Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,756 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 5 star review on 6th April 2025

Felix

Yappy.com 5 star review on 22nd March 2025

Greg

Yappy.com 1 star review on 31st January 2025

Cheryl Stone

Yappy.com 5 star review on 8th January 2025

Jill Whetnall

4638

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery time was longer than stated.”

Helpful Report

Posted 4 years ago

Hi Mhairi, Thank you for taking the time to leave this review for us. I am sorry to hear your order took a little longer than expected to arrive with you. Due to the ongoing pandemic and the influx of online ordering, Royal Mail were experiencing severe delays and unfortunately, it looks as though your order was affected by this. I do apologise for any inconvenience caused. Kind Regards, Lucy Yappy.com

Posted 4 years ago

“Toffee loves her new towel and yummy treats”

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Posted 4 years ago

“Happy with my purchase ☺️ this is the second dog I've added and my only issue was that the breed wasn't available to pick do I had to choose the closest match. Products are good quality and arrive quickly!”

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Posted 4 years ago

“Quick turnaround on the Where's Wally-esque customised book. Product looked good. Puzzles were challenging.”

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Posted 4 years ago

“Good choice”

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Posted 4 years ago

“Great products. Bought for family gifts. Very pleased.”

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Posted 4 years ago

“Love this doggy focused website. Sadly now it's only our son's dog, but love to treat him. I will buy again from here.”

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Posted 4 years ago

“The products are amazing and the things I order came on time but the price for postage is rubbish one item cost £5 for postage and the product was already expensive!!!! I was happy to recommend this shop to a friend until I saw the postage price!!!!”

Helpful Report

Posted 4 years ago

Hi Alice, Thank you for taking the time to leave this review for us, we really do appreciate your feedback. I am delighted to hear that you are so happy with all of the products you have purchased. Our team work exceptionally hard to bring pawgeous designs and great quality items to our customers. Unfortunately, because we are still a relatively small business, we do not have the ability to offer free shipping or lower priced shipping at this time. Hopefully as we expand, this is something we can look into offering in the future. Kind Regards, Lucy Yappy.com

Posted 4 years ago

“Very good choice. Arrived promptly. Great for pet lovers.”

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Posted 4 years ago

“pleased with our purchases from yappy.com on behalf of Lenny and Duggee who belong to our daughters. More variety would be good in the future but what we bought this year were well-received.”

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Posted 4 years ago

“Good personalised stocking fillers. Good delivery time. I went on the website with the intention ti buy a Christmas present and I ended up buying more things as I was really impressed.”

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Posted 4 years ago

“All the puppies loved their treats”

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Posted 4 years ago

“Card and gift bought as present receiver was highly delighted eith them, Sox not to bothered 🐱”

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Posted 4 years ago

“Loved the cushion and the wording on it. Only thing I would change would be for the filling to be a bit more substantial.”

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Posted 4 years ago

“Really nice products, arrived quickly Only one problem was that the label came off Sid’s as I took it out of the packaging Otherwise a good buy”

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Posted 4 years ago

“Got just what I ordered”

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Posted 4 years ago

“Good quality bandana but the area size is too big! It's perfect size to tie around his neck but the front is almost like an apron.”

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Posted 4 years ago

Hi Julia, Thank you for taking the time to leave us this review and I am delighted to hear your liked the bandana however, I am saddened to hear you were slightly disappointed with the sizing. We do provide the measurements for the bandana on our website, so I do apologise if these were missed when ordering. I will certainly pass your comments over to our product development team for consideration. Please do not hesitate to get in touch if we can help with anything further. Best Wishes Amanda

Posted 4 years ago

“Really nice idea and very good service.”

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Posted 4 years ago

“Very good treats only issue was the wrapping paper wasn't much for what I paid for it”

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Posted 4 years ago

Hi Freddie, Thank you for taking the time to leave us this review. I am delighted to hear you were happy with the treats however, I am saddened to hear that you were disappointed with the wrapping paper. We do provide the measurements for the wrapping paper on our website, so I do apologise if these were missed when ordering. Please do not hesitate to get in touch if we can help with anything further and we hope to see you again very soon. Best Wishes Amanda

Posted 4 years ago

“Interesting ideas and products which you can personalise.”

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Posted 4 years ago

Yappy.com is rated 4.9 based on 26,756 reviews