Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cards are always a big favourite in our household just a shame that you can’t put both dogs on the same card or gifts”

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Posted 3 years ago

“Quick and easy to order”

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Posted 3 years ago

“Happy.com always delivers promptly and has good quality goods”

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Posted 3 years ago

“Lovely item, quick delivery. Email asked if Barnum loved you…. He said he only loves me but if you could send some sausages with the next order he may reconsider.”

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Posted 3 years ago

“Great quality”

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Posted 3 years ago

“Darla very happy with her birthday card”

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Posted 3 years ago

“Items came quickly”

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Posted 3 years ago

Hey Caryn! Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 3 years ago

“Everything was good, but postage was rubbish, but will use you again”

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Posted 3 years ago

Hey Julie, Thank you ever so much for taking the time to leave us this woofly review, we really appreciate all the feedback we receive. I'm sorry to hear that you were disappointed with the postage, I hope this will be better on your next order. Best Wishes, Amanda

Posted 3 years ago

“Given as present, looks good quality as expected,delivery on time”

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Posted 3 years ago

“Ziggy loves his octopus. Crinkly toys always a winner and the service from Yappy always first class. I think I will always have to accept that any loose item (in this case the bow and jacket) will be pulled and eaten, so I cut off. The octopus though may survive longer. Thanks Yappy 😊.”

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Posted 3 years ago

Hi Tammy, Thank you ever so much for taking the time to leave us this woofly review, we really appreciate all the feedback we receive We hope to see you again soon! Kind Regards, Amanda Yappy.com

Posted 3 years ago

“It's a shame that the t towel has faded after a 40° wash 1st but the mugs are a hit...”

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Posted 3 years ago

Hi Jane Thank you for taking the time to leave us this woofly review! I'm so sorry to hear this happened with your tea towel, and have sent you a private email to look into this further. Best Wishes Rhian

Posted 3 years ago

“Lovely quality gift wrap , I was really pleased with it and so were the recipients! Crisps and snacks also good …. Only negative for me was the time it took to arrive , I guess we’re used to things arriving within a day or 2 . This was 5 days . Other than that really happy.”

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Posted 3 years ago

Hi Ali Thank you for taking the time to leave us this pawsome review! Due to the tailor-made & personalised nature of our items, we do ask customers to allow for production of our items. The expected production timescales can typically be found on our website on the product pages, and on your confirmation email also so I do apologise if these were missed when ordering. Please do get back in touch if we can help with anything further. Best Wishes Rhian

Posted 3 years ago

“I was happy with the quality of my purchases. It's good that it's a personalised service, but this should not come at a high price. As a one off gift it was both quirky & fun, however I wouldn't be coming back very often for the purchases I made as they can be bought elsewhere cheaper, once people have seen something it's not that much of a surprise.”

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Posted 3 years ago

Hi Sheralee, Thank you for taking the time to leave this review for us, I am thrilled to hear you were happy with your purchase. I am sorry that you feel our prices are high, our designers work really hard to create fun, unique products and to create all of our pawsome Yappicons. We always use high quality, long lasting materials and our fabric items are finished by hand. We do believe our pricing reflects the premium quality and service our customers receive however, we will pass over your feedback to the relevant team to review. Best Wishes, Lucy Yappy.com

Posted 3 years ago

“As described, daughter happy with her item.”

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Posted 3 years ago

“A bit pricey but good quality goods.”

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Posted 3 years ago

“We absolutely love our book and cup.. if we could make it that bit more “Duke” we would of made his eyes lighter/blue … maybe a future option? Nether the less we really enjoyed our gifts and although the option wasn’t available it didn’t stop me from purchasing xx”

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Posted 3 years ago

“Great prompt service. Good selection of cards. Digby loved his”

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Posted 3 years ago

“Great fun and you include a likeness to our Selkirk Rex X”

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Posted 3 years ago

“Was given as a gift for a friend's dog which had bern poorly. Friend lived the bandana.”

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Posted 3 years ago

“I love the site and the unique personalised products , have seen several things I intend to purchase , my only little gripe was the food mat was curled at the edges by being rolled for postage , but all in all really chuffed with product .”

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Posted 3 years ago

Yappy.com is rated 4.9 based on 26,760 reviews