“Really disappointed. The unit worked fine for one day then stopped. I’ve sent email after email trying to get either a replacement or a refund and so far I’ve had little to no response apart from trying to see if the cigarette lighter will power the unit?!?!? What a joke. I hope someone from XTRONS reads this as I don’t know what to do moving forward apart from contacting my credit provider and seeking a refund.”
Hi! I am very sorry to hear about your experience. I am more than happy to help. Please contact me on mario@xtrons.co.uk , I am sure we can find satisfying solution.
Id like to note, that apart from customer service emails, we also provide help on social platforms, we have official installation group on FB where you can ask questions, and find solutions, and we also have forum :) Plenty of ways to get help, So contact me on my email, and ill try to keep you satisfied
Kind Regards
Mario
Customer Satisfaction Team
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“XTRONS were really very helpful and I would be very happy to buy from them again if my wife lets me !! Only could get the system to work first time - am working on it !!!!!”
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“Very happy with my purchase, all the wiring harnesses were in the kit. The delivery was quick. The unit also connected straight to my old camera and sensors.”
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“Mercedes-Benz| Android / iPhone | Octa Core | 2GB DDR4 RAM & 32GB ROM | Global 4G LTE | IEP92M245
Works well, has plenty of addtional options included if needed. No manual, however, with some thought and some Youtube videos, it is fairly straight forward to instal. Very happy with product.”
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“First of all i miss a installation guide for the Radio.. so much wires, i needed a lot of time to find everything right.
Furthermore it says on the Website i would need a special type of extension cable for my BMW e39.. i bought‘em both, and they‘re not that what i need, so i have to search for the right one..
So actually i coudn‘t test the radio and so on, but i hope this will be worth the waiting”
Hi! Ill be happy to help yu with the cables :) Do not hesitate to contact me in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“Fantastic unit. Great interactive screen and surprised me with the response rate to the brain of it.
May be a bit pricier than some others although completely worth every last penny in comparison to a previous head unit I got for the car which had faults and slower response time.
This is the second Xtrons in our house now snd previous one fitted in a Ford focus roughly 6 years ago and still works a treat.”
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“Fantastic product. Works exactly as I wanted and installation wasn't too difficult although more instructions wouldn't hurt.
Unfortunately had to spend an extra £30 on impedance converters as they weren't included with the package.
The unit arrived less than 24hrs after the order was placed which was excellent, and so too did the impedance converters.
Would have been 5 stars if not for the need for the extra item.”
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“Schnelle Lieferung.
Aber eigentlich sollte man die primäre Ausstattung eines Radios mit DAB+ ohne Aufpreis und Zusatzdongle heutzutage erwarten können!!!! Ich hätte das Radio so nie gekauft, war aber leider schon eingebaut”
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“Ordered this online and was contacted by XTRONS the following day asking for further details of the car to ensure proper fit so they could code / supply the correct cables, whilst I didn't have a photo of the back of my existing head unit, I took photos, supplied VIN etc and the unit was deliver just a couple of days later, came well boxed and protected. XTRONS were helpful and responsive too. I didn't order the backup cam, although would maybe like to do so in the future.”
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
