Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“I received my unit it was working in my car then i came back a few hours later and the touch screen no longer works i can only operate it with my phone via carplay”
Hi! I am very sorry to hear about your experience. I am more than happy to help. Please contact me on mario@xtrons.co.uk , I am sure we can find satisfying solution. I can swiftly replac your unit without too much hassle with cables.
Kind Regards
Mario
Customer Satisfaction Team
Hi! I am very sorry to hear about your experience. We did sent the parcel out according to our system, but after contacting DPD looks like they have lost the parcel.
I will send you new one, for tomorrow delivery :)
Again, I'm really sorry for the delay.
Kind Regards
Mario
Customer Satisfaction Team
“Good prices, UK and quick customer feedback, tech help , Facebook group .good offers and helpful . Headunit not fitted as yet but very comprehensive box and accessories and looks very nice, would recommend.”
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
“Excellent service.
Easy to navigate webstore
Delivered very quickly indeed
Product arrived in great condition
Not fitted yet but looks a great piece of kit.”
Hi! We are glad you've had positive experience with us! Do not hesitate to contact us in case of any questions :) Drop me an email on Mario@xtrons.co.uk if you have any questions, or join our official installation advice group on facebook :)
Mario
Customer Satisfaction Team
Hi! I am very sorry to hear about your experience. I am more than happy to help. Please contact me on mario@xtrons.co.uk, I am sure we can find satisfying solution. It sounds like problem with software, we most likely have an update for it. Would you like to try?
Kind Regards
Mario
Customer Satisfaction Team
Hi! I am very sorry to hear about your experience. I am more than happy to help. Please contact me on mario@xtrons.co.uk , I am sure we can find satisfying solution.
Id like to note, that apart from customer service emails, we also provide help on social platforms, we have official installation group on FB where you can ask questions, and find solutions, and we also have forum :) Plenty of ways to get help, So contact me on my email, and ill try to keep you satisfied
Kind Regards
Mario
Customer Satisfaction Team
“I was informed that the delivery would not be before Xmas, but in fact, Xtron managed to get this out to me for the 24th! (great work) Not been installed yet but looks great”
“I ordered my Xtrons head unit , received a lot faster then thought I would get , came packed really well , fitted in my VW Passat very easy , had a problem with it , got in touch with Xtrons and replied very quickly , problem solved , really happy with the unit and with Xtrons ,”
“A very high quality product along with excellent customer service, any queries were answered very quickly and I am extremely happy with the pre and post buying service.”
“Excellent customer service they took the time to double check all the car details with me before shipping to assure I was getting the correct model also shipped really fast highly recommended not fitted the unit yet so can't comment on this but company the seems on the ball.”
“I have bought several devices from Xtrons and they have all been technically advanced and reliable. The Xtrons agents are skilled in their advice and readily reply to email enquiries. Good products at attractive prices.”
Hi! I am very sorry to hear about your experience. I am more than happy to help. Please contact me on mario@xtrons.co.uk , I am sure we can find satisfying solution.
Kind Regards
Mario
Customer Satisfaction Team
“Xtrons are well known for they're quality and reliability so I purchased this head unit and was amazed and the quality of this product
Top specs with top quality parts
Will purchase again in future and recommend xtrons to my friends
Delivery was quick and reliable”
“Unfortunately, very poor experience. longer screws where needed. Originals unbelievably short. And bracket was pooor fitment.
And person, named Stella, couldn’t even give me dimensions. So I could buy myself. Not happy.”
Hi! I am very sorry to hear about your experience. I am more than happy to help. Please contact me on mario@xtrons.co.uk , I am sure we can find satisfying solution.
Kind Regards
Mario
Customer Satisfaction Team