here to help and will do our best to assist you with the issues you’re facing.
Kind regards
XTRONS team
“Very pleased with the help given by Gabby regarding fitting a PX uniot to my car. The Rover has been out of production since 2005 but Gabby was able to help and come up with a solution.”
“Excellent Company, smoothest order I've ever had for my car stereo, I also bought an Xtrons OBD2 and will be using it in the near future.
Easiest stereo I've fitted and it all works superb.
Would be happy to recommend your company to friends and family,”
“Despite the cost and buyer beware these to not come with a wirring diagram, so unless you know 100% what you are doing they will end up in the box like mine as know one wants to touch them. Very poor for the money.”
Hi David,
We're really sorry to hear that your experience didn’t meet your expectations.
We suggest all the fitting be done by professionals. There is a wiring diagram on the top of the unit so you can refer to it.Thanks.
We want to ensure you have the best experience possible, so please feel free to reach out to our support team at hello@xtrons.co.uk or techsupport@xtrons.com. We’re here to help and will do our best to assist you with the issues you’re facing.
Kind regards
XTRONS team
“Excellent kit and the quality is beyond expectation. It has elevated my in car entertainment no end. Sound quality is very good. Time will tell how reliable and versatile this unit is.”
