Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,760 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,760 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Yappy Review - Love Yappy Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great for Christmas presents !”

Helpful Report

Posted 4 years ago

“Had 2 boxes so far. First one was fab, last one, toys nit as good quality, therefore slightly disappointing.”

Helpful Report

Posted 4 years ago

Hi Georgie, Thank you so much for taking the time to leave us a review of your recent pawchase! As a growing business, we really do appreciate all the feedback we receive. It's great to hear about what we are doing well, and also to see in which areas we can improve & develop. I will also be sure to pass your feedback over to our Product Design team to review. Best Wishes, Amanda

Posted 4 years ago

“Love the book”

Helpful Report

Posted 4 years ago

Dear Catarina Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Bailey liked the toys, he liked some of the treats. Some of them, he didn't like.”

Helpful Report

Posted 4 years ago

Dear Karen Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you & Bailey were happy with your Yappy experience, and your purchases! I am sorry to hear that he didn't like some of the treats though! Best Wishes Rhian

Posted 4 years ago

“Very cool bag.”

Helpful Report

Posted 4 years ago

Dear Mars Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Quick delivery. Economically packed. Thinner material than expected.”

Helpful Report

Posted 4 years ago

Hi Maureen, Thank you so much for taking the time to leave us this 4* review, we really appreciate it. It sounds like you had a really pawsitive experience when shopping with us and we're so pleased that you are happy with your order. I will also be sure to pass your feedback over to our Product Design team to review. Kind Regards, Amanda

Posted 4 years ago

“It's a Christmas present for my sister.”

Helpful Report

Posted 4 years ago

Dear Aidan Thank you so much for taking the time to leave us a review of your recent pawchase! I do hope your sister loves her Christmas present from you. I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Good quality card and efficient service”

Helpful Report

Posted 4 years ago

Dear Jennifer Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Great selection of personalised things for dogs but wish there was more to choose from for cats”

Helpful Report

Posted 4 years ago

Dear Nicola Thank you for taking the time to leave us this review! I am pleased you were happy with your Yappy experience. We have only introduced cats recently after much demand for purrfect accessories for felines, so I do expect our cats range to expand soon! Best Wishes Rhian

Posted 4 years ago

“GOOD PRODUCTS”

Helpful Report

Posted 4 years ago

Dear Simon Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Yappy is a great company, with lovely gifts that make dogs and their owners very happy!”

Helpful Report

Posted 4 years ago

Dear Min Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Rory loves everything he's ever had from you....he said it's class!”

Helpful Report

Posted 4 years ago

Dear Keith & Rory Thank you so much for taking the time to leave us a review of your recent pawchase! It's amazing to hear that Rory loves every pawsonalised item he's received! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Great books for the kids involving pet springer brodie”

Helpful Report

Posted 4 years ago

Dear Lee & Brodie Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“The only reason it doesn’t get 5 is that some items are quite expensive. I’d love one of the bags but £20 is a bit steep for a shopping bag. I love the cards, note books etc and there’s a quick delivery too.”

Helpful Report

Posted 4 years ago

Hi Samantha, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, and how we can improve, we really do appreciate all the feedback we receive. I will also be sure to pass your feedback over to our Product Design team to review. Kind Regards, Amanda

Posted 4 years ago

“We love yappy.com especially for personalised items as they are all great quality and very cute. My only criticism is that postage is charged per item and not combined which puts me off purchasing multiple items and I have emailed previously and not had a response but overall great company.”

Helpful Report

Posted 4 years ago

Hi Debbie, Thank you for taking the time to leave us this review, and I am delighted to hear that you love Yappy.com Our postage fees would depend on the items that you are ordering as we ship from different facilities, it may charge extra if the items are from separate facilities. We do also send the items on a premium tracked delivery service so we can help you keep track of orders so this why why the postage fees may seem a little higher. I can see you have emailed us previously regarding an order enquiry and I can see this was responded to and it looks like this has now been successfully dealt with however, if you would like further assistance please do not hesitate to contact us again and we can certainly have a look into this for you. Kind regards, Amanda

Posted 4 years ago

“Really fun idea to get personalised items for dog owners! Gifts were great quality and Brecon won't let anyone near the cushion haha!”

Helpful Report

Posted 4 years ago

Dear Rachel & Brecon Thank you so much for taking the time to leave us a review of your recent pawchase! Brecon certainly looks like they woof their pillow! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Very happy with the things.”

Helpful Report

Posted 4 years ago

Dear Eileen Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“Love the calender, only disappointment was that some of the pictures were the same as on last years calender. I'd of thought for the price they would have been different this year”

Helpful Report

Posted 4 years ago

Hi Marian, Thank you so much for taking the time to leave us a review of your recent pawchase! I am very sorry to hear that you were disappointed with the calendar you have received, we do have 2 different editions available however, all the photos in each calendar should be different. Please can you DM us and we can certainly have a look into this for you. Best Wishes, Amanda

Posted 4 years ago

“At first Tess did not eat the biscuit , then on the second she took it outside to hide it but by today , 4th she appears to like them so all is well !”

Helpful Report

Posted 4 years ago

Dear Ken Thank you so much for taking the time to leave us a review of your recent pawchase! I'm pleased that Tess is now enjoying her biscuits! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 4 years ago

“The characters were so very small, that the three year old, turning four had difficulties seeing the details to see the golden doodle face, so anything golden brown, he thought was his dog. Kids this age are like old people and need larger print as well as larger pictures! Where’s Waldo seems bigger.”

Helpful Report

Posted 4 years ago

Hello Wendy, Thank you so much for taking the time to leave us this 4* review, we really appreciate it. We do advise, while this book is fun for all, younger ages may need a little extra help. I will also be sure to pass your feedback over to our Product Design team to review. Best Wishes, Amanda

Posted 4 years ago

Yappy.com is rated 4.9 based on 26,760 reviews