Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dogs look so cute in their bandanas and the eye colours are a perfect match”

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Posted 4 years ago

“good quality products”

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Posted 4 years ago

“The cushion was slightly smaller than I was expecting but nevertheless it is a great hit! So very cute.”

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Posted 4 years ago

“This provided the family and Molly with a feast of memories etched in to cushions, mugs etc. that will be cherished and provide happy memories”

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Posted 4 years ago

“Item as described and loved by my daughter... only 4 stars though as item did have a large patch of glue on the cover, although it was easily wiped off. Would recommend”

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Posted 4 years ago

Hi Karl, Thank you for taking the time to leave this review for us, we really do appreciate it. I am pleased to hear your daughter loved her special book and I do hope it helps keep her busy over lockdown. I am sorry to hear about the glue on your book however, I am happy to hear this wiped off easily. I will share your feedback with our Production team so we can ensure this doesn't happen again. Kind Regards, Lucy Yappy.com

Posted 4 years ago

“Very good products. Good delivery. A little expensive (hence the 4 ☆) but good quality. Customer sevices very helpful.”

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Posted 4 years ago

“Due to the Tier 4 my Christmas presents are still here! So Louis hasn't arrived in his new home.....”

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Posted 4 years ago

Hi Carol, Thank you for taking the time to leave this review for us. I do hope Louis is able to go to his new home soon, I am sure he is going to love his pawsome Yappy goodies. Kind Regards, Lucy Yappy.com

Posted 4 years ago

“Great range of personalised gifts available for dogs and owners. Speedy delivery and refreshingly no errors. Happy family this Christmas and a very spoilt pup!”

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Posted 4 years ago

“Stoober and his friends have had hours of fun looking for him.🐶🐶”

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Posted 4 years ago

“Ordered 3 items apron and book superb we loved them !Dog walking bag does not have enough pockets whilst quality and appearance are reasonable for the reason stated cannot give 100% . Happy though will use again l”

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Posted 4 years ago

“Great product. Does what it needed to do. Good material”

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Posted 4 years ago

“Good service and prompt delivery of items, quality cards”

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Posted 4 years ago

“We ordered personalised items for Christmas 🎄 and they were good fun and made us all smile. I would definitely recommend yappy to family and friends as the items were nicely made and very original.”

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Posted 4 years ago

“The order I placed was for Christmas presents for friends that look after Tilly. They loved them & I loved the price. I will use the company again.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“V happy with the cute shapes, but I thought they would be wooden”

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Posted 4 years ago

“The picture probably wasn't as clear on the tree decoration I ordered as I would have liked but the quality and delivery were good”

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Posted 4 years ago

Hi Jennifer, Thank you for taking the time to leave this review for us. I am sorry to hear the picture on your decoration was not as clear as you would have expected. I will certainly feed this back to our Product Development team. I am happy however, to hear that you were pleased with the quality of your products and our delivery providers. I hope you can come back and shop with us again soon. Kind Regards, Lucy Yappy.com

Posted 4 years ago

“Molly loved her advent calendar”

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Posted 4 years ago

“Bought gift for sisters dog delivery great and sister enjoyed the mug and Merlyn his treats.”

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Posted 4 years ago

“Great idea but it would be nice to have a breed/ body colour option when making the avatar. My dog has a grey face white white and grey spotted body. He was depicted as a solid dark grey dog so we weren’t really looking for him!”

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Posted 4 years ago

Hi Sue, Thank you for taking the time to leave this review for us, we really do appreciate it. I will certainly pass your feedback regarding the body of our icons over to our design team to review. This will be something we are looking to implement in the future. Kind Regards, Lucy Yappy.com

Posted 4 years ago

Yappy.com is rated 4.9 based on 26,760 reviews