Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,756 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 5 star review on 6th April 2025

Felix

Yappy.com 5 star review on 22nd March 2025

Greg

Yappy.com 1 star review on 31st January 2025

Cheryl Stone

Yappy.com 5 star review on 8th January 2025

Jill Whetnall

4638

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the fact that Yappy do a range for Kokoni - but I thought the mug I ordered was going to have her name printed on it as the order request asked for her name”

Helpful Report

Posted 3 years ago

Hi Gill, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase! Some of our items do only come personalised with your chosen icon and do not feature your dog's name as part of the design, I'm sorry for any confusion caused! Woofs and Barks Rhian

Posted 3 years ago

“Good website, fun personalized Xmas presents. But personally I am disappointed with the quality of the blankets I ordered (3 of them! Very thin, soft but not fluffy) and the personalized cushions covers would have been better as pillow cases. Really like the personalized hot drink cup. Think they could have chosen better bamboozled pictures. Yet to play the personalized board game. The cooking aprons are good quality. Think I’ve bought everything!”

Helpful Report

Posted 3 years ago

Hey Katy, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed most of your pawchases, although I am saddened to hear of your disappointment with your blankets. I have contacted you privately regarding these, so please do check your inbox. We really do appreciate all the feedback we receive, and I have passed your additional comments over to the relevant team for consideration. Woofs and Barks, Rhian

Posted 3 years ago

“Very happy with product”

Helpful Report

Posted 3 years ago

Hi Sarah, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 3 years ago

“I have been very happy with my purchase's and the christmas eve box was made to a very high standard and i am very happy with it :}”

Helpful Report

Posted 3 years ago

Hey Heidi, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Lara Yappy.com

Posted 3 years ago

“Very good and prompt service. But I also wanted a book for my daughter's cat and I can't find one that looks like him. Pity!”

Helpful Report

Posted 3 years ago

Hi Hazel, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience. We would love to help you find an icon that looks similar to your daughter's cat. Please can I kindly ask you to email us a photo of her cat to help@yappy.com where our customer service team may be able to assist? Best Wishes, Lara Yappy.com

Posted 3 years ago

“Great fun products - very entertaining products for dog lovers !!!”

Helpful Report

Posted 3 years ago

Hi Diana, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Lara Yappy.com

Posted 3 years ago

“The dog toys are of good quality , however not suitable for our larger dog as he tends to destroy soft toys , my smaller dog loves them and has enjoyed playing with them , she is very choosy about which toys she will play with but loves these”

Helpful Report

Posted 3 years ago

Hi Lily, Thank you so much for taking the time to leave us a review. I am pleased to hear that your smaller dog is enjoying the toys you bought for her. We do offer toys that may be more suitable for your larger dog, as they are more durable. Please do feel free to check them out! Best Wishes, Lara Yappy.com

Posted 3 years ago

“Concept is good and the advent calendar is high quality. However wrong t shirt arrived and took so long to get replacement delivered.”

Helpful Report

Posted 3 years ago

Hi Hannah, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to hear that you are happy with the quality of your advent calendar and that you think the concept is good. Please accept my apologies for the wrong t-shirt arriving with your order. We are currently experiencing extremely high demand at the moment, so I hope you can forgive us for this mistake. I hope this did not cause you any inconvenience. Woof and Barks, Lara Yappy.com

Posted 3 years ago

“Lovely, well made personalised towel. Was a present for christmas so they havn't recieved yet. Only 4 stars as feel very expensive for what it is.”

Helpful Report

Posted 3 years ago

Hi Mary, Thank you so much for taking the time to leave us a review. I am pleased to see that you were happy with your Yappy experience, however, I am sorry that you feel your personalised towel was expensive. We always aim to price all of our products competitively in line with the quality and attention to detail that they offer. Please note your feedback will be passed onto the relevant department and should you wish to discuss this further please do not hesitate to get in contact with us. Best Wishes, Lara Yappy.com

Posted 3 years ago

“Great products, delivered quickly and when arrived looked exactly as had hoped and of good quality”

Helpful Report

Posted 3 years ago

Hi Vince, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Lara Yappy.com

Posted 3 years ago

“The "Where's Your Dog?" arrived promptly. The images are slightly lower definition than I expected, so it's hard to know if I've spotted my dog. Maybe an answers page at the back would be helpful.”

Helpful Report

Posted 3 years ago

Hi Paul, Thank you so much for taking the time to leave us a review of your recent pawchase! I am delighted to hear your book arrived quickly for you to start enjoying it straight away. However, I am sorry to hear you feel the icon of your dog hidden throughout the book is low quality, if you are struggling to locate your dog we can send you some hints and clues to help find them. Please feel free to email our customer service team at help@yappy.com if these would be helpful for you? :) Best Wishes, Lara Yappy.com

Posted 3 years ago

“Dude they are dogs they can't really read but am sure the human will love it at Christmas thanks 😀”

Helpful Report

Posted 3 years ago

Hey Barry, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience and we hope that your friend enjoys their Christmas gift. We hope next time we will be worthy of a 5* review. :) Best Wishes, Lara Yappy.com

Posted 3 years ago

“I am thrilled with the 2 food mats that I bought for my sons' dogs, Biscuit and Coco. They are really colourful and have good silhouettes of them. My only disappointment is that I feel they are slightly overpriced x”

Helpful Report

Posted 3 years ago

Hi Heather, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to hear you are happy with your feeding mats for your son's dogs. It's great to hear you love the colours and the personalised element of them! I am sorry to hear you feel they are slightly overpriced, we always aim to price all our products competitively so that they reflect the quality and attention to detail that we provide. Please note, we always have great savings on our website to keep an eye on these for the future. Best Wishes, Lara Yappy.com

Posted 3 years ago

“Very pleased with both the Christmas sacks & advent calendar. Only downside was biscuits were broken. A better way of packaging them.”

Helpful Report

Posted 3 years ago

Hi Gillian, Thank you so much for taking the time to leave us a review of your recent pawchase! I am happy to hear you are pleased with your Christmas sacks and advent calendar, however, I can only apologise that your biscuits arrived broken. Please do feel free to send us a photo to help@yappy.com where we can take a further look into this for you. Thank you. Woof and Barks, Lara Yappy.com

Posted 3 years ago

“Good ideas for fun gifts”

Helpful Report

Posted 3 years ago

Hi Sandra, Thank you so much for taking the time to leave us a review! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Lara Yappy.com

Posted 3 years ago

“It’s a Christmas present!”

Helpful Report

Posted 3 years ago

Hi Patricia, Thank you so much for taking the time to leave us a review! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Lara Yappy.com

Posted 3 years ago

“Great gift idea for someone who loves their dog!”

Helpful Report

Posted 3 years ago

Hi Helena, Thank you so much for taking the time to leave us a review! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Lara Yappy.com

Posted 3 years ago

“Unusual design nice towel”

Helpful Report

Posted 3 years ago

Hi John, Thank you so much for taking the time to leave us a review. I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Lara Yappy.com

Posted 3 years ago

“There are some fabulous products on Yappy we love them all……..BUT, we wish that there were items where we could add both our dogs to them. Like calendars my hubby hates having to choose which dog he’s going to put on his wall at work. Deliveries are always on time, we’ll packaged Keep up the good work, but take into consideration multiple dog owners please🙏🙏🙏🙏🙏”

Helpful Report

Posted 3 years ago

Hi Amanda, Thank you so much for taking the time to leave us a review. I am delighted to hear you love all of our products and have always been happy with your service from us. You will be happy to hear that this is something we are working on and hope to offer in the future, however, there are no confirmed dates as of yet. We appreciate your patience with this and look forward to being able to offer multiple dogs/cats on our products. In the meantime, I can only apologise for the inconvenience. Woof and Barks, Lara Yappy.com

Posted 3 years ago

“Excellent novelty gifts. Slightly on the expensive side but worth it for the novelty aspect”

Helpful Report

Posted 3 years ago

Hi Sioux, Thank you so much for taking the time to leave us a review. I am delighted to hear you think our gifts are excellent! We believe that the prices of our gifts are justified with the high-quality and attention to detail that we offer, not to mention our personalisation. I am happy to hear you agree with this. Best Wishes, Lara Yappy.com

Posted 3 years ago

Yappy.com is rated 4.9 based on 26,756 reviews